Background
The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Great Lakes Region and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the sectors of Decentralization and Good Governance, Economic Development and Employment Promotion, Energy and ICT (Information and Communications Technology), Natural Resources, Peace and Security and Sexual and gender-based violence (SGBV).
The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the sectors of Decentralization and Good Governance, Economic Development and Employment Promotion, Energy, and ICT (Information and Communications Technology). The GIZ project "Digital Solutions for Sustainable Development" (DSSD) has a mandate to advise Rwandan institutions on the implementation of the Smart Rwanda Master Plan (2016-2020) and its priority projects. The project also aims to promote the development of digital solutions in collaboration with sector ministries, local and international private companies, research institutions and civil society.
The Digital Solutions for Sustainable Development project entered a new phase in 2021. In addition to digital solutions that are being developed together with the Rwandan partner authorities. One of the project objectives is designed to develop initiatives to promote digital participation in collaboration between public and private stakeholders. The assumption here is that digital skills, combined with target-group-specific digital services, will enable a large proportion of the population to be part of the digital transformation and use these services. To reach the target groups effectively, use leveraging effects and develop user-centric services, stronger cooperation between public and private actors is being promoted. This will contribute to develop and offer services in a systematic and coordinated manner.
One of the key beneficiaries of the digitization efforts from the Digital Solutions for Sustainable Development project (DSSD) is the Rwanda Information Society Authority (RISA).
Currently DSSD is in the close working relationship with RISA to strengthen the public institutions’ innovative capacity. This is achieved by working with various public institution’s Chief Digital Officers and business analysts to analyze and map out their various technological challenges.
The objective of this assignment is to identify a qualified and experienced consultancy firm to offer hands-on business analysis services to up to 15 public institutions.
The consulting firm will work closely with the chief digital officer and business analyst of each identified public institution and their technical teams to identify, analyze and map the business and functional requirements to various challenges. The consulting firm will also work with the technical team of each public institution to prioritize deliverables and on identified product functionalities as well as contribute to the requirements specification deliverables.
The business analysis services to the public institutions can include, but are not limited to, the following services:
The contractor is responsible for providing the following services:
Work package 1: Customized business analysis services
The contractor will work closely with the public institutions’ CDO and BA offices within a period of 5 business days per voucher (these can be in a form of a story-writing workshop) to:
Work package 2: Product Progress Tracking & Reporting
The contractor is responsible for providing the following services:
Deliverable 1: Work packages. The contractor will work closely with the respective public institutions’ CDO and BA and their technical teams to identify, analyze and map the business and functional requirements to various challenges. and advise them on ways to identify any future similar challenges based on the described work packages.
Deliverable 2: Track the progress of the entire process as well as produce a final detailed report at the completion of the assignment that includes all achieved milestones, challenges faced, and mitigation strategies used and recommendation that can guide future similar assignments.
The consulting firm will ensure that the required work packages and reports are timely submitted and adjusted accordingly as per respective feedback received from all different stakeholders involved.
Certain milestones, as laid out in the table below, are to be achieved by certain dates during the contract term:
Milestone |
Deadline/person responsible |
Kick-off of project and initial assessment of public institution with respective CDO & BA |
T0+ 1 days, contractor |
Business process mappings for various challenges identified (Workshop with CDO, BA and their technical team) |
T0 + 4 days, contractor, short term expert pool |
Submit Final report detailing achieved milestones, Visual models, requirements documentation… to CDO’s office, RISA & GIZ |
T0 + 5 days, contractor |
The selected consulting firm will carry out this assignment (of up to 16 public institutions) in a period starting from contract signing to end of October 2023. However, the consultant will work with each public institution for up to 5 working days and will be invoicing work/services executed progressively. i.e., after consulting for at least 3 public institutions.
The selected consulting firm and all its team members must be locally based and must carry out the project locally.
For the bid, the bidder is required to show how the objectives defined in Chapter 2 are to be achieved, if applicable under consideration of further specific method-related requirements (technical-methodological concept). In addition, the bidder must describe the management for the service provision. This should also include a contingency concept if the timeline of the development of the system changes due to the Coronavirus Pandemic.
Strategy: The bidder is required to consider the tasks to be performed with reference to the objectives of the services put out to tender (see Chapter 1). Following this, the bidder presents and justifies the strategy with which it intends to provide the services for which it is responsible (see Chapter 2).
The bidder is required to present the actors relevant for the services for which it is responsible and describe the cooperation with them.
The bidder is required to present and explain its approach to steering the measures with the project partners and its contribution to the results-based monitoring system.
The bidder is required to describe the key processes for the services for which it is responsible and create a schedule that describes how the services according to Chapter 2 are to be provided. The bidder is required to describe the necessary work steps and, if applicable, take account of the milestones and contributions of other actors in accordance with Chapter 2.
The bidder is required to describe its contribution to knowledge management for the partner and GIZ and promote scaling-up effects (learning and innovation).
The bidder is required to draw up a personnel assignment plan with explanatory notes that lists all the experts proposed in the bid; the plan includes information on assignment dates (duration and expert days) and locations of the individual members of the team complete with the allocation of work steps as set out in the schedule.
Details about backstopping
The bidder is required to describe its backstopping concept. The following services are part of the standard backstopping package, which (like ancillary personnel costs) must be factored into the fee schedules of the staff listed in the bid in accordance with section 5.4 of the AVB:
The bidder is required to provide personnel who are suited to filling the positions described, based on their CVs, the range of tasks involved and the required qualifications.
The below specified qualifications represent the requirements to reach the maximum number of points.
Bidder
Tasks of the bidder
Qualifications of the bidder
Tasks of the team member(s)
Qualifications of the team member(s)
Soft skills of the team member(s)
In addition to their specialist qualifications, the following Skills are required of team member(s):
The bidder should calculate their price bid based on the work packages in Section 2 for only one public institution.
GIZ and/or other actors are expected to make the following available:
The structure of the bid must correspond to the structure of the TORs. In particular, the detailed structure of the concept (Chapter 3) is to be organised in accordance with the positively weighted criteria in the assessment grid (not with zero). It must be legible (font size 11 or larger) and clearly formulated. The bid is drawn up in English.
The complete bid shall not exceed 10 pages (excluding CVs).
The CVs of the personnel proposed in accordance with Chapter 4 of the TORs must be submitted using the format specified in the terms and conditions for application. The CVs shall not exceed 4 pages. The CVs must clearly show the position and job the proposed person held in the reference project and for how long.
If one of the maximum page lengths is exceeded, the content appearing after the cut-off point will not be included in the assessment.
Please calculate your price bid based exactly on the costing requirements. In the contract the contractor has no claim to fully exhaust the days/travel/workshops/ budgets. The number of days/travel/workshops and the budget amount shall be agreed in the contract as ‘up to’ amounts.
The Expression of Interest should contain the following:
Please submit electronically your EoI (technical & Financial offer) in 2 separated emails and should be in PDF files to this email ONLY: RW_Quotation@giz.de until latest 27th October 2022
Please you must write on each email subject this sentence: 83422218-Technical/financial offer, without this sentence, your offer may not be considered
Hard copies are not allowed this time
GIZ reserves all rights
BMZ German Federal Ministry for Economic Cooperation and Development
GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit
DSSD Digital Solutions for Sustainable Development
GOR Government of Rwanda
SDG Sustainable Development Goals
TOR Terms of Reference
DTC Digital Transformation Center
CDO Chief Digital Officer
BPMN Business Process mapping and notation
BA Business Analyst
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