Administrative Jobs at Tek Experts and among other companies

JOB DETAILS:

Operations Manager
We’re in search of an Operations Manager to hold a strategic role in our company, overseeing the distribution of resources throughout Tek Experts. This role is accountable for monitoring and achieving all performance targets and ensuring we strategically meet all SLAs agreed upon with our clients in a global way. You will coach and develop team managers, drive overall employee engagement, and ensure financial targets are achieved while building and maintaining relationships with key client contacts.

A career in tech. Work with the biggest and best names in technology.
We are looking for teammates who want to be part of the tech movement. People who want to progress their career now and gain experience for tomorrow. We celebrate diversity in every way. In fact, it’s the reason we’ve grown so fast. If you like being part of a global team, are passionate about technology and creative problem solving, and want to leave a mark bigger than yourself, we should talk.

Responsibilities
The Critical Situation Management & Escalation Team (CMET) delivers world-class management of critical situations for premier enterprise customers, quickly solving issues that affect business. You’ll earn our customers’ and partners’ trust to positively represent our clients and exceed customer expectations as you coordinate and communicate with them throughout resolution of the issue. This team embraces a growth mindset that encourages you to lean in and learn what matters most to our customers and make decisions that put the customer first.

This role will:
• Ensure that all targets and SLAs are met at a global level.
• Deliver the business plan, aligning customer and Tek Experts strategy while maximizing operational excellence.
• Establish and monitor operational processes to meet or exceed customer expectations and ensure high customer satisfaction.
• Implement process improvements, including change management, to enhance performance for clients or reduce costs for the company.
• Ensure the right balance of resources to maintain service delivery within agree-upon budgets.
• Drive business strategy for your site to maximize operational excellence in accordance with the overall organizational strategy.
• Implement operational processes to successfully manage site activities and seek out cost-effective solutions that improve strategic and tactical operations.
• Coach, mentor and inspire the first line management team to live the Tek Experts values and achieve high employee engagement, to work with people, to structure teams, and to evaluate team performance.
• Lead resource planning processes that grow internal talent and create contingencies for short-term capacity gaps.
• Develop and implement KPIs to measure effectiveness and ensure business goals are met.
• Build managerial capability within the management team and pipeline related to the employee lifecycle.

Qualifications
CMET is a good fit for you if:
• You’re familiar with Microsoft products, programs, and services.
• You have customer service experience and a desire to learn new technical skills.
• You have strong negotiation and problem-solving skills.
• You’re good at developing and maintaining positive working relationships.
• You’re an excellent multi-tasker with great organizational skills.
• You’re proficient in both written and oral English. In this role:
• 5 – 10 years of experience in technical support, software support, IT operations or infrastructure services are required, with at least 3 years of managing teams.
• A bachelor’s or master’s degree in business administration, projects, economics or a related field is preferred.
• Experience in supporting cloud-based technologies is helpful.
• Excellent understanding of technology-based environments and solutions is required.
• Certification in MS Azure, MCSE, CCNP, Linux, and/or in the core team technologies is preferred.
• Strong organizational, planning, leadership, and management skills to motivate and develop employees are required.

JOB DETAILS:
Head of Division, Bboxx New Products
Reports to: Chief Marketing Officer
Location: Kigali, Rwanda (frequent travels across Bboxx East and Western African operations)

Bboxx:
Bboxx is a super platform, transforming lives and unlocking potential by providing access to essential products and services across Africa.
Bboxx has built a fully integrated operating system Bboxx Pulse®, backed by an extensive on-the-ground network to provide goods, services and utilities across Africa. We offer African households, businesses and communities a highly convenient and affordable way to access life-changing solutions, through last mile logistics and data-powered innovative financing methods.
Bboxx is championing the economic development of Africa, accelerating the transition to the digital economy and creating new markets. We are connecting both underserved rural communities and aspiring urban ones with services including clean energy, clean cooking, smartphones, and loans, enabling African consumers to unlock their potential. Bboxx is positively impacting the lives of more than 2.5 million people in 11 markets, directly contributing to 11 of the 17 United Nations Sustainable Development Goals.
Bboxx has over 3,000 staff across Africa and offices in the UK and China.

Role Purpose:

Bboxx is currently in 11 countries, this role will take on centrally the responsibility to create new business lines. You will be responsible for identifying new products and services (some of these include financial services, e-mobility,…) to add on the platform to get to a large platform business within 1-2 years! This is a really exciting role as Bboxx is expanding into urban segments with new products and services. You will have to work closely with innovation leads in each countries but also with the product teams to make this a reality.

About the role:
• Defining the overall vision, strategy, and roadmap to be able to scale the new products
• Help formulate the vision for new ventures and create buy-in at the Executive Committee and in the Country of Operations
• Propose commercial objectives and strategic direction for new product lines
• Manage the consolidate P&L and budget for the new products
• Determining customer demand and market potential
• Understand and represent user needs throughout the product lifecycle
• Monitor the market and analyze competition, acting on product gaps
• Create high-level business cases for new value-added services
• Prioritize product and payment integrations
• Assess potential providers of third-party HW and SW
• Build technology partner and supplier relationships
• Perform user tests and run prototypes (proof of concept)
• Coordinate pilots and support the rollout in Countries of Operations
• Measure impact and evaluate adoption About you:
• 4-8 years work experience in top companies, e.g. top 3 consulting firm (MBB), startups such as Rocket Internet or Jumia, larger blue chips such as Amazon, Google, or TelCos
• Some experience in financial technology, insurance technology, or eMobility is a plus
• Team player expert communicating with a large variety of stakeholders (ops teams, sales teams, product teams,…)
• Very strong analytical skills and prove track record of solve complex problems and creating audacious solutions

Fluency in English, Fluency in French is a plus
At Bboxx, we celebrate our differences, and recognize the strength in the diversity of our people. We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.
We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills. We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee. Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!

JOB DETAILS:
Director of Administration and Finance
Level:3.II
Job description

The main Responsibilities of DAF are :
• Coordinate budget preparation and its execution;
• Supervise the preparation of annual procurement plans;
• Prepare annual periodic cash follow plans
• Prepare periodic fund requests;
• Ensure compliance with public financial rules & procedures in budget execution;
• Monitor and control the progress of budget utilization & give accounts to management;
• Supervise proper receipt and custody of funds;
• Coordinate procurement of goods and services;
• Provide guidelines in the public procurement process , and establish a sound tendering system;
• Coordinate Payments for goods and services in time;
• Check conformity and accuracy of payments requests;
• Ensure that payments are well supported;
• Ensure the existence of strong Internal Controls in fund allocation, budgetary commitments, authorizations and payments;
• Establish and maintain an appropriate Cash Book and General Ledger to Record Revenue and Expenditure operations;
• Supervise preparation of financial reports, monthly, quarterly, annually or any other time they are needed;
• Liaise with the Internal and External Audit and assist them in their respective functions
• Oversee the management of human , material and financial resources of the Institute
• Assess performance of the staff of the unit and coordinate assessment of performance of the Institute
• Coordinate the annual training plan of the institution
• Supervise timely payment of staff salaries

Minimum Qualifications
• Bachelor’s Degree in Accounting with CPA/CPFA/CPFM intermediate level /ACCA Foundation Level (Completion of ACCA Applied Skills papers)
3 Years of relevant experience
• Bachelor’s Degree in Finance with CPA/CPFA/CPFM intermediate level /ACCA Foundation Level (Completion of ACCA Applied Skills papers)
3 Years of relevant experience
• Master’s Degree in Finance with CPA/CPFA/CPFM intermediate level /ACCA Foundation Level (Completion of ACCA Applied Skills papers)
1 Year of relevant experience
• Master’s Degree in Accounting with CPA/CPFA/CPFM intermediate level
1 Year of relevant experience

Competency and Key Technical Skills
• N/A
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• High analytical, coordination, planning and organizational skills

JOB DETAILS:
STI Strategic Partnership Specialist
Level:3.II
Job description

• Expand and maintain NCST’s network of partners and collaborators to advance the institution’s mission
• Prepare partnership proposals and agreements with NCST’s partners in Rwanda and abroad
• Coordinate NCST’s fundraising efforts for research and innovation
• Serve as a point of contact between various partners and the Council as needed
• Facilitate partnership with diaspora in national research activities
• Collaborate with other department staff on assignments of institutional interests.
• Undertake all other duties assigned by the head of department and/or the Executive Secretary

Minimum Qualifications
• Master's Degree in International Relations
3 Years of relevant experience
• Master's Degree in International Development
3 Years of relevant experience
• Master’s Degree in Business Administration
3 Years of relevant experience
• Master's Degree in Sales and Marketing
3 Years of relevant experience
• Master's Degree in Strategic Management
3 Years of relevant experience
• Master's Degree in Technology
3 Years of relevant experience
• Master’s Degree in Mass Communication
3 Years of relevant experience

Competency and Key Technical Skills
• N/A
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Analytical skills
• Problem solving skills
• Decision making skills
• Networking skills
• Leadership skills
• Time management skills
• Performance management skills
• Results oriented
• Digital literacy skills
• Resources management skills
• Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage
• Risk Resource management skills

JOB DETAILS:
Senior Personal Secretary
(1 post) (REF: EAC/HR/2022-23/20)
Grade: G5
Reports to: Executive Secretary
Organ/Institution: East African Science and Technology Commission (EASTECO)
Station: Kigali, Rwanda
Main purpose of the job:
To manage, provide and coordinate office and secretarial services in the Executive Office

Duties and Responsibilities:
• Managing the Executive Office, provide secretarial services and securing of office and information
• Providing administrative support for official travel arrangement, including itinerary arrangement, clearance, tickets and other necessary travel documents.
• Arranging for timely requisition of office supplies and stores
• Facilitating information sharing between various directorates, departments and stakeholders
• Preparing briefing materials for meetings and appointments and taking minutes.
• Receiving, attending to and directing clients and ensure good customer relations
• Managing and updating office diary, arranging for appointments and meetings and following up on deadlines, commitments made and action taken.
• Creating and maintaining appropriate record and filing sub systems for the office
• Transcribing and drafting official correspondences and memoranda
• Performing any other duties as may be assigned from time to time.

Qualifications and Experience:
• Diploma in Secretarial Studies or equivalent. Skills in typing of at least 50wpm, and Shorthand speed of 100 wpm.
• 10 years of experience management a busy office at senior level.

Skills and Competencies:
• Proficiency in secretarial work; computing skills, knowledge of work processing and computer database programmers, administrative skills, basic accounting skills, customer care, public relations, front desk management, ability to take dictations; good command of Business English and Office practices

Eligibility for applications:
• Applicants from all Partner States are eligible to apply for the above position.

Terms and Conditions of Service:
• The above position is tenable for a contract of five (5) years renewable.
• This position is subject to the application of the Quota System.

Fringe Benefits:
• The established posts offer attractive fringe benefits including housing allowance, transport allowance, education allowance, a medical scheme, and insurance cover.

Education Qualifications:
• All candidates applying must have qualifications that are recognized by the relevant national accreditation body in their respective Partner State. This condition is applicable for locally and internationally attained qualifications.
• All professions that require registration with the specific professional bodies will be expected to do so in compliance with the requirements of their respective Partner States.

Relevant Working Experience:
• Internship, training and apprenticeship will not be considered as relevant work experience.

Equal Opportunity:
• The EAC is an equal opportunity employer; therefore, female candidates are particularly encouraged to apply. EAC will only respond to those candidates who strictly meet the set requirements.

JOB DETAILS:
Senior Personal Secretary
(1 post) (REF: EAC/HR/2022-23/21)
Grade: G5
Reports to: Executive Secretary
Organ/Institution: East African Community Health Research Commission (EACHRC)
Station: Bujumbura, Burundi
Main purpose of the job :
To provide effective and efficient management and Secretarial services for the smooth running of the East African Community Health Research Commission (EACHRC).

Duties and Responsibilities:
• Manage the Executive Secretary’s Office and Diary
• Provide secretarial support services to the staff of the East African Community Health Research Commission (EACHRC)
• Receive and distribute incoming correspondence and download and route electronic mail of the East African Community Health Research Commission (EACHRC).
• Type memos, letters, reports and other documents as may be required
• Arrange meetings, take and prepare meeting minutes, draft letters
• Design and develop administrative systems and policies of the Initiative
• Coordinate provision of adequate and equitable allocation of support services (human resource, logistic and administrative support) to the staff of the East African Community Health Research Commission (EACHRC).
• Maintain and update Human Resources records of the Commission.
• Supervise the provision of administrative services and logistical support to staff i.e. vehicles and office consumables and welfare
• Facilitate maintenance of vehicles, office equipment, plant and installations
• Facilitate timely procurement and delivery of goods, services and works
• Perform any other duties as may be assigned from time to time by the Executive Management and Administration of the East African Community Health Research Commission (EACHRC). Qualifications and Experience:
• Diploma in Secretarial Studies or equivalent. Skills in typing of at least 50wpm, and Shorthand speed of 100 wpm.
• 10 years of experience management a busy office at senior level.

Skills and Competencies:
Proficiency in secretarial work; computing skills, knowledge of work processing and computer database programmers, administrative skills, basic accounting skills, customer care, public relations, front desk management, ability to take dictations; good command of Business English and Office practices

Eligibility for applications:
• Applicants from all Partner States are eligible to apply for the above position.

Terms and Conditions of Service:
• The above position is tenable for a contract of five (5) years renewable.
• This position is subject to the application of the Quota System.

Fringe Benefits:
• The established posts offer attractive fringe benefits including housing allowance, transport allowance, education allowance, a medical scheme, and insurance cover.

Education Qualifications:
• All candidates applying must have qualifications that are recognized by the relevant national accreditation body in their respective Partner State. This condition is applicable for locally and internationally attained qualifications.
• All professions that require registration with the specific professional bodies will be expected to do so in compliance with the requirements of their respective Partner States.

Relevant Working Experience:
• Internship, training and apprenticeship will not be considered as relevant work experience.

Equal Opportunity:
• The EAC is an equal opportunity employer; therefore, female candidates are particularly encouraged to apply. EAC will only respond to those candidates who strictly meet the set requirements

JOB DETAILS:
Senior Personal Secretary To The Speaker Of East African Legislative Assembly
(1 post) (REF: EAC/HR/2022-23/21)
Grade: G5
Department: Office of the Clerk
Responsible to: Speaker
Main purpose of the job:
To manage the office of the Speaker and on the basis thereof, provide effective and efficient secretarial and office management services.

Duties and Responsibilities:
• Provide secretarial and administrative assistance to the Speaker.
• Receive, refer and direct visitors appropriately.
• Maintain office diary and draft responses to some correspondences as agreed with Speaker.
• Maintain an effective work relationship with internal workers/employees, professionals and the general public.
• Maintain an up to date diary.
• Arrange appointments and meetings as appropriate.
• Create and maintain appropriate records and filing sub-system.
• In liaison with the Registry, handle incoming and outgoing correspondence.
• Arrange for Agendas and programmes for meetings
• Take and transcribe dictation.
• Draft correspondence, memoranda etc.
• Promote a positive corporate culture and image of the EAC. Qualifications and Experience:
• Diploma in Secretarial Studies or equivalent. Skills in typing of at least 50wpm, and Shorthand speed of 100 wpm.
• 10 years of experience management a busy office at senior level.

Skills and Competencies:
Proficiency in secretarial work; computing skills, knowledge of work processing and computer database programmers, administrative skills, basic accounting skills, customer care, public relations, front desk management, ability to take dictations; good command of Business English and Office practices

Eligibility for applications:
• Only Applicants from the Republic of Rwanda, Burundi, Democratic Republic of Congo and South Sudan are eligible to apply for the above position.

Terms and Conditions of Service:
• The above position is tenable for a contract of five (5) years renewable.
• This position is subject to the application of the Quota System.

Fringe Benefits:
• The established posts offer attractive fringe benefits including housing allowance, transport allowance, education allowance, a medical scheme, and insurance cover.

Education Qualifications:
• All candidates applying must have qualifications that are recognized by the relevant national accreditation body in their respective Partner State. This condition is applicable for locally and internationally attained qualifications.
• All professions that require registration with the specific professional bodies will be expected to do so in compliance with the requirements of their respective Partner States.

Relevant Working Experience:
• Internship, training and apprenticeship will not be considered as relevant work experience.

Equal Opportunity:
• The EAC is an equal opportunity employer; therefore, female candidates are particularly encouraged to apply. EAC will only respond to those candidates who strictly meet the set requirements.

JOB DETAILS:
Principal Resource Mobilisation Officer
(1 post) (REF: EAC/HR/2022-23/10)

Organ : EAC Secretariat
Grade : P3
Department : Office of the Secretary General
Division : Resource Mobilization
Reports to : Secretary General
Duty Station: Arusha, Tanzania
Main Purpose of the Job:
To efficiently and effectively manage the process of resource mobilization for
the Community.

Duties and Responsibilities:
• Coordinate efforts of all sectors for resource mobilization
• Develop strategies and plans for mobilizing national and international financial resources for the programmes of the Community;
• Assist in preparing project proposals for funding;
• Act as focal point for all fund-raising efforts of the organs of the Community;
• Ensure timely financial reports are prepared and submitted to Development Partners and other stakeholders;
• Establish a databank of potential funding partners and follow upon submitted proposals with relevant Development Partners;
• Coordinate exchange of relevant information and harmonizing process of fund-raising efforts of stakeholders;
• Evaluate and prepare consolidated Annual Reports on implementation of projects and programmes using development partners’ funds;
• Prepare periodic progress reports on resource utilization against plans of Directorates and Departments; and
• Promote a positive corporate culture and image of the EAC. Qualifications and Experience:
• Masters Degree in Economics, Business Administration, Business Management or an equivalent degree from a recognized University/Institution.
• Minimum of 10 years relevant experience with five (5) years of which should be at Senior level with specific emphasis on resource mobilization and donor funding procedures.

Skills and Competencies:
• Analytical skills, negotiation skills, networking skills, management skills, project planning and development skills, tactful, computer skills, research skills, report writing skills, mobilization skills and coordination skills.

Eligibility for applications:
Applicants from all EAC Partner States are eligible to apply for the above position

Terms and Conditions of Service :
• The above position is tenable for a contract of five (5) years renewable once.
• This position is subject to the application of the Quota System.

Fringe Benefits:
The established posts offer attractive fringe benefits including housing allowance, transport allowance, education allowance, a medical scheme, and insurance cover.

Education Qualifications:
• All candidates applying must have qualifications that are recognized by the relevant national accreditation body in their respective Partner State. This condition is applicable for locally and internationally attained qualifications.
• All professions that require registration with the specific professional bodies will be expected to do so in compliance with the requirements of their respective Partner States.

Relevant Working Experience:
Internship, training and apprenticeship will not be considered as relevant work experience.

Equal Opportunity:
The EAC is an equal opportunity employer; therefore, female candidates are particularly encouraged to apply. EAC will only respond to those candidates who strictly meet the set requirements.">