Summary
Date Posted: Wednesday, November 29 2023, Base Salary: Not Disclosed

JOB DETAILS:
Purpose
• The IT Infrastructure & Security officer will ensure the efficient and cyber secure design, installation, and operation of IT infrastructure at all data centers (physical or cloud-based), in Head Office and branch offices. This will include all components of the Wide Area Network (routers, switches, firewalls), server infrastructure (including operating systems and Microsoft Windows Active Directory), electronic mail, Internet service and components of any electronic payment systems infrastructure e.g., switches, field data collection systems/tablets.
• The role will (1) lead innovation through research and applied forward thinking to employ and deploy cyber secure cloud-based technology and infrastructure services across BRAC (2) ensure the highest level of technical services support is provided to branch offices (3) manage and ensure in conjunction with country IT teams that all field work and infrastructure projects are delivered in a timely manner and meet or exceed accepted standards of quality, (4) provide remote and on-site technical support for escalated issue resolution when necessary and (5) maintains positive relationships with BI IT and BIHBV-approved service partners to achieve overall organizational goals.

Major Duties and Responsibilities:
• Works with Head of IT, BI IT and strategic service partners to design systems architecture, build and deploy at country offices.
• Monitors and ensures high quality IT service partner service delivery.
• Provides expert infrastructure support to all IT project implementations.
• Significantly contributes to achieving the IT department’s strategic objectives and ensures effective solutions are created and implemented to meet business requirements.
• Ensures an effective and validated Disaster Recovery infrastructure exists for each branch office.
• Develops with BI IT, and maintains a cyber security and infrastructure system monitoring strategy, using an effective tool portfolio.
• Creates a communication plan to ensure all team members are well-informed of architecture standards, implementation guidelines and process expectations.
• Acts as the lead systems architect for all system design and implementation activities.
• Works with BI IT to protect all cloud data via effective security, storage, backup/recovery and disaster recovery techniques.
• Adheres to audit and compliance expectations and continually seeks to improve system controls and cyber security.
• Ensures that all implementation initiatives follow established change management policies/ITIL compliant processes.
• Maintains up-to-date asset and licensing inventories at Head office and branch offices

Key performance indicators:
• 99% infrastructure systems uptime
• 100% compliance to network security

Knowledge, Skills & Competencies:
The needed qualifications and skills are: -
• Extensive Knowledge in Cyber Security
• Requires an understanding of, and a commitment to advancing the mission and core values of BRAC International and, the ability to incorporate them into the job setting and articulate them to staff.
• Must be proficient in written and spoken English.
• Change Management
• Project Management
• Persuading and influencing
• Implementation and management of infrastructure platforms or components like Unix, Windows, Storage Technologies, Databases, Middleware, Capacity Management, etc.
• Proficient in Networking and Communications
• Allocate and manage the resources, support and infrastructure required for any IT projects, products and services.

Specific educational qualification:
SPECIFIC EDUCATIONAL QUALIFICATION:
Degree Concentration / Major
Bachelor’s degree in computer science or related field Computer science
Information technology

Specific Education Qualification:
CCNP – Cisco Certified Network Professional
ITIL V3 Foundation

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
• Candidates need to send a signed Cover letter in PDF format indicating the title of the position applied for, updated CV mentioning educational and professional qualifications, years of experience, and notarized scan copies of academic qualifications. All those documents should be sent through email: recruitment.rwanda@brac.ne t , Application deadline is 12tth December 2023
• Please note that only short-listed candidates will be called for written test and interview.

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