Deadline of this Job: 17 October 2022
JOB DETAILS:2 Internship Customer Service Specialist
Level:3.II
Job description
• Organise feedback sessions with companies and other hosting institutions and address issues related
• Support to Mobilise and engage companies, public institutions, NGOs and SMEs to host and coach interns
• Call interns to check for their availability before placing them in different hosting institutions
• Organise feedback sessions with interns and address issues related
• Support interns and hosting institutions to create account in internship system
• Support interns to apply for internship in internship system
• Verify application files of interns and validate those eligible to be on waiting list and reject those who are not fulfilling the
• requirements
• Support hosting institutions to request interns
• Follow up with hosting institutions to sign contracts online in the system
• Collecting technical issues raised by interns and help them to address issues or advocate for further assistance and help
• Follow up with the hosting institutions from interns request up to signing a contract
• Monitor complains and feedback sent to RDB through different channels including social media and emails
• Undertake field monitoring sessions to assess the learning environment and devise strategies to address challenges
Minimum Qualifications
• Master's Degree in Business Administration with specialization in Human Resource
1 Year of relevant experience
• Bachelor's Degree in Economics
3 Years of relevant experience
• Master's in Economics
1 Year of relevant experience
• Bachelor's Degree in Business Administration with specialization in Human Resource
3 Years of relevant experience
• Global Studies
3 Years of relevant experience
• master's degree in Global Studies
1 Year of relevant experience
• Bachelor's Degree in Industrial Relations
3 Years of relevant experience
• Master's Degree in Industrial Relations
1 Year of relevant experience
Competency and Key Technical Skills
• N/A
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Strong command of written and spoken English;
• Proficiency in French and Kinyarwanda is an added advantage;
• Required relevant experience
• Strong knowledge of the laws, policies, procedures and standards in relation to labour and performance management;
• Demonstrated ability to effectively use the required computer programs and applications such as IPPIS:
• Strong ability to work under pressure, multi-task and deliver as expected;
• High levels of integrity, confidentiality with high professional and ethical standards
• Strong interpersonal and communication skills;
• Flexibility, team player, creative, self-starter with ability to balance staff welfare programs
• Excellent Communication, report writing and presentation skills;
Deadline of this Job: 11 November 2022
Call for application for professional accounting training and internshipAccountants.co.rw (ACR) is a Rwandan incorporated professional accounting firm under the Rwandan company act. We offer a wide range of outsourced accounting, bookkeeping, tax, and auditing services to small and medium businesses. We are the first affordable accounting and consulting firm based in Rwanda.
We are providing Ad-Hoc advisory (accounting and taxation), Bookkeeping services, tax filing services, CFO services (e.g., Cash Flow Management, Cost Accounting Key Performance Indicators Management, and so on), and expansion service (e.g., Research, Due Diligence, and other kinds of Advisory services) to the Rwandan clients. In addition, experienced Rwandan accountants and former staff from major accounting and auditing firms will follow up with the head office to ensure quality. Visit=> www.accountants.co.rw
Call for application
ACR-Accounting Academy: November 2022 Intake
Course overview:
Hello and welcome to the ACR-Accounting Academy! We are overjoyed that you have decided to take this step forward in your accounting career.
ACR-Online Accounting Services Ltd (ACR) is a Rwandan professional accounting firm incorporated under the Rwandan company act. We provide a wide range of outsourced accounting, bookkeeping, tax preparation, and auditing services to Rwandan small and medium-sized businesses.
We are Rwanda's first and most affordable accounting and consulting firm. To learn more, go to our home page => www.accountants.co.rw
We have been assisting Rwandan businesses with their accounting challenges since 2019. We have a thorough understanding of the accounting challenges that businesses in Rwanda face. As a result, we created the ACR-Accounting Academy, a theory and practice professional accounting training program seeking to:
• Prepare you for a career in the accounting industry
• Get you ready to excel in an accounting role
• Connect you to the employers and recruiters
Learning outcomes:
This course covers a wide range of topics, to prepare you for a role in the accounting industry. By the end of this course, you should:
• Understand the core concepts of accounting and how to apply them to real-life work situations
• Understand and identify internal controls in accounting and finance processes
• Know how to use an accounting system (QuickBooks, Sage, Tally, or Zoho) and understand how to enter transactions in an accounting system
• Be confident in tax calculation and declaration in Rwanda
• Be ready to solve problems in areal-life accounting concept
Targeted person:
This course is appropriate for bookkeepers, accounting technicians, accounting and tax advisors, junior accountants and auditors, consultants, and recent college and university graduates.
Prerequisites: A background in accounting or finance is required to join the course.
Training Calendar
• From 1st to 11th October 2022 => Two weeks for theory from 08:30 Am to 2:00 Pm
• From 14th to 25th October 2022 => Two weeks for practice 08:30 Am to 5:00 Pm
Training Venue: MIC Building, 4th Floor, Next to IGIHE, Kigali city (Town),
• Ten (10) days (two weeks for theory)
• Ten (10) days (two weeks for practice and internships)
What to expect during the training: ACR will provide you
• A copy of QuickBooks Desktop for training use only
• Free internet access (Wi-fi)
• Training Materials (soft copy)
• Breakfast
• Lunch is only provided during the fieldwork visit weeks
Requirements:
1. Registration (free)
2. Computer, with a valid copy of Excel and Google Chrome
3. Training fees Rwf150,000 VAT included
Terms of Payment
Bank:
• KCB Bank Rwanda, Account Number: 4491074070-Rwf
• Beneficially Name: ACR-Online Accounting Services LTD
Mobile Money
• MOMO Pay 098221-ACR-Online Accounting Services
Cash
• Visit us at MIC Building, 4th Floor, Next to IGIHE, Kigali city (Town) from 09h00 to 16h00
Certificate of Completion:
You will receive a certificate of completion once you have completed the entire course (Theory and practice) and pass at 80% in the course final exam.
Click here to see the course contents
Registration: Click here to apply
Note that your name must be the same as appear on your official identification documents
Testimonials
1. Marie Therese NYIRANZIGIYE
"Learning accounting at school is not enough! "ACR-Online Accountant " specialized in providing the necessary: (Basic accounting and practical skills) in just one month…."
2. Armel Mugisho
"ACR offers the best accounting service to Enterprises, Professionals, Students, and any other individual eager to learn or improve their accounting skills! I experienced it and I suggest you to try it too! Thanks!"
3. Kakine Tuyizere
"Hello, ACR helped me to build my career in the accounting field by training us on accounting skills, tax declaration, and different accounting software used in accounting. Thank you for the good service"
Check out the latest feedback from our graduates on Google reviews
Contact us
• Telephone: +250787028385
• E-mail:
• Web: http://lms.accountants.co.rw/
• Address: Kigali city, MIC Building 4th floor
Google location
Find us on Google map
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