Computer/IT Jobs at MINIJUST among other companies

JOB DETAILS:
IECMS Systems &Process Specialist
Level:3.III
Job description
• . Regular business processes system review, ensuring
• solutions meet business needs and requirements and
• propose the areas for improvement.
• Gather users requirements, review change requests
• and system requirements;
• Evaluating existing IECMS processes and Oversee
• the development of new processes/features;
• Researches, analyzes, and recommends improvement
• to IECMS system processes in order to improve
• overall system performance
• Translate highly technical specifications into clear
• non-technical requirements
• Conducting meetings and presentations to share
• ideas and findings to stakeholders
• Communicating the insights and plans to cross functional
• team members and management.
• Gathering critical information from meetings with
• various stakeholders and producing useful reports.
• Working closely with justice sector institutions
• technicians, and managerial staff.
• . Staying up-to-date on the latest process and IT
• advancements to automate and modernize systems
• Provide documentation of all processes and training
• as needed
• Coordinating IECMS system process improvement
• strategies with different stakeholders
• Overseeing all aspects related to the implementation
• stages of IECMS system process improvement
• initiatives
• Analyzing and monitoring implemented changes to
• business processes and making adjustments as
• needed
• Monitoring, measuring and providing feedback on
• process performance
• Facilitating process workshops that involve eliciting
• process requirements and liaising with users

• NB: An understand of ERP, BPM, and BI tools, having certificate in CBAP (Certified Business Analysis Professional), PBA (Professional in Business Analysis), AAC (Agile Analysis certification), PMP (Project Management Professional) is an added advantage.

• Having 3+ years previous experience with gathering requirements from the clients/business and documentation.

Key technical skills & knowledge required:
• Ability to see the big picture, understand project
• objectives and be able to apply their understanding of
• how processes should work to operational
• improvement initiatives
• Experience in communicating and presenting to
• stakeholders and/or Senior Leadership;
• Interpersonal skills to influence and spur change,
• facilitate and enhance performance within a cross -
• functional environment;
• Drive to keep up to date with developments and trends
• in the tech and modern software development;
• The ability to learn quickly and work with minimum
• supervision;
• Excellent analytical and conceptual thinking skills
• Proven ability to assess business needs and translate
• them into relevant solution
• The ability to influence stakeholders and work
• closely with them to determine and achieve
• acceptable solutions.
• Excellent documentation and communication skills.
• Experience creating detailed reports and giving
• presentations.
• Excellent planning, organizational,
• Experience with business, technical and
• technological requirements analysis;

Minimum Qualifications
• Bachelor's Degree in Computer Science
5 Years of relevant experience
• Bachelor's Degree in Computer Engineering
5 Years of relevant experience
• Bachelor's Degree in Information and Communication Technology
5 Years of relevant experience
• Bachelor's Degree in Electronics and Telecommunication Engineering
5 Years of relevant experience
• Bachelor's Degree in Information Systems
5 Years of relevant experience
• Bachelor's Degree in Information Technology
5 Years of relevant experience
• Bachelor’s Degree in Business Information Technology
5 Years of relevant experience
• Bachelor's Degree in Software Engineering,
5 Years of relevant experience

Competency and Key Technical Skills
• N/A
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Resource management skills
• Problem solving skills
• Decision making skills
• Time management skills
• Risk management skills
• Results oriented
• Digital literacy skills
• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
• Analytical skills;

JOB DETAILS:
2 Senior Software Developer
Level:3.III
Job description
• Analyze IECMS users’ needs and system
• requirements and keep new design documentations;
• Implement change requests by performing coding
• and design reviews;
• Integrate the IECMS with existing systems where
• applicable;
• Maintain system documentation to describe program
• development, logic coding structure, changes and
• corrections;
• Maintain code source and versioning;
• Perform software tests based on requirements and
• designs;
• Support in provision of API development and
• documentation;
• Monitor system performance and optimization
• Recommend standards and specifications for
• hardware needed to optimize the performance of the
• IECMS.

NB: Having 5+ years of professional software development experience, in advanced Java and experience in designing and implementing RESTful APIs, Having experience in data analytics is an added advantage.

Key technical skills & knowledge required:
• . Full stack developer;
• Familiar with Spring Framework;
• Familiar with Java front end technologies based on
• Javascript (Angular, React JS,);
• Proven expereince to develop new and innovative
• applications as well as debug and refactor existing
• code;
• Strong organizational skills;
• Mathematical aptitude;
• Drive to keep up to date with developments and trends
• in the tech and modern software development;
• The ability to learn quickly and work with minimum
• supervision;
• The ability to interpret and follow technical plans;
• Problem-solving skills.

Minimum Qualifications
• Bachelor's Degree in Computer Science
5 Years of relevant experience
• Bachelor's Degree in Information Technology
5 Years of relevant experience

Competency and Key Technical Skills
• N/A
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Resource management skills
• Problem solving skills
• Decision making skills
• Time management skills
• Risk management skills
• Results oriented
• Digital literacy skills
• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
• Analytical skills;

JOB DETAILS:
2 IECMS IT Support Staff & Call Center Operator
Level:4.II
Job description
• Interview IECMS users during telephone calls to
• obtain information useful in providing effective
• solutions
• Manage inbound calls to ensure effective and timely
• resolution of IECMS user issues
• Place outbound calls to verify IECMS users
• satisfaction
• Escalate complex issues to more experienced IECMS
• team for proper resolution
• Support personnel, and act as focal point when endusers
• face hardware, software, or system issues
• Provide phone, remote access, and desktop support to
• IECMS users.
• Track assigned tasks throughout problem solving life
• cycle using the institution’s Help Desk system. Must
• maintain accurate and timely service tickets.
• Maintain records of inquiries or complaints as well as
• logs of interaction with customers
• Calm end-users and ensure their challenges or issues
• are addressed properly

NB: Having experience in an IT support and/or call center environment, especially in ICT industry, Previous experience in a customer support role, having experience in desktop support, Network Administration, System Administration, Certificate in A++, N++,MCIP, MCSA,CCNA are added advantage.

Key technical skills
• .Knowledge of customer service practices and
• principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication
• skills
• Demonstrate decisiveness in resolving problems,
• making decisions and identifying priorities;
• Good analytical skills and problem solving techniques
• Good interpersonal communication skills and ability
• to work with others under pressure and solve problems
• End-users focus and adaptability to different
• personality types
• Ability to multi-task, set priorities and manage time
• effectively
• The ability to learn quickly and work with minimum
• supervision;

Minimum Qualifications
• Advanced diploma in Software Engineering
1 Year of relevant experience
• Advanced diploma in Computer Science
1 Year of relevant experience
• Advanced diploma in Computer Engineering
1 Year of relevant experience
• Advanced diploma in Information and Communication Technology
1 Year of relevant experience
• Advanced diploma in Electronics and Telecommunication Engineering
1 Year of relevant experience
• Bachelor's Degree in Software Engineering
1 Year of relevant experience
• Bachelor's Degree in Computer Science
1 Year of relevant experience
• Bachelor's Degree in Computer Engineering
1 Year of relevant experience
• Bachelor's Degree in Information and Communication Technology
1 Year of relevant experience
• Bachelor's Degree in Electronics and Telecommunication Engineering
1 Year of relevant experience
• Bachelor's Degree in Information Systems
1 Year of relevant experience
• Bachelor's Degree in Information Technology
1 Year of relevant experience
• Advanced Diploma in Information Management Systems
1 Year of relevant experience
• Bachelor’s Degree in Business Information Technology
1 Year of relevant experience
• Advanced diploma ( A1) in Business Information Technology
1 Year of relevant experience
• Advanced Diploma in Information Technology
1 Year of relevant experience

Competency and Key Technical Skills
• N/A
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Resource management skills
• Problem solving skills
• Decision making skills
• Time management skills
• Risk management skills
• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
• Analytical skills;