(EOI) Communications Consulting Services for Make-IT in Africa activities in East African region
GIZ Rwanda
Reference Number: 83422265
Background
The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Great Lakes Region and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the sectors of Decentralization and Good Governance, Economic Development and Employment Promotion, Energy and ICT (Information and Communications Technology), Natural Resources, Peace and Security and Sexual and gender-based violence (SGBV).
Context
Digital entrepreneurship

Digital entrepreneurship is the driver of digital transformation in Africa. Entrepreneurs have the potential to modernize the economy and society of their countries, to find innovative solutions to development problems, to create new perspectives and employment opportunities.

Yet many young technology companies (tech start-ups) from Africa fail to make the leap to international market maturity. They lack access to customers, suitable personnel, digital infrastructure, and capital. To succeed, entrepreneurs need a functioning "entrepreneurial ecosystem" of reference customers, investors, funding institutions, and training partners, among others. But many ecosystems are patchy, leaving tech start-ups lacking important contacts, (follow-on) funding, and opportunities for further development.
Make-IT in Africa II

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is implementing the 'Make-IT in Africa II' project on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ) on a pan-African basis with a focus on Ghana and Rwanda. It is part of the BMZ initiative "Digital Africa". "Make-IT in Africa II" is a funding program (01/2021-04/2024) that follows on from its predecessor project "Make-IT in Africa", which was implemented from 2017 to 2020. The focus of the project is to support national and pan-African digital innovation creation ecosystems to become resilient and future-proof.

Specifically, "Make-IT in Africa" works on this in three fields of action:
Competence development in the area of market-oriented business management -
through capacity building of start-ups, gender-specific "human capacity development" measures, and the establishment of partnerships between start-ups and key ecosystem actors.
Capacity development at the intermediary level -.
through capacity building of intermediaries and conducting networking events between African and European start-up and innovation actors.
Harmonizing the promotion of innovation ecosystems -.

by organizing targeted policy dialogues and networking events, evaluating the gender sensitivity of collaborative partners, and publishing a toolkit of tools and methodologies.

See also www.make-it.africa.
Initial situation

In 2021, Make-IT in Africa launched an external communication offensive. In this context, the logo and the entire project design were renewed. The new design was implemented in communication materials (such as roll-ups, factsheets, flyers, pitch decks, etc.) and on diverse social media channels (LinkedIn, Twitter). In addition, the project website (www.make-it.africa) was rebuilt from scratch, both technically and in terms of content. It has been launched in a totally new look in April 2022.

The website contains overview information about MAKE-IT IN AFRICA’s project and our services as well as a section for blog articles, news, events, and press releases. Our central external communication channels are therefore our social media channels as well as our website. Since the COVID-19 also allows presence meetings again these channels are increasingly supplemented by events, for which we create individual communication materials (like roll-ups, flyers, and press releases).

In the context of MAKE-IT IN AFRICA’s communication offensive, a holistic communication strategy was developed in 2021, which has partially been implemented so far. As a pan-African project, MAKE-IT IN AFRICA’s primary target groups are entrepreneurs, as well as innovation enablers (such as innovation hubs, networks, investors) and political partners from across Africa. To reach them, MAKE-IT IN AFRICA’s last year´s focus was primarily on the increased presence on social media and the website relaunch.

Although Make-IT in Africa is a pan-African project, the interventions in the region East Africa have been ongoing since 2022. All services described below are intended to focus on implementation within the East African region. It is essential that the services provided are seamlessly integrated into the pan-African implementation of the MAKE-IT IN AFRICA’s communication strategy.

Since the project implementation of Make-IT in Africa is taking place on a regional level it is necessary that communication materials such as success stories are developed in these regions as well. That´s why we now seek communication support in our different regions to cover what happens in our project from a closer perspective. Implementing an activity - such as a start-up accelerator program - requires various communication materials, design and editorial content (blog articles, news, event-overviews, postings, etc.). Make-IT in Africa is also currently developing various project products (Online-guides, event series, accelerator programmes). For the development of these products, Make-IT in Africa is looking for support from a communications perspective in order to make sure to create a clearly identifiable product family.

It is in this context that GIZ is looking for a consulting firm to develop the communication of the East African region within the framework of the overall communication strategy. This regional strategy is to cover all areas of the required services in order to create a uniform image and to address the target groups in a targeted manner.
Goal of the assignment

The overall objective of the assignment is to amplify the impact of the activities of "Make-IT in Africa" in East Africa through innovative strategic communication and thus make an important contribution to the success of the project. Part of this is, among other things, to position the brand "Make-IT in Africa" strongly and prominently in East Africa as an important player in the regional Innovation Ecosystem. For this purpose, the Service Company takes over conceptual and creative activities, in which it works based on defined target groups in cooperation with "Make-IT in Africa".

A communication plan should support the implementation of assigned work packages.in alignment with Make-IT in Africa’s communication strategy and standards. In addition, the contract includes the creation and further development of communication material for (political) communication. The aim is to continuously develop and revise these materials graphically. Some materials will have to be created on a regular basis, others will be supplemented and/or updated on an ad hoc basis (e.g., factsheets). In addition, the Service Company will develop other new materials (e.g., success stories) and identify other appropriate communication channels and platforms.

As mentioned before, Make-IT in Africa currently develops project products, such as Smart Cities Innovation Program and accelerator programmes (i.e., the Open Innovation Programme). These products should each be recognisably as part of the Make-IT in Africa project. At the same time, they are welcome to have their own product face. In this way, a product family of the project has to be created. One aim of this assignment is to support the development of these products, e.g., through graphic design activities.

Main objective: "Make-IT in Africa" is strongly and consistently positioned as an innovative brand – it has recognition value. The target groups are demonstrably reached and receive the information relevant to them. Communication makes an important strategic contribution to the achievement of the project objectives.

Sub-goals:
Creative and innovative (digital) solutions for impact communication have been developed and coordinated with GIZ.
Target group-oriented communication materials for the presentation and implementation of the project are available (flyers, texts, reports, pitch decks, Power Point templates and designs).
Success stories from the implementation are available.
The communication of MAKE-IT IN AFRICA’s various programmes and activities is implemented.

Tasks to be performed by the contractor
The contractor is responsible for providing the following services:
The contractor is responsible for providing the following services. Since the products are for political communication, the requests can sometimes occur at short notice, possibly with short delivery periods.

The services must meet the communication guidelines and standards of BMZ, GIZ and Make-IT in Africa, must be GDPR compliant and must meet the creative common guidelines. Selected technical systems must comply with GIZ's data protection guidelines.

All rights to all materials produced are transferred to GIZ. The work results are delivered in the appropriate formats (.docx, .pdf, .pptx, .ai, .indd, .psd, .mp4, etc.), in web and print versions and in different languages (EN).

The contractor may, after approval by GIZ, employ a subcontractor for individual tasks, if necessary. This should happen only in exceptional cases, such as for photography and video services.
The contractor works closely with the regional communication focal point of Make-IT in Africa, the headquarters communication specialist as well as our implementing partners.
Service package 1: Editorial Work

Writing and editing of various texts for "Make-IT in Africa".

(A total of 60 PD, including 6 PD for the team management and 54 PD for the expert pool).

Service package 1 includes the following tasks:
Conception, research for and writing of texts for publications
Conception, research for and writing of texts for the GIZ intranet and press releases
Conception, research and writing of texts for flyers, factsheets, and advertisements
Conception, research and writing of news, event-articles, and blogposts on the Make-IT website
Editing of texts created for the project
Taking part in the Make-IT in Africa editorial meeting
Creation and further development of graphic elements for the project in digital as well as analogue form for internal and external communication (incl. impact communication).
Creation and design of (moving) graphics and infographics for social media
Capture pictures and videography of key activities to compile content for communications usage
Development of product identities for our project products (i.e., for events, studies and guides, programmes etc.). This should be developed based on the Make-IT in Africa project identity but should include an individual appearance each. The goal is to create a product family.
Design of communication material according to these developed product identities.
Layout and design of templates for publications (i.e., studies and guides) as well as layout and design of publications
Editing of videos (i.e., for social media), using the project´s intro and outro sequences
Research and provision of suitable (moving) image material
Further materials could be for example:
Charts, Infographics, Diagrams, Maps
Illustrations, Icons, Animations
Templates and graphic material for social media
Roll-ups, Banner
Presentations, factsheets
Logos
Publications
Video intro and outro
E-mail templates
Newsletter templates
Collateral
Moving pictures (i.e., for social media)

Service package 2: Graphic Design
Creative, visual processing (graphics, animations, illustrations etc.) of project-relevant data, information, concepts, and effects, usable for both online and analogue media.

(A total of 26 PD, of which 4 are for the team management and 22 for the expert pool)

This work package includes but is not limited to the following tasks:

Service Package 3: Communication material for programmes and activities

(A total of 50 PD, of which 6 are for the team management and 44 for the expert pool)

As mentioned above part of the contract is the communication support for our various project activities and programmes. This includes the above-mentioned work packages “Editorial work” and “Graphic design”. In addition, this includes:

Design development for our various activities, including logo development, color selection, key visuals, templates etc.
Close collaboration and coordination with our implementing partners and the Make-IT in Africa team
Independent collaboration with the implementing partners to come up with concepts and ideas
Development of communication plans for the various activities and programmes in coordination with the implementing partners
Preparing and reviewing editorial work related to the different activities

Period of assignment: from 1-December-2022 to 31-October-2023
At the beginning of the assignment period, the Client and the Contractor will hold an assignment clarification meeting.
Concept

In the bid, the bidder is required to show how the objectives defined in Chapter 1 are to be achieved, if applicable under consideration of further specific method-related requirements (technical-methodological concept). In addition, the bidder must describe the project management system for service provision.
Technical-methodical conception
Strategy

The bidder shall develop a convincing strategy describing how a clear and consistent communication of the tech entrepreneurship initiative "Make-IT in Africa" and its implementation could be designed. This should also include concrete proposals on how the subordinate goals could be achieved and through which product mix.

Understanding of Objectives: The bidder deals with the task against the background of the objectives of the contract and the tendered services.

Description and justification of the strategy: The bidder then describes and justifies the explicit strategy with which it intends to provide the services for which it is responsible in order to achieve the objectives of the contract. The bidder presents sketches of ideas for the design of the various intended products. In this context, reference is made to similar reference projects from the bidder's work context.
Other specific requirements

The bidder's technical experience will also be assessed by evaluating specific work samples per service package. The work samples to be submitted are:

Service package 1: Blog articles, Newsletter articles
Service package 2: 1 report/brochure, 1 factsheet, 1 PPT, 2 examples of communication materials for events.
Service package 3: 3 Project identities, 2 Communication plans

The evaluation of the work samples is based on the following qualitative criteria:

Professionalism
Creativity, inventiveness, and innovation
The content presented covers topics related to innovation ecosystems
Visuals allow for a clear understanding of the underlying concept or communicative messages
Texts and visual representations enable the inference of a defined target group
Coherence between text modules and visual representations

Personnel concept
The Contractor shall provide an experienced team for the respective conception and production steps over the entire term of the contract. A permanent project manager as coordinator and contact person shall be appointed by the Contractor for the provision of services. The identification of a suitable personnel concept is left to the bidder.

The experience of the entire proposed project team (project manager and experts) must be proven by the curriculum vitae and concrete references (compiled as a PDF).

The pool of experts proposed by the Contractor will be summarily evaluated as to whether the overall qualifications offered are sufficient to fill the areas of responsibility or tasks.
Team leader (national / regional)

Tasks of the team leader
Overall responsibility for the Contractor's consulting packages (quality, adherence to deadlines and coordination of the project team on the part of the Contractor)
Coordination and assurance of communication with the client
Personnel management, in particular identification of the need for short-term assignments within the available budget
Budget control

Qualifications of the team leader
Education/training: University qualification (Diploma/Master) in (visual) communication, graphic design, public relations, journalism, political sciences, business administration or similar
Language: Good business language skills in English (C1)
General professional experience: 10 years of professional experience
Specific professional experience: 8 years in communication
Leadership/management experience: 6 years of management/leadership experience as project team leader or manager in a company
Regional experience: 3 years of experience in projects implemented in East African countries
Creative implementation of the services requested by GIZ
Proposed pool of experts (national/regional).
Expert pool with at least 3 experts, at most 5 experts
Tasks of the experts of the expert pool

Qualifications of the experts of the expert pool
Education/training: 1 expert with university qualification (Diploma/Master) in (Visual) communication, public relations, journalism, copywriting or similar, 1 expert with university qualification in video production, graphic design (Diploma/Master)
Language: 1 expert with very good language skills in English, good language skills in English required for 2 experts and French required for 1 expert
General professional experience 2 experts with at least 5 years of experience in communication
Specific professional experience: 2 experts with at least 3 years of experience in political communication and/or communication in the international context
Regional experience: 1 expert with at least 2 years of experience in projects implemented in African countries

Costing requirements
Estimated effort for the different service packages
Service package 1 up to 60 specialist days
Service package 2 up to 26 specialist days
Service package 3 up to 50 specialist days
4 Workshops see section 1 Service Package 1 and 4

If available, the bidder shall precisely explain specific cost-relevant conditions for the calculation of the services provided.
Assignment of personnel

Team leader: Assignment in East Africa up to 16 Expert Days
Expert pool: deployment in East Africa up to 120 Expert Days
Travel

The bidder is required to calculate the travel by the specified experts and the experts it has proposed based on the places of performance stipulated in Chapter 1 and list the expenses separately by daily allowance, accommodation expenses, flight costs and other travel expenses.
Workshops, training

The contractor implements a budget proposal of the following workshops/study trips/training courses:
Other costs

Please calculate other costs in the proposal. Taking into account the following:
Image licenses
Sound and voiceovers
Budget for translations
Budget for (online) advertisements
The GIZ shall provide the Contractor with all project-relevant documents for the provision of the services.
Guidelines and format templates for social media postings (e.g., as a template for maintenance and temporary takeover of social media channels by other teams or partners) will be provided.
Charts, 1 logo, 1 diagram, 2 infographics/graphic element(s)/icon(s) will be provided from the overall communications strategy
Technical Proposal:
A cover letter expressing your interest in this assignment
Technical proposal with a brief description of why you would be considered as the most suitable for the assignment, relevant expertise, and a detailed, clear methodology, on how will be your approach to complete the assignment
CVs of the expert proposed
Company registration certificate (RDB)
VAT registration certificate
Latest tax clearance certificate
Proof of successful completion of related assignments.
Financial Proposal: indicates the all-inclusive total contract price, supported by a breakdown of all costs. The costs must be in RWF and VAT excluded.

Inputs of GIZ or other actors
GIZ and/or other actors are expected to make the following available:
Requirements on the format of the bid

The structure of the bid must correspond to the structure of the Terns of Reference. It must be legible (font size 11 or larger) and clearly formulated. The bid is drawn up in English.

The complete bid shall not exceed 15 pages (excluding CVs).
The CVs of the personnel proposed in accordance with the Terms of reference must be submitted using the format specified in the terms and conditions for application. The CVs shall not exceed 4 pages. The CVs must clearly show the position and job the proposed person held in the reference project and for how long.

If one of the maximum page lengths is exceeded, the content appearing after the cut-off point will not be included in the assessment.

Please calculate your price bid based exactly on the afore mentioned costing requirements. In the contract the contractor has no claim to fully exhaust the days/travel/workshops/ budgets. The number of days/travel/workshops and the budget amount shall be agreed in the contract as ‘up to’ amounts.
Submission of offer

The Expression of Interest should contain the following:
Please submit electronically your EoI (technical & Financial offer) in 2 separated emails and should be in PDF files to this email ONLY: This email address is being protected from spambots. You need JavaScript enabled to view it. until latest 28th October 2022

Please you must write on each email subject this sentence: 83422265-Technical/financial offer, without this sentence, your offer may not be considered

Hard copies are not allowed this time

GIZ reserves all rights

Expression of Interest (EOI)
Consultancy services for providing business analysis advisory for 16 Government of Rwanda public institutions

Reference Number: 83422218
Background
The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Great Lakes Region and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the sectors of Decentralization and Good Governance, Economic Development and Employment Promotion, Energy and ICT (Information and Communications Technology), Natural Resources, Peace and Security and Sexual and gender-based violence (SGBV).

Context
The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the sectors of Decentralization and Good Governance, Economic Development and Employment Promotion, Energy, and ICT (Information and Communications Technology). The GIZ project "Digital Solutions for Sustainable Development" (DSSD) has a mandate to advise Rwandan institutions on the implementation of the Smart Rwanda Master Plan (2016-2020) and its priority projects. The project also aims to promote the development of digital solutions in collaboration with sector ministries, local and international private companies, research institutions and civil society.

The Digital Solutions for Sustainable Development project entered a new phase in 2021. In addition to digital solutions that are being developed together with the Rwandan partner authorities. One of the project objectives is designed to develop initiatives to promote digital participation in collaboration between public and private stakeholders. The assumption here is that digital skills, combined with target-group-specific digital services, will enable a large proportion of the population to be part of the digital transformation and use these services. To reach the target groups effectively, use leveraging effects and develop user-centric services, stronger cooperation between public and private actors is being promoted. This will contribute to develop and offer services in a systematic and coordinated manner.

One of the key beneficiaries of the digitization efforts from the Digital Solutions for Sustainable Development project (DSSD) is the Rwanda Information Society Authority (RISA).

Currently DSSD is in the close working relationship with RISA to strengthen the public institutions’ innovative capacity. This is achieved by working with various public institution’s Chief Digital Officers and business analysts to analyze and map out their various technological challenges.

Purpose of the Assignment
The objective of this assignment is to identify a qualified and experienced consultancy firm to offer hands-on business analysis services to up to 15 public institutions.

The consulting firm will work closely with the chief digital officer and business analyst of each identified public institution and their technical teams to identify, analyze and map the business and functional requirements to various challenges. The consulting firm will also work with the technical team of each public institution to prioritize deliverables and on identified product functionalities as well as contribute to the requirements specification deliverables.

The business analysis services to the public institutions can include, but are not limited to, the following services:

To identify and document the business problem and pain-points, including business activities and systems within the existing environment (AS-IS)
To determine the project's business objectives and desired outcomes (TO-BE)
To capture business requirements using agile approach (gathering stories through user role modeling, writing stories and testing stories, estimate stories story points)
To identify and document the business functions and features as well as the corresponding business process models
To define a high-level system architecture and design the solution
To create a high-level release plan for delivery of the highest priority stories
To obtains key inputs from technical teams to identifies solutions interdependencies.
To make recommendations ranging from but not limited to add-on product suggestions to idea screening, by leveraging their expertise to improve their business offering.
Any other service that is requested and falls under the competency of the bidder.

The contractor is responsible for providing the following services:
Work package 1: Customized business analysis services
The contractor will work closely with the public institutions’ CDO and BA offices within a period of 5 business days per voucher (these can be in a form of a story-writing workshop) to:

To assess existing business environment to identify the business problem and pain-points, including business activities and systems
To elicit requirements using agile approach (gathering stories through user role modeling, writing stories and testing stories, estimate stories story points) and capture various business needs.
To document the future business functions and features as well as the corresponding business process models using BPMN
To create a high-level system architecture and design the solution
To create a high-level release plan for delivery of the highest priority stories

Work package 2: Product Progress Tracking & Reporting

The consulting firm should develop a comprehensive plan to ensure the efficient handover of the business analysis improvement knowledge and processes to the respective CDO’s & BA’s as well as RISA and GIZ.
The following report(s) will be submitted by the contractor at the end of the assignment:

Final Reports: The final reports will elaborate all activities undertaken during the assignment execution. These reports shall: cover the entire process, provide a full account of all aspects of the services’ implementation for the services covered, include the results achieved, and include any relevant reports, publications and updates related to the services offered.

The report should also clearly indicate the intervention logic and propose any relevant modifications going forward.

Expected Deliverables
The contractor is responsible for providing the following services:
Deliverable 1: Work packages. The contractor will work closely with the respective public institutions’ CDO and BA and their technical teams to identify, analyze and map the business and functional requirements to various challenges. and advise them on ways to identify any future similar challenges based on the described work packages.

Deliverable 2: Track the progress of the entire process as well as produce a final detailed report at the completion of the assignment that includes all achieved milestones, challenges faced, and mitigation strategies used and recommendation that can guide future similar assignments.

The consulting firm will ensure that the required work packages and reports are timely submitted and adjusted accordingly as per respective feedback received from all different stakeholders involved.

Certain milestones, as laid out in the table below, are to be achieved by certain dates during the contract term:

Milestone


Deadline/person responsible

Kick-off of project and initial assessment of public institution with respective CDO & BA


T0+ 1 days, contractor

Business process mappings for various challenges identified (Workshop with CDO, BA and their technical team)


T0 + 4 days, contractor, short term expert pool

Submit Final report detailing achieved milestones, Visual models, requirements documentation… to CDO’s office, RISA & GIZ


T0 + 5 days, contractor

The selected consulting firm will carry out this assignment (of up to 16 public institutions) in a period starting from contract signing to end of October 2023. However, the consultant will work with each public institution for up to 5 working days and will be invoicing work/services executed progressively. i.e., after consulting for at least 3 public institutions.

The selected consulting firm and all its team members must be locally based and must carry out the project locally.

Concept
For the bid, the bidder is required to show how the objectives defined in Chapter 2 are to be achieved, if applicable under consideration of further specific method-related requirements (technical-methodological concept). In addition, the bidder must describe the management for the service provision. This should also include a contingency concept if the timeline of the development of the system changes due to the Coronavirus Pandemic.

Technical-methodological concept
Strategy: The bidder is required to consider the tasks to be performed with reference to the objectives of the services put out to tender (see Chapter 1). Following this, the bidder presents and justifies the strategy with which it intends to provide the services for which it is responsible (see Chapter 2).

The bidder is required to present the actors relevant for the services for which it is responsible and describe the cooperation with them.

The bidder is required to present and explain its approach to steering the measures with the project partners and its contribution to the results-based monitoring system.

The bidder is required to describe the key processes for the services for which it is responsible and create a schedule that describes how the services according to Chapter 2 are to be provided. The bidder is required to describe the necessary work steps and, if applicable, take account of the milestones and contributions of other actors in accordance with Chapter 2.

The bidder is required to describe its contribution to knowledge management for the partner and GIZ and promote scaling-up effects (learning and innovation).

Project management of the contractor
The contractor is responsible for selecting, preparing, and steering the experts (national, short, and long term) assigned to perform the advisory tasks.
The contractor makes available equipment and supplies (consumables) and assumes the associated operating and administrative costs.
The contractor manages costs and expenditures, accounting processes and invoicing in line with the requirements of GIZ.

The bidder is required to draw up a personnel assignment plan with explanatory notes that lists all the experts proposed in the bid; the plan includes information on assignment dates (duration and expert days) and locations of the individual members of the team complete with the allocation of work steps as set out in the schedule.

Details about backstopping
The bidder is required to describe its backstopping concept. The following services are part of the standard backstopping package, which (like ancillary personnel costs) must be factored into the fee schedules of the staff listed in the bid in accordance with section 5.4 of the AVB:

Service-delivery control
Managing adaptations to changing conditions
Ensuring the flow of information between GIZ and field staff
Contractor’s responsibility for seconded personnel
Process-oriented technical-conceptual steering of the consultancy inputs
Securing the administrative conclusion of the project
Ensuring compliance with reporting requirements
Providing specialist support for the on-site team by staff at company headquarters
Sharing the lessons learned by the contractor and leveraging the value of lessons learned on site

Personnel concept
The bidder is required to provide personnel who are suited to filling the positions described, based on their CVs, the range of tasks involved and the required qualifications.

The below specified qualifications represent the requirements to reach the maximum number of points.

Bidder

Tasks of the bidder
Overall responsibility for the advisory packages of the contract (quality and deadlines)
Coordinating and ensuring communication with GIZ, partners and others involved in the project
Personnel management, in particular; identifying the need for short-term assignments within the available budget, as well as planning and steering assignments and supporting all experts
Regular reporting in accordance with deadlines.

Qualifications of the bidder

Education/training (2.1.1): MSc. in Business Administration, or recognized degree in informatics and business analysis, or another related field.
Language (2.1.2): Good business language skills in English and Kinyarwanda
General professional experience (2.1.3): 5 years of professional with agile software development methodologies
Specific professional experience (2.1.4): 5 years in developing and refining tech products.
Leadership/management experience (2.1.5): 5 years of management/leadership experience as project team leader or manager in a company

Short-term expert pool
Tasks of the team member(s)
Worshop facilitator with metrics-driven analysis mind and an eye for imagination.
Responsible for identifying all and any technical challenges/needs of the public institutions
Responsible to attend to any other assignment activity, procedure, monitoring related tasks that may come up during this assignment.

Qualifications of the team member(s)

Education/training (2.6.1): BSc in Business Administrator, or recognized degree in informatics and business analysis, or another related field.
Language (2.6.2): Good business language skills in English and Kinyarwanda
General professional experience (2.6.3): 5 years of professional experience in the Jira and Confluence collaboration tools
Specific professional experience (2.6.4): 5 years in developing visual models for requirements (e.g., wireframes, UML diagrams, etc.)

Soft skills of the team member(s)

In addition to their specialist qualifications, the following Skills are required of team member(s):

Team skills
Initiative
Communication skills
Sociocultural competence
Efficient, partner- and client-focused working methods
Interdisciplinary thinking

Costing requirements
Assignment of personnel
Short term expert pool: On-site assignment in Kigali, Rwanda for 5 expert days

The bidder should calculate their price bid based on the work packages in Section 2 for only one public institution.

Inputs of GIZ or other actors

GIZ and/or other actors are expected to make the following available:

Workspaces to host workshop at the Digital Transformation center (depending on availability of space)

Requirements on the format of the bid
The structure of the bid must correspond to the structure of the TORs. In particular, the detailed structure of the concept (Chapter 3) is to be organised in accordance with the positively weighted criteria in the assessment grid (not with zero). It must be legible (font size 11 or larger) and clearly formulated. The bid is drawn up in English.

The complete bid shall not exceed 10 pages (excluding CVs).

The CVs of the personnel proposed in accordance with Chapter 4 of the TORs must be submitted using the format specified in the terms and conditions for application. The CVs shall not exceed 4 pages. The CVs must clearly show the position and job the proposed person held in the reference project and for how long.

If one of the maximum page lengths is exceeded, the content appearing after the cut-off point will not be included in the assessment.

Please calculate your price bid based exactly on the costing requirements. In the contract the contractor has no claim to fully exhaust the days/travel/workshops/ budgets. The number of days/travel/workshops and the budget amount shall be agreed in the contract as ‘up to’ amounts.

Submission of offer
The Expression of Interest should contain the following:

Technical Proposal:

A cover letter expressing your interest in this assignment
Technical proposal with a brief description of why you would be considered as the most suitable for the assignment, relevant expertise, and a detailed, clear methodology, on how will be your approach to complete the assignment
CVs of the expert proposed
Company registration certificate (RDB)
VAT registration certificate
Latest tax clearance certificate
Proof of successful completion of related assignments.

Financial Proposal: indicates the all-inclusive total contract price, supported by a breakdown of all costs. The costs must be in RWF and VAT excluded.

Please submit electronically your EoI (technical & Financial offer) in 2 separated emails and should be in PDF files to this email ONLY: This email address is being protected from spambots. You need JavaScript enabled to view it. until latest 27th October 2022

Please you must write on each email subject this sentence: 83422218-Technical/financial offer, without this sentence, your offer may not be considered

Hard copies are not allowed this time

GIZ reserves all rights

List of abbreviations

BMZ German Federal Ministry for Economic Cooperation and Development

GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit

DSSD Digital Solutions for Sustainable Development

GOR Government of Rwanda

SDG Sustainable Development Goals

TOR Terms of Reference

DTC Digital Transformation Center

CDO Chief Digital Officer

BPMN Business Process mapping and notation

BA Business Analyst