Computer/it jobs at Irembo, The Jonathan Foundation , TechnoServe and other companies

JOB DETAILS:
Product Designer II
Product · Kigali, Kigali
Irembo is a startup company in the gov-tech and fin-tech space that designs and develops digital products. Irembo has 5 years of experience creating Irembo’s pioneer product, the online platform irembo.gov.rw which helps Rwandan citizens and foreigners access over 100 public services.

It has enabled 15M+ transactions since its creation. We have ambitions and plans to scale our technology across Africa and enable more governments and enterprises to serve their users better.

As a product designer, you will rely on user-centered design principles to delight our users with great-looking experiences (mobile, web) that inspire trust and are "a joy to use". The role demands excellent execution, bold innovation, obsession with quality, solving problems with creativity, and a strong ambition to bring ideas into the hands of our users.

What you will do:
• Oversee the user experience of new features/products from conception to launch in partnership with product managers, content strategists, and engineers.
• Design and prototype elegant solutions for our mobile and web experiences.
• Consistently deliver UIs that are "a joy to use".
• Craft designs within existing visual systems/standards and collaborate with other designers to maintain design consistency and coherence across the features of our products.
• Evangelize best UI practices to other designers, engineers, and product managers.
• Continuously improve our products: identify users’ needs/challenges/blockers, sketch solutions, build prototypes, test ideas and refine designs with data and user feedback.
• Present design concepts to both internal and external stakeholders. You will be a good fit if:
• You are obsessed with quality and excellence in everything you do.
• You are detail-oriented and hold yourself accountable to high standards.
• You are passionate about identifying and solving user problems.
• You are familiar with usability heuristics for user interface design and have demonstrated experience applying them in real-life products.
• You have experience working with design systems.
• You have 2+ years of experience designing user experiences for mobile and web
• You have a great ability to collaborate on design projects and integrate feedback.
• You have demonstrated visual design skills with proficiency in typography, desktop/mobile UI, color, layout, iconography, and aesthetic sense.
• You are highly skilled with design tools (Figma/Sketch/Adobe XD, Photoshop, Illustrator...).
• You are constantly informed on design trends.
• You have good communication skills and can effectively communicate your ideas to your stakeholders.
• You are a highly motivated self-starter with a can-do attitude and a track record of “figuring it out”.
• You have a get-it-done mindset: you can roll your sleeves up and do what needs doing to get things done.

Note: The deadline for receiving applications is September 10, 2022. Only applications with a portfolio that demonstrates design solutions for web or mobile apps will be considered.


JOB DETAILS:
IT Technician
The Jonathan Foundation is a non-profit organization that supports, educates, and develops children in Rwanda. The Jonathan Foundation was founded in 2020 and it is far more than a school. The Foundation has been created to offer a wide-ranging platform of educational development and support for more than 1500 students aged between 3 and 20.
Our mission is to provide a stable learning environment where students can fulfil their academic potential while ensuring that each child has unlimited access to clean drinking water throughout the school day and a nutritious daily lunch.

Job Role & Summary
We are looking for a qualified IT Technician to join our organization. The IT Technician will maintain the computer and network systems of the IT room. His/her duties will include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks, and assisting students and teachers with IT-related problems on daily basis.

Duties and responsibilities
• Installation of PC hardware
• Check and maintain computer hardware such as mouses and keyboards
• Install, configure and manage software and their functions according to specifications
• Develop and maintain local networks
• Ensure security and privacy of networks and computer systems
• Assist in and plan training, development, and education for new software and hardware
• Troubleshoot to identify and resolve problems in a timely manner
• Maintain records/logs of repairs and fixes
• Maintain hardware and software inventory
• Maintain expenses
• Identify computer or network equipment shortages and place orders when necessary
• Your assignment will be based in Groupe Scolaire Dihiro, Gashora/Bugesera and you are responsible for living in the neighborhood where the school is located.

Skills
• Problem solver and attention to details
• Excellent communication and interpersonal skills
• Outstanding organizational and time-management skills
• Hands-on experience with diverse computer systems and networks
• In-depth knowledge of internet security and data privacy principles"> Qualifications
• Degree in Computer Science, Engineering, or similar relevant field
• Intermediate English speaker
• Certification as IT Technician will be a big plus">


JOB DETAILS:
Senior Systems Specialist, Coffee Africa
Supervisor: Regional MEL Advisor
Location: Kigali, Rwanda
Travel: International approximately 30%
Grade: 8
Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.
The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing...when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Job Summary:
The Senior Systems Specialist, Coffee Africa provides technical oversight of monitoring systems for our coffee practice in Africa. The role oversees the development and management of digital systems that collect, analyze and present data on farmer attendance and program performance monitoring (PIMA). PIMA is the monitoring platform for Coffee Africa programs at TechnoServe, tracking program performance and staff activities, operating through CommCare, OpenFN, and Salesforce. Tailored PIMA reports are used by all levels of management to make informed management decisions. The system currently provides monitoring of training attendance and training observation assessments. The vision for PIMA is that it will provide real-time monitoring of all program activities leading to increased program quality and cost efficiency.

Primary Functions & Responsibilities:
Management of the PIMA monitoring system to track field management of programs
• Manage change requests from project teams related to mobile data collection surveys, survey mapping to the PIMA System database, and reporting.
• Manage the PIMA System support helpdesk, tracking and responding to user requests in a timely and effective manner.
• Ensure SOPs, training materials, and user guides on the system are up-to-date and accurate.
• Monitor system performance and operation, verifying the integrity and availability of server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
• Design systems for data quality assurance checks

Working with program management teams to design, test and roll-out new features in the PIMA system to track performance of field teams and the efficiency of program interventions.
• Collaborating with prospective users and program teams to understand and anticipate their needs and translate them into product requirements
• Managing the product backlog and prioritizing them based on changing requirements
• Implement all stages of product creation including design and development
• Monitoring and evaluating product progress at each stage of the process
• Liaising with the product team and provide regular updates to end-users
• Participating in scrum meetings and product sprints
• Developing training materials and training system users for the new product developed.
• Design and develop implement and maintain system data quality assurance checks for the new product developed.
• Ensure Standard Operating Procedures are in place as a guide to users for the new product developed.

Dashboard and Reports
• Design and build data warehousing systems and dashboards for organization’s intelligence, reporting and analytics
• Identify BI solutions to achieve data reporting and analysis goals (if there is a need to move away from existing BI solutions).
• Address dashboard and report queries and issues in a timely fashion.
• Train users on the use of the data warehousing systems."> Basic Qualifications:
• Bachelor’s degree in computer science with 5 years of experience in data/system engineering, or Master’s degree in computer science with 3 years of experience in data/system engineering
• Experience in systems development, implementation, operations, maintenance, and support activities for data management.
• Experience working with Apex for Salesforce and JavaScript required
• Strong supervisory, communication and coordination skills required
• Analytical thinking skills

Physical Requirements:
The person in this position must be able to:
• Travel in work environments that may present physical challenges in regard to traversing rough terrain, tolerating extreme climate/weather conditions, and at times safety, security and/or health concerns.
• When not in the field, may remain in a stationary position for an extended number of hours throughout the day using a computer, frequently communicating by telephone or Skype, and in meeting with others
• Occasionally move items weighing up to 20 lbs. and able to transport and position their luggage when traveling;
• Occasionally ascend/descend stairs; and
• Frequently move about inside the office to access files, cabinets, office machinery, and meeting rooms.

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