Administrative-jobs at Old Mutual South Africa, Partners In Health/Inshuti Mu Buzima

JOB DETAILS:
Assistant Underwriter-Medical
Job Description
Underwriting and processing medical business within Company guidelines.

• Apply standard rates, calculate premiums, and underwrite new, renewal business, endorsements, and cancellations.
• Prepare renewal terms for corporate business in time and ensure close and tactical follow up to renew the businesses of renewal letters and follow up.
• Prepare premium invoices and ensure timely premium collection as per the credit policy.
• Follow up on debt collection and reporting
• Ensure accurate benefits set up and membership maintenance in the system.
• Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
• Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting Assistants to ensure quality and timely service
• Works closely with field marketing staff/agents, brokers to develop and maintain positive business partnerships
• Liaison with brokers/agents and direct clients to verify information, explain and interpret coverage.
• Preparation of member guides and underwriting summaries.
• Generate utilization reports, member statements, and loss ratio trends.
• Ensure compliance with standards of service/Customer service charter in all underwriting operations.

Enforces the no – credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.







JOB DETAILS:
Accreditation & Quality Improvement Officer
Organization Name: Partners In Health/Inshuti Mu Buzima
Location: Rwinkwavu, Rwanda
Eligible Citizenship: Rwanda
Role Code: R07-Nat
Role Overview
The Accreditation and Quality Improvement (QI) Officer will support the design, implementation, and monitoring of clinical QI initiatives across Partners In Health-Inshuti Mu Buzima (PIH-IMB)’s clinical programs (e.g. oncology; non communicable diseases; mental health; maternal, neonatal, child, and adolescent health; and surgery) and PIH-IMB supported district hospitals while engaging them to adopt best evidence-based clinical practices based on lessons learned from QI projects. They will also provide strategic guidance and technical support to PIH-IMB assisted health facilities to meet the Ministry of Health (MOH) accreditation standards. The Officer will work under the Accreditation and Quality Improvement Instructor, within the Health Systems Strengthening (HSS) department, which focuses on health system decentralization, quality improvement, and biomedical and laboratory support in health facilities.

Responsibilities
• Liaise with PIH-IMB’s clinical programs leads, district leadership, and supported district hospitals to identify quality improvement (QI) and accreditation priorities.
• Support clinical programs and PIH-IMB assisted district hospitals to design, implement, and monitor interventions to address identified needs in the areas of quality improvement and accreditation.
• Support PIH-IMB assisted district hospitals in planning and preparing annual accreditation assessments.
• Review accreditation assessment reports from PIH-supported district hospitals and liaise with QI Officers to propose an improvement plan
• Contribute to the documentation of best practices and lessons learned that can contribute to the advancement of delivering high quality health care services
• Assist in the development and review of QI projects tracking tools
• Assist in identifying strategic approaches to support PIH-IMB supported health facilities to comply with accreditation standards
• Assist in training and coaching of QI teams involved in implementation of QI projects
• In collaboration with PIH-IMB supported district hospitals’ QI Officers, prepare, and co-facilitate accreditation related workshops
• Perform other duties as assigned by the supervisor
Skills and Experience
Items indicated with an asterisk (*) are required

• Bachelor’s degree in a health-related field, such as nursing, medicine, public health, or similar field*
• Strong writing skills, including experience drafting proposals and/or reports*
• Prior experience in designing or implementing quality improvement projects via academic or professional training*
• Intermediate skills in using Microsoft package: Excel, Word, PowerPoint*
• Previous working experience in hospital accreditation
• At least one-year professional experience supporting QI teams to implement QI projects in health care settings
• Experience mentoring and/or coaching QI teams
• Experience facilitating workshops, trainings, or similar activities
• Experience in quantitative data analysis using Microsoft Excel and/or a statistical package, such as STATA, SPSS, etc.
• Strong interpersonal and diplomatic skills
• Ability to work independently
• Strong analytical and problem-solving skills
• Team player, results-oriented, and able to engage and work with stakeholders from public health facilities
• Ability to live PIH values: Humanity, Determination, Dignity, Mutual Respect and Trust, Wisdom, Integrity, and Togetherness
• Willingness to travel to and live in rural areas
• Familiarity with the Rwandan health system, demonstrated through prior experience working or volunteering at a hospital or clinic

About the Organization
PIH-IMB envisions thriving communities of healthy, happy, and productive people, where social justice and universal quality health services are available to all. Our mission is to support Rwanda in designing, building, and implementing a world class health system that provides equitable, accessible, and high-quality services to all in need.
PIH Rwanda launched its five-year strategic plan in July 2021. PIH intends to improve quality of care across five clinical areas of focus: maternal, neonatal, child, and adolescent health, oncology, non-communicable diseases, mental health, and surgery. PIH takes a health system strengthening approach to improving quality of care, which includes continuous, data-driven quality improvement interventions.
Role Function: Data Analysis / Statistics, Monitoring and Evaluation / Quality Improvement, Program / Project Management
Issue Area: Health System Strengthening, Primary Health Care