Deadline of this Job: 11 October 2022
Development of Rwanda Public Health Law
Vacancy Announcement - Consultant
WHO Rwanda in Collaboration with Ministry of Health (MOH) is inviting applicants from suitable qualified Rwandan Nationals to fill the following Consultancy:
Title: Development Of Rwanda Public Health Law
Grade: NOC
Duty Station: Kigali
Date issue: 28/09/2022
Deadline: 05/10/2022
Introduction:
Since the beginning of the 21st century, the Rwanda Ministry of Health and its affiliated agencies and institutions that are protective and promotive to health systems have been facing challenges such as communicable and Non-Communicable Diseases (NCD), toxic surroundings, increasing populations which lead to emerging infectious diseases. The global and cultural circumstances of the country health systems are also undergoing fast and intense changes. At the same time, people, products and nation’s demographics are shifting in ways that challenge public and private resources.
Internationally, health is also a fundamental human right recognized in the Constitution of the World Health Organization (WHO). Health law envisioned to provide an enabling environment in which the promotion of health goes hand in hand with the general principles of equality, justice and the protection of individual rights. Over the years, the status of the healthiness law has grown, both at national and international levels.
What is a public health Law?
Lawrence O. Gostin, defines public health law as the power and duty of the state to assure the conditions for people to be healthy and the limitations on the state's power to constrain autonomy, privacy, liberty, and proprietary interests of individuals and businesses. It is also a statute, ordinance or code that prescribes sanitary standards and regulations for the purpose of preserving and promoting community's health.
It suggests five essential characteristics of public health law:
1. Government's responsibility to defend against health risks and promote the public's health.
2. The population-based perspective of public health, emphasizing prevention.
3. Public health contemplates the relationship between the state and the population (or between the state and individuals who place themselves or the community at risk).
4. The mission, core functions, and services of the public health system is to deal with the provision of population-based services grounded on the scientific methodologies of public health (e.g., biostatistics and epidemiology)
5. Public Health Law possesses the rule to compel people for the protection of the community as appropriate and within the framework of the international legal standards for protection of human rights
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Rationale.
Public health law provides Government officials and other stakeholders with a legal mandate and protocol to detect and respond to public health threats. Therefore, responding to pandemics without any system of rules or legal frameworks, results into:
1. An ineffective public health response
2. Loss of public trust
3. Damage to individual rights and freedoms
The recognition of the protection and preservation of the public health from long ago has been one of the necessary duties and the primary functions of the Government. Stewardship in health systems in Rwanda is the responsibilities of the Ministry of Health and its affiliated agencies, whose principal obligation is to promote and protect the health of the population.
There remain substantial challenges relating to care for an ageing population and early disease. Moreover, while cardiovascular disease, cancer and injuries are not yet controlled significantly, new lifestyle diseases such as obesity and HIV/AIDS are also a threat. In response to these challenges, there need to be improvements in health systems with precise emphasis on effectiveness, efficiency and equitable interventions on prevention, treatment and care of common ailments.
Therefore, Ministry of health intends to establish public health law which is an essential tool that will assist the Government of Rwanda in protecting its populations from health emergencies and other public health threats. This law intends to equip public health officers (healthcare providers) at different levels with the necessary powers to control diseases based on current disease classification schemes that address contemporary health problems.
Expected benefits.
Increased effectiveness and efficiency in implementation of health interventions
Statutes, regulations, and litigation are pivotal tools for creating the conditions for people to lead healthier and safer lives. Law can educate, create incentives, or deter; mandate safer product design and use of property; and alter the informational, physical, or economic environment.
Public health law envisages the duties of individual, people and organizations. Moreover, the responsibilities of the governments to provide healthy society, regulations specify the manner in which public health officials exercise their authorities and define the jurisdiction of the officers. It also creates the social conditions in which people can be healthy and establishes the norms for healthy behavior. The legislature, administrative agencies and courts serve as channels for social debates on public health issues that are important within the legal language of rights, duties and justice.
Improved health outcomes:
Public health Law is a significant tool for improving the health of populations, through legislative and administrative actions taken at the national, sub-national and international levels.
Scope of work:
In the framework of improving public health of Rwandan population through proper management of public health emergencies and other public health threats, The Ministry of Health in partnership with the WHO is seeking to hire a local Rwandan consultant who will support the Ministry of Health to develop public health law and all its Ministerial orders that will identified by the law.
The consultant is expected to support the whole process by participating in all meetings and workshops to gather ideas until all documents are ready to be submitted to cabinet for approval
Expected Deliverables.
Therefore, key deliverables must include conduct legal mapping and assessment on the existing legal instruments
1. Draft public health law
2. Draft all ministerial orders/instructions that will be identified by the law
3. Conduct legal consultations
4. Translate all documents in three languages (English, French and Kinyarwanda)
5. Formatting all documents
6. Participate in all workshops and consultative meetings with various stakeholders that will be organized purposely to gather contents and incorporate all input provided
7. Produce drafts ready to be submitted to Cabinet for approval
Qualifications and experience
1. Medical or nursing background with academic qualification at master’s degree level in relevant field of Public Health or Infectious diseases or Epidemiology or Medicine and other relevant discipline
2. First degree in law with master’s degree in public health or epidemiology
3. Familiar with public health emergency response and/or other public health threats
4. Hands-on experience in drafting laws or policies
5. Good record/terms with local stakeholders (MOH, other Government institutions,
6. Partners, hospital directors, medical professional societies/ councils, insurance providers, civil society organization, religious leaders).
7. Good working knowledge of English, French and Kinyarwanda.
8. Previous experience in conducting similar assignments in Rwanda
Duration of the exercise:
60 working days
Submission Procedure
Interested candidates shall submit their CVs in one PDF file by email to
No physical documents will be accepted.
Selection and contract signing
After analysis of CVs, WHO Rwanda will notify the selected candidate in writing and call for discussion followed by contract signing if fully agree. The work is expected to start immediately after contract signing.
Done at Kigali, 28th Sept 2022
Signed By:
Dr Brian CHIROMBO
WHO Representative
Deadline of this Job: 05 October 2022
Expression of Interest (EOI)Consultancy Services for the installation and Deployment of a smart sensor Platform for The Kigali Special Economic Zone
Cosoft: 83421401
Background
The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Great Lakes Region and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the sectors of Decentralization and Good Governance, Economic Development and Employment Promotion, Energy and ICT (Information and Communications Technology), Natural Resources, Peace and Security and Sexual and gender-based violence (SGBV).
Context
The Kigali Special Economic Zone (KSEZ) was set up to facilitate FDI, job creation and economic diversification in Rwanda. KSEZ was born out of SEZ policy of 2008. The development and management of KSEZ is directly under the mandate of three key stakeholders, namely:
MINICOM: The Ministry of trade and industry oversees KSEZ operations through supervision as one of the projects under its supervision.
RDB: Rwanda Development Board (RDB) is the regulator of the Special Economic Zone
PEZ: Prime economic zones ltd promotes, develops, and operates the Kigali special economic zone
Whereas KSEZ was set up to drive industrial growth through export promotion, job creation, manufacturing, and innovation, the IP has faced several challenges which have hindered its growth. These challenges include:
Inefficient and ineffective utilization of industrial park resources (such as parking and handling visitors)
Poor communication between park management and tenants
Navigation within the park for both visitors and tenants
Poor business linkages between KSEZ and the wider business community
The inability for real-time incident management
Inefficient factories monitoring (health and safety environment)
Limited access to information on employment and employability within KSEZ
It is in this regard that GIZ and the PEZ, are looking for a competent Consulting Firm with knowledge of IoT and sensor integrated and embedded systems to build test and deploy a smart cities sensor project in the Kigali Special Economic Zone.
Specific Context:
GIZ in collaboration with PEZ seeks to develop a sensor smart cities platform, for the KSEZ to improve cluster performance for competitiveness, innovation, productivity, and the creation of employment and efficiency of the user experience in the KSEZ. The platform shall enable users to share different information tied to goods, and services and easily and efficiently connect with the KSEZ Ecosystem.
Rationale/Objective
The Sensor platform specifically seeks to strengthen the corporate ecosystem within the KSEZ through:
Improving management of entrances and exits into the zone by logging and tracking check-ins and checkouts at all levels of the park.
Some sensors can be dedicated to aspects of climate change and circularity for insurance of air quality measurements, water quality, and consumption and waste management pollution levels.
Accountability of the park management with usable logged data.
The Sensor Platform shall be layered but not limited to the following proposed components/processes:
Management of entry and exit points for logs (cars, tracks, packages and people among others)
Tenant safety (fire, electricity, water, etc for both emergency and consumption logging)
Utility measurements (water, electricity outage, etc)
PEZ/KESZ, analytics dashboard AIDC sensors and scanners monitoring
Tasks to be performed by the contractor
GIZ is therefore looking for a competent Consulting Firm with knowledge of IoT and sensor integrated and embedded systems to build test and deploy a smart cities sensor project in the KSEZ.
Specific tasks to be performed include:
A collection of expounded diagrams of all the subcomponents under each component of the proposed sensor platform. For example, under check-in checkout - specify the subcomponents, Under, water and air quality management – specify the subcomponents, and so on for all components.
Provision of a revised list of channels to access the Sensor platform for the various business processes with their required mode of operation.
In partnership with GIZ team design iterations for the proposed build of all the components of the Sensor platform and their roll-out. The system will be designed with an agile approach with components deployed in iterations, all functionalities do not have to be operational for the system to be ready for deployment, therefore iterations must be designed for vertical integration.
Produce a revised system architecture with specific component detail and processes, like data management, flows, disaster and risk recovery, encryption modules, etc.
Design, build, test, iterate, improve, and deploy the Sensor platform with all components working seamlessly
Conduct a risk assessment of each Sensor platform and document a mitigation strategy for all identified risks for business continuity.
Ensure data protection and data security as well as privacy based on Rwandan data protection standards of the entire Sensor platform
Design APIs and integrate the entire Sensor platform to external interfaces of for example telecom service providers.
Work package1: Review business processes and design iterations
Propose a list of all business processes related to the Sensor platform. These must be shared as part of the Bid (Functional and non-functional requirements and sensors)
The Consulting Firm will work with GIZ and PEZ to review iterations for a seamless rollout of the system.
Work package 2: Build, Test and Deploy System
Build, test, and deployment of the Sensor platform. The Consulting Firm should design and follow a series of iterations (designed in work package 1) to build the system and follow the iterations in an agile manner that is guided by the product owner from GIZ. All functionalities do not have to be operational for the system to be deployed, therefore iterations must be designed and deployed incrementally.
Work package 3: Integrations
The consulting team must consolidate all source code and user knowledge about the Sensor platform to connect with additional systems for the management of the park.
Ensure and prepare the Sensor platform to connect with telecom service providers.
Ensure the overall data protection and privacy is implemented with grade encryption and data is segregated based on user base cases and team requirement standards.
Work package 4: Training and Capacity building
Training and capacity building of the GIZ and PEZ teams on the use of the systems
Documentation of all modules of the Sensor platform
Risk, disaster, and recovery measures as well as a business continuity plan for the Sensor platform.
Detailed definition of the target group and their needs for training
Define formats of the training/ of the training sessions
The curriculum includes the training objectives and content that will be used during the training.
Design of training materials and exercises to facilitate knowledge transfer
Timeline of the training.
Expected Deliverables
The following deliverables shall be delivered to the Client:
Deliverable1: Inception report detailing the Consulting Firm/Consultants' understanding of the assignment and the methodology to be employed to complete the assignment; roadmap with specific, clear, and detailed milestones with their respective implementation, and deployment timelines to ensure timely system delivery.
Deliverable 2: Produce the detailed system architecture, module and system integration architecture, system hierarchy/level diagram, system & user manuals, and system entity relationship diagram of the newly developed system or any other system-related documentation
Deliverable 3: Deploy the newly developed system to two (2) separate environments (development and production environment), and locations (applications and database servers). Consulting Firm will produce and deliver detailed documentation of the new server deployment and configuration.
Deliverable 4: migrate, import any existing data to the newly developed Sensor Platform, and whenever required perform cleaning, and staging for data consistency and harmonization.
Deliverable 5: Integrate with the existing infrastructure ensure smooth system components communication, integration, and flow of data
Deliverable 6: Assist and participate in status assessment of the existing infrastructure base available at PEZ ready to be connected to the Sensor platform and ensure smooth system components communication, integration, the flow of data
Deliverable 7: Hand over shall include but is not limited to system source code, repositories, packages, libraries, development and production environment, system credentials, and/or any other system-related artefact, dependencies
Deliverable 8: Elaborate and implement a knowledge transfer plan and roadmap with specific training milestones, outcomes, and timeline to strengthen and increase the capabilities of the staff’s dedicated technical support team.
Deliverable 9: Overseeing full operationalization and increased usability by users and proposing corrective or preventive measures and strategies accordingly to mitigate any future risks.
Deliverable 10: Ensure and strive for 100% of support request tickets are closed with successful and timely support as per SLA conditions as well as per the critical level of the request.
Deliverable 11: Ensure that required reports are timely submitted and adjust accordingly as per respective feedback received from all different involved stakeholders.
Deliverable 12: Conduct training and knowledge transfer for PEZ staff on all the modules.
Deliverable 13: Produce a final sign-off detailed report at the completion of the assignment that includes all achieved milestones, challenges faced, mitigation strategies used and recommendations that can guide future similar assignments.
Organization and Supervision Arrangements
The Consulting Firm/Consultants will work daily with GIZ and PEZ Technical Team.
Reporting Requirements
The Consulting Firm/Consultant is required to report directly to GIZ and PEZ.
The following reports shall be submitted in English:
Inception Report
This report shall be given two (2) weeks after the commencement of the assignment detailing but not limited to the approach and methodology, proposed work plan for undertaking the assignment, and implementation timeline scheduling of the assignment. It should be submitted in three (2) copies to the assigned Project Manager.
The Phases Completion Reports
This report shall constitute a summary of the accomplished work for each phase and shall reveal in detail the achieved milestone and the work plan for the coming phase. The report shall also identify the problems encountered during the implementation of previous phases and the suggested measures and needed help from the Client to facilitate the next phase of work. This report should be submitted after each phase.
Training Report
The Training Report will contain all the details about the training conducted to the designated technical team with specific topic done under the Consulting Firm/Consultants Supervision. The report will also contain all the related materials, diagrams and manuals used in the training and for future reference.
The Draft Final Report
This report will elaborate all activities undertaken during assignment execution including all project documentation. This will include all the system and software development documentation and manuals.
The Final Report
The final report shall incorporate comments/ feedback from PEZ and GIZ on the draft report.
Milestones:
The contractor is requested to provide an implementation plan for the project incl. the following milestones: Integrations of the Sensor Platform and service level support.
Milestone
Deadline
Estimated expert days to achieve MS
Review the Business processes from Bid
10
Design, plan and Align on the iterations for Teams for the system inter-operability and final architecture
10
Work breakdown structure into sprints not exceeding 4 months
25
Development Phase (in iterations)
115
Testing Phase
20
Deployment
20
Integration
20
Training and Capacity building
20
Service level support
20
Total
260
Duration of the assignment
Period of assignment: From as soon as possible until 30/03/2023.
Concept
In the bid, the bidder is required to show how the objectives defined in Sections 3.1 to 3.3 are to be achieved, if applicable under consideration of further specific method-related requirements (technical-methodological concept). In addition, the bidder must describe the project management system for service provision for this development, it is preferable that in the technical offer the bidder stipulates the number of sprints required for the development, testing, and deployment. This should also include a contingency concept if the development work has to be transferred into a virtual format due to any Corona Pandemic.
Technical-methodological concept
Strategy: The bidder is required to consider the tasks to be performed with reference to the objectives of the services put out to tender (see Sections 2 to 2.3). Following this, the bidder presents and justifies the strategy with which it intends to provide the services for which it is responsible.
The bidder is required to present the actors relevant to the services for which it is responsible and describe the cooperation with them. Experts in the field of Software development and system integration for the Sensors Platform.
The bidder is required to present and explain its approach to steering the measures with the project partners PEZ and GIZ
The bidder is required to describe the key processes for the services for which it is responsible and create a schedule (project plan) that describes how the services according to Sections 2 to 2.3 are to be provided. In particular, the bidder is required to describe the necessary work steps and, if applicable, take account of the milestones and contributions of other actors in accordance with Section 2.
The bidder is required to draw up a personnel assignment plan with explanatory notes that lists all the experts proposed in the bid; the plan includes information on assignment dates (duration and expert days) and locations of the individual members of the team complete with the allocation of work steps as set out in the schedule.
Personnel concept
The bidder is required to provide personnel who are suited to filling the positions described, based on their CVs, the range of tasks involved, and the required qualifications.
The below-specified qualifications represent the requirements to reach the maximum number of points.
Team Leader – Project Lead
Tasks of the team leader
Overall responsibility for the advisory packages of the contractor (quality and deadlines) of this project.
Ensure timely and quality delivery of key deliverables of work packages.
Coordinating and ensuring communication with GIZ, partners, and others involved in the project
Personnel management, identifying the need for short-term assignments within the available budget, as well as planning and steering assignments and supporting local and international short-term experts
Regular reporting in accordance with deadlines
Qualifications of the team leader
Education/training (2.1.1): Master’s Degree university degree in IT, Computer Science/Information Technology, or related field
Language (2.1.2): Level C1 English is mandatory
General professional experience (2.1.3): 5 years of professional experience implementing IT projects, managing teams, and delivering IT projects.
Specific professional experience (2.1.4): 5 years’ experience in.
Implementing a country-level government project for performance measurements.
3 years’ experience in project methodologies, software architecture, governance, enterprise documentation, infrastructure migration, development team evolution, and IT support.
3 years’ experience KPI designing, data modelling, determining dimensions
Leadership/management experience (2.1.5): 5 years of hands-on experience in implementing IT projects, managing teams, and delivering IT projects on schedule.
Expert 1: Technical Architect
Tasks of expert 1: Technical Architect
Revise the business process alongside the project lead and the team developing the system
Produce an overall system architectural plan for development
Align with the project lead to follow the sprints and ensure development is on time
Ensure that the development process fits within the scope of the architecture and the developed system meets the required standards and quality
Qualifications of Technical Architect
Education/training (2.2.1): Master’s Degree university degree in IT, Computer Science/Information Technology, or related field
Language (2.2.2): Level C1 English Level C1 English is mandatory
General professional experience (2.2.3): 5 years’ Proven experience in system architecture and/or developing high quality, robust Enterprise Applications involving complete SDLC.
Specific professional experience (2.2.4): 5 years’ experience in
3 years’ experience working knowledge of web services (For example JSP, JavaScript, XML, ASP, PHP, UNIX, Linux, Red hat Linux, JSON)
3 years’ experience working on Open-source technologies skills (For example PostgreSQL, MySQL, Spring, Hibernate, JSP, JSF).
Expert 2: Software Development Lead
Tasks of expert 2: Software Development Lead
Revise the business process alongside the project lead and the development team.
Lead the component development process for the source code of the rule’s engine.
Ensure that all components operate as one system, and all integrations are interconnected and communicate in sync
Ensure the development of all components and their interfaces.
Lead the process of testing all systems and components for code quality and debugging.
Ensure that all the development follows international software development quality standards
Lead the creation of APIs and integrations of all systems to external systems.
Ensure proper documentation of all source code and development processes and system user manuals.
Qualifications of Software Development lead
Education/training (2.3.1): Master’s Degree university degree in IT, Computer Science/Information Technology, or related field
Language (2.3.2): Level C1 English Level C1 English is mandatory
General professional experience (2.3.3): 5 years’ Proven experience in architecting and/or developing high-quality, robust Enterprise Applications involving complete SDLC.
Specific professional experience (2.3.4): 5 years’ experience in
mobile application development on both Android and IOS
3 years’ experience in development with Active Server Pages, (For example Angular JS, Java Script J2EE, Servlets, Struts, Spring, and Hibernate familiar with Maven and MyBatis Framework)
3 years’ experience working knowledge of JSP, JavaScript, Web services, XML, ASP, PHP, Linux, Red hat Linux, JSON
Expert 3: IoT and embedded systems engineer
Tasks of expert 3: embedded systems engineer
Revise the business process alongside the project lead and the development team.
Lead the component development process for the source code of the rule’s engine.
Ensure that all components operate as one system, and all integrations are interconnected and communicate in sync
Ensure the development of all components and their interfaces.
Lead the process of testing all systems and components for code quality and debugging.
Ensure that all the development follows international software development quality standards
Lead the creation of APIs and integrations of all systems to external systems.
Ensure proper documentation of all source code and development processes and system user manuals.
Qualifications of Software Development lead
Education/training (2.3.1): Master’s Degree university degree in IT, Computer Science/Information Technology, or related field
Language (2.3.2): Level C1 English Level C1 English is mandatory
General professional experience (2.3.3): 5 years’ Proven experience in architecting and/or developing high quality, robust Enterprise Applications involving complete SDLC.
Specific professional experience (2.3.4): 5 years’ experience in
mobile application development on both Android and IOS
3 years’ experience in development with Active Server Pages, (For example Angular JS, Java Script J2EE, Servlets, Struts, Spring and Hibernate familiar with Maven and MyBatis Framework)
3 years’ experience working knowledge of JSP, JavaScript, Web services, XML, ASP, PHP, Linux, Red hat Linux, JSON
Expert 4: Senior UI/UX designer/specialist
Tasks of expert 4: Senior UI/UX designer/specialist
Revise the business process alongside the project lead and the development team.
Create user journeys of all the interfaces of the Sensors Platform modules/components
Design mock-up interfaces, dashboards, buttons, etc. of the Sensors Platform.
Design all dashboards and user interfaces, buttons, menus etc. of the Sensors Platform.
Coordinate with the development team to ensure user-friendliness of the entire Sensors platform.
Qualifications of Senior UI/UX designer/specialist
Education/Training (2.5.1): Bachelor's Degree in Graphic/web design, visual design, human-centered design (HCD), or similar fields or equivalent education/experience.
Language (2.5.2): Level C1 English Level C1 English is mandatory
Professional experience (2.5.3): 5 years of proven work experience as a UI/UX Designer, Product Designer, or similar role
A 3-year portfolio of professional design projects that includes work with web/mobile applications.
3 years’ experience creating storyboards, wireframes, High fidelity mock-ups, UX flows, and prototypes.
The bidder must provide a clear overview of all proposed short-term experts and their individual qualifications.
Costing requirements
Assignment of personnel
Team leader: Assignment for 60 expert days
Expert 1: Assignment for 50 expert days
Expert 2: Assignment for 50 expert days
Expert 3: Assignment for 50 expert days
Expert 4: Assignment for 50 expert days
Total number of expert days: 260
Travel
N/A.
Workshops, training
The contractor will facilitate the organization of the different workshops/studies described, but the expenditures related to those activities will be fully covered by the DSSD program only within the duration of this assignment.
Other costs
Provision of cloud infrastructure/services for training (where required)
Inputs of GIZ or other actors
GIZ DSSD is expected to make the following available:
DSSD will provide the venue as well as catering during the induction phase of the knowledge transfer for the adoption of the sensor platform (if physical event)
DSSD will provide learning equipment such as chairs, tables, projectors, and whiteboards, as well as a reliable internet connection.
GIZ will handle catering for all training sessions of PEZ staff conducted at the Digital Transformation Center.
Requirements on the format of the bid
The structure of the bid must correspond to the structure of the ToRs. In particular, the detailed structure of the concept (Section 3) is to be organized in accordance with the positively weighted criteria in the assessment grid (not with zero). It must be legible (font size 11 or larger) and clearly formulated. The bid is drawn up in English (language).
The CVs of the personnel proposed in accordance with Chapter 7 of the ToRs must be submitted using the format specified in the terms and conditions for application. The CVs shall not exceed 8 pages. The CVs must clearly show the position and job the proposed person held in the reference project and for how long. The CVs should also be submitted in English (language). If one of the maximum page lengths is exceeded, the content appearing after the cut-off point will not be included in the assessment. Please ensure that CVS is accompanied by copies of qualification certificates (Do not provide originals).
Please calculate your price bid based exactly on the costing requirements. In the contract, the contractor has no claim to fully exhaust the days/travel/workshops/ budgets. The number of days/travel/workshops and the budget amount shall be agreed in the contract as ‘up to’ amounts. The specifications for pricing are defined in the price schedule.
Submission of offer
The Expression of Interest should contain the following:
Technical Proposal:
Technical proposal with a brief description of why you would be considered as the most suitable for the assignment, relevant expertise, and a detailed, clear methodology, on how will be your approach to complete the assignment
CVs of the experts proposed in accordance with the terms of reference.
Company registration certificate (RDB)
VAT registration certificate
Latest tax clearance certificate
Proof of successful completion of related assignments.
Financial Proposal: indicates the all-inclusive total contract price, supported by a breakdown of all costs. The costs must be in RWF and VAT excluded.
Please submit electronically your EoI (technical & Financial offer) in 2 separated emails and should be in PDF files to this email:This email address is being protected from spambots. You need JavaScript enabled to view it. until latest 13th October 2022
Please you must write on each email subject this sentence: 83421401 -Technical/financial offer, without this sentence, your offer may not be considered.
Hard copies are not allowed this time
GIZ reserves all rights
List of abbreviations
KSEZ Kigali Special Economic Zone
GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit
BMZ German Federal Ministry for Economic Cooperation and Development
PEZ Prime Economic Zone
RDB Rwanda Development Board
ToR Terms of Reference
IPs’ Industrial Parks
BPMN Business Process Model and Notation
FDI Foreign Direct Investment
SEZ Special Economic Zone
MINICOM Ministry of Trade and Industry
IoT Internet of Things
API Application Programming Interface
Expression of Interest (EOI)Consultancy Services for the installation and Deployment of a smart sensor Platform for The Kigali Special Economic Zone
Cosoft: 83421401
Background
The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Great Lakes Region and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the sectors of Decentralization and Good Governance, Economic Development and Employment Promotion, Energy and ICT (Information and Communications Technology), Natural Resources, Peace and Security and Sexual and gender-based violence (SGBV).
Context
The Kigali Special Economic Zone (KSEZ) was set up to facilitate FDI, job creation and economic diversification in Rwanda. KSEZ was born out of SEZ policy of 2008. The development and management of KSEZ is directly under the mandate of three key stakeholders, namely:
MINICOM: The Ministry of trade and industry oversees KSEZ operations through supervision as one of the projects under its supervision.
RDB: Rwanda Development Board (RDB) is the regulator of the Special Economic Zone
PEZ: Prime economic zones ltd promotes, develops, and operates the Kigali special economic zone
Whereas KSEZ was set up to drive industrial growth through export promotion, job creation, manufacturing, and innovation, the IP has faced several challenges which have hindered its growth. These challenges include:
Inefficient and ineffective utilization of industrial park resources (such as parking and handling visitors)
Poor communication between park management and tenants
Navigation within the park for both visitors and tenants
Poor business linkages between KSEZ and the wider business community
The inability for real-time incident management
Inefficient factories monitoring (health and safety environment)
Limited access to information on employment and employability within KSEZ
It is in this regard that GIZ and the PEZ, are looking for a competent Consulting Firm with knowledge of IoT and sensor integrated and embedded systems to build test and deploy a smart cities sensor project in the Kigali Special Economic Zone.
Specific Context:
GIZ in collaboration with PEZ seeks to develop a sensor smart cities platform, for the KSEZ to improve cluster performance for competitiveness, innovation, productivity, and the creation of employment and efficiency of the user experience in the KSEZ. The platform shall enable users to share different information tied to goods, and services and easily and efficiently connect with the KSEZ Ecosystem.
Rationale/Objective
The Sensor platform specifically seeks to strengthen the corporate ecosystem within the KSEZ through:
Improving management of entrances and exits into the zone by logging and tracking check-ins and checkouts at all levels of the park.
Some sensors can be dedicated to aspects of climate change and circularity for insurance of air quality measurements, water quality, and consumption and waste management pollution levels.
Accountability of the park management with usable logged data.
The Sensor Platform shall be layered but not limited to the following proposed components/processes:
Management of entry and exit points for logs (cars, tracks, packages and people among others)
Tenant safety (fire, electricity, water, etc for both emergency and consumption logging)
Utility measurements (water, electricity outage, etc)
PEZ/KESZ, analytics dashboard AIDC sensors and scanners monitoring
Tasks to be performed by the contractor
GIZ is therefore looking for a competent Consulting Firm with knowledge of IoT and sensor integrated and embedded systems to build test and deploy a smart cities sensor project in the KSEZ.
Specific tasks to be performed include:
A collection of expounded diagrams of all the subcomponents under each component of the proposed sensor platform. For example, under check-in checkout - specify the subcomponents, Under, water and air quality management – specify the subcomponents, and so on for all components.
Provision of a revised list of channels to access the Sensor platform for the various business processes with their required mode of operation.
In partnership with GIZ team design iterations for the proposed build of all the components of the Sensor platform and their roll-out. The system will be designed with an agile approach with components deployed in iterations, all functionalities do not have to be operational for the system to be ready for deployment, therefore iterations must be designed for vertical integration.
Produce a revised system architecture with specific component detail and processes, like data management, flows, disaster and risk recovery, encryption modules, etc.
Design, build, test, iterate, improve, and deploy the Sensor platform with all components working seamlessly
Conduct a risk assessment of each Sensor platform and document a mitigation strategy for all identified risks for business continuity.
Ensure data protection and data security as well as privacy based on Rwandan data protection standards of the entire Sensor platform
Design APIs and integrate the entire Sensor platform to external interfaces of for example telecom service providers.
Work package1: Review business processes and design iterations
Propose a list of all business processes related to the Sensor platform. These must be shared as part of the Bid (Functional and non-functional requirements and sensors)
The Consulting Firm will work with GIZ and PEZ to review iterations for a seamless rollout of the system.
Work package 2: Build, Test and Deploy System
Build, test, and deployment of the Sensor platform. The Consulting Firm should design and follow a series of iterations (designed in work package 1) to build the system and follow the iterations in an agile manner that is guided by the product owner from GIZ. All functionalities do not have to be operational for the system to be deployed, therefore iterations must be designed and deployed incrementally.
Work package 3: Integrations
The consulting team must consolidate all source code and user knowledge about the Sensor platform to connect with additional systems for the management of the park.
Ensure and prepare the Sensor platform to connect with telecom service providers.
Ensure the overall data protection and privacy is implemented with grade encryption and data is segregated based on user base cases and team requirement standards.
Work package 4: Training and Capacity building
Training and capacity building of the GIZ and PEZ teams on the use of the systems
Documentation of all modules of the Sensor platform
Risk, disaster, and recovery measures as well as a business continuity plan for the Sensor platform.
Detailed definition of the target group and their needs for training
Define formats of the training/ of the training sessions
The curriculum includes the training objectives and content that will be used during the training.
Design of training materials and exercises to facilitate knowledge transfer
Timeline of the training.
Expected Deliverables
The following deliverables shall be delivered to the Client:
Deliverable1: Inception report detailing the Consulting Firm/Consultants' understanding of the assignment and the methodology to be employed to complete the assignment; roadmap with specific, clear, and detailed milestones with their respective implementation, and deployment timelines to ensure timely system delivery.
Deliverable 2: Produce the detailed system architecture, module and system integration architecture, system hierarchy/level diagram, system & user manuals, and system entity relationship diagram of the newly developed system or any other system-related documentation
Deliverable 3: Deploy the newly developed system to two (2) separate environments (development and production environment), and locations (applications and database servers). Consulting Firm will produce and deliver detailed documentation of the new server deployment and configuration.
Deliverable 4: migrate, import any existing data to the newly developed Sensor Platform, and whenever required perform cleaning, and staging for data consistency and harmonization.
Deliverable 5: Integrate with the existing infrastructure ensure smooth system components communication, integration, and flow of data
Deliverable 6: Assist and participate in status assessment of the existing infrastructure base available at PEZ ready to be connected to the Sensor platform and ensure smooth system components communication, integration, the flow of data
Deliverable 7: Hand over shall include but is not limited to system source code, repositories, packages, libraries, development and production environment, system credentials, and/or any other system-related artefact, dependencies
Deliverable 8: Elaborate and implement a knowledge transfer plan and roadmap with specific training milestones, outcomes, and timeline to strengthen and increase the capabilities of the staff’s dedicated technical support team.
Deliverable 9: Overseeing full operationalization and increased usability by users and proposing corrective or preventive measures and strategies accordingly to mitigate any future risks.
Deliverable 10: Ensure and strive for 100% of support request tickets are closed with successful and timely support as per SLA conditions as well as per the critical level of the request.
Deliverable 11: Ensure that required reports are timely submitted and adjust accordingly as per respective feedback received from all different involved stakeholders.
Deliverable 12: Conduct training and knowledge transfer for PEZ staff on all the modules.
Deliverable 13: Produce a final sign-off detailed report at the completion of the assignment that includes all achieved milestones, challenges faced, mitigation strategies used and recommendations that can guide future similar assignments.
Organization and Supervision Arrangements
The Consulting Firm/Consultants will work daily with GIZ and PEZ Technical Team.
Reporting Requirements
The Consulting Firm/Consultant is required to report directly to GIZ and PEZ.
The following reports shall be submitted in English:
Inception Report
This report shall be given two (2) weeks after the commencement of the assignment detailing but not limited to the approach and methodology, proposed work plan for undertaking the assignment, and implementation timeline scheduling of the assignment. It should be submitted in three (2) copies to the assigned Project Manager.
The Phases Completion Reports
This report shall constitute a summary of the accomplished work for each phase and shall reveal in detail the achieved milestone and the work plan for the coming phase. The report shall also identify the problems encountered during the implementation of previous phases and the suggested measures and needed help from the Client to facilitate the next phase of work. This report should be submitted after each phase.
Training Report
The Training Report will contain all the details about the training conducted to the designated technical team with specific topic done under the Consulting Firm/Consultants Supervision. The report will also contain all the related materials, diagrams and manuals used in the training and for future reference.
The Draft Final Report
This report will elaborate all activities undertaken during assignment execution including all project documentation. This will include all the system and software development documentation and manuals.
The Final Report
The final report shall incorporate comments/ feedback from PEZ and GIZ on the draft report.
Milestones:
The contractor is requested to provide an implementation plan for the project incl. the following milestones: Integrations of the Sensor Platform and service level support.
Milestone
Deadline
Estimated expert days to achieve MS
Review the Business processes from Bid
10
Design, plan and Align on the iterations for Teams for the system inter-operability and final architecture
10
Work breakdown structure into sprints not exceeding 4 months
25
Development Phase (in iterations)
115
Testing Phase
20
Deployment
20
Integration
20
Training and Capacity building
20
Service level support
20
Total
260
Duration of the assignment
Period of assignment: From as soon as possible until 30/03/2023.
Concept
In the bid, the bidder is required to show how the objectives defined in Sections 3.1 to 3.3 are to be achieved, if applicable under consideration of further specific method-related requirements (technical-methodological concept). In addition, the bidder must describe the project management system for service provision for this development, it is preferable that in the technical offer the bidder stipulates the number of sprints required for the development, testing, and deployment. This should also include a contingency concept if the development work has to be transferred into a virtual format due to any Corona Pandemic.
Technical-methodological concept
Strategy: The bidder is required to consider the tasks to be performed with reference to the objectives of the services put out to tender (see Sections 2 to 2.3). Following this, the bidder presents and justifies the strategy with which it intends to provide the services for which it is responsible.
The bidder is required to present the actors relevant to the services for which it is responsible and describe the cooperation with them. Experts in the field of Software development and system integration for the Sensors Platform.
The bidder is required to present and explain its approach to steering the measures with the project partners PEZ and GIZ
The bidder is required to describe the key processes for the services for which it is responsible and create a schedule (project plan) that describes how the services according to Sections 2 to 2.3 are to be provided. In particular, the bidder is required to describe the necessary work steps and, if applicable, take account of the milestones and contributions of other actors in accordance with Section 2.
The bidder is required to draw up a personnel assignment plan with explanatory notes that lists all the experts proposed in the bid; the plan includes information on assignment dates (duration and expert days) and locations of the individual members of the team complete with the allocation of work steps as set out in the schedule.
Personnel concept
The bidder is required to provide personnel who are suited to filling the positions described, based on their CVs, the range of tasks involved, and the required qualifications.
The below-specified qualifications represent the requirements to reach the maximum number of points.
Team Leader – Project Lead
Tasks of the team leader
Overall responsibility for the advisory packages of the contractor (quality and deadlines) of this project.
Ensure timely and quality delivery of key deliverables of work packages.
Coordinating and ensuring communication with GIZ, partners, and others involved in the project
Personnel management, identifying the need for short-term assignments within the available budget, as well as planning and steering assignments and supporting local and international short-term experts
Regular reporting in accordance with deadlines
Qualifications of the team leader
Education/training (2.1.1): Master’s Degree university degree in IT, Computer Science/Information Technology, or related field
Language (2.1.2): Level C1 English is mandatory
General professional experience (2.1.3): 5 years of professional experience implementing IT projects, managing teams, and delivering IT projects.
Specific professional experience (2.1.4): 5 years’ experience in.
Implementing a country-level government project for performance measurements.
3 years’ experience in project methodologies, software architecture, governance, enterprise documentation, infrastructure migration, development team evolution, and IT support.
3 years’ experience KPI designing, data modelling, determining dimensions
Leadership/management experience (2.1.5): 5 years of hands-on experience in implementing IT projects, managing teams, and delivering IT projects on schedule.
Expert 1: Technical Architect
Tasks of expert 1: Technical Architect
Revise the business process alongside the project lead and the team developing the system
Produce an overall system architectural plan for development
Align with the project lead to follow the sprints and ensure development is on time
Ensure that the development process fits within the scope of the architecture and the developed system meets the required standards and quality
Qualifications of Technical Architect
Education/training (2.2.1): Master’s Degree university degree in IT, Computer Science/Information Technology, or related field
Language (2.2.2): Level C1 English Level C1 English is mandatory
General professional experience (2.2.3): 5 years’ Proven experience in system architecture and/or developing high quality, robust Enterprise Applications involving complete SDLC.
Specific professional experience (2.2.4): 5 years’ experience in
3 years’ experience working knowledge of web services (For example JSP, JavaScript, XML, ASP, PHP, UNIX, Linux, Red hat Linux, JSON)
3 years’ experience working on Open-source technologies skills (For example PostgreSQL, MySQL, Spring, Hibernate, JSP, JSF).
Expert 2: Software Development Lead
Tasks of expert 2: Software Development Lead
Revise the business process alongside the project lead and the development team.
Lead the component development process for the source code of the rule’s engine.
Ensure that all components operate as one system, and all integrations are interconnected and communicate in sync
Ensure the development of all components and their interfaces.
Lead the process of testing all systems and components for code quality and debugging.
Ensure that all the development follows international software development quality standards
Lead the creation of APIs and integrations of all systems to external systems.
Ensure proper documentation of all source code and development processes and system user manuals.
Qualifications of Software Development lead
Education/training (2.3.1): Master’s Degree university degree in IT, Computer Science/Information Technology, or related field
Language (2.3.2): Level C1 English Level C1 English is mandatory
General professional experience (2.3.3): 5 years’ Proven experience in architecting and/or developing high-quality, robust Enterprise Applications involving complete SDLC.
Specific professional experience (2.3.4): 5 years’ experience in
mobile application development on both Android and IOS
3 years’ experience in development with Active Server Pages, (For example Angular JS, Java Script J2EE, Servlets, Struts, Spring, and Hibernate familiar with Maven and MyBatis Framework)
3 years’ experience working knowledge of JSP, JavaScript, Web services, XML, ASP, PHP, Linux, Red hat Linux, JSON
Expert 3: IoT and embedded systems engineer
Tasks of expert 3: embedded systems engineer
Revise the business process alongside the project lead and the development team.
Lead the component development process for the source code of the rule’s engine.
Ensure that all components operate as one system, and all integrations are interconnected and communicate in sync
Ensure the development of all components and their interfaces.
Lead the process of testing all systems and components for code quality and debugging.
Ensure that all the development follows international software development quality standards
Lead the creation of APIs and integrations of all systems to external systems.
Ensure proper documentation of all source code and development processes and system user manuals.
Qualifications of Software Development lead
Education/training (2.3.1): Master’s Degree university degree in IT, Computer Science/Information Technology, or related field
Language (2.3.2): Level C1 English Level C1 English is mandatory
General professional experience (2.3.3): 5 years’ Proven experience in architecting and/or developing high quality, robust Enterprise Applications involving complete SDLC.
Specific professional experience (2.3.4): 5 years’ experience in
mobile application development on both Android and IOS
3 years’ experience in development with Active Server Pages, (For example Angular JS, Java Script J2EE, Servlets, Struts, Spring and Hibernate familiar with Maven and MyBatis Framework)
3 years’ experience working knowledge of JSP, JavaScript, Web services, XML, ASP, PHP, Linux, Red hat Linux, JSON
Expert 4: Senior UI/UX designer/specialist
Tasks of expert 4: Senior UI/UX designer/specialist
Revise the business process alongside the project lead and the development team.
Create user journeys of all the interfaces of the Sensors Platform modules/components
Design mock-up interfaces, dashboards, buttons, etc. of the Sensors Platform.
Design all dashboards and user interfaces, buttons, menus etc. of the Sensors Platform.
Coordinate with the development team to ensure user-friendliness of the entire Sensors platform.
Qualifications of Senior UI/UX designer/specialist
Education/Training (2.5.1): Bachelor's Degree in Graphic/web design, visual design, human-centered design (HCD), or similar fields or equivalent education/experience.
Language (2.5.2): Level C1 English Level C1 English is mandatory
Professional experience (2.5.3): 5 years of proven work experience as a UI/UX Designer, Product Designer, or similar role
A 3-year portfolio of professional design projects that includes work with web/mobile applications.
3 years’ experience creating storyboards, wireframes, High fidelity mock-ups, UX flows, and prototypes.
The bidder must provide a clear overview of all proposed short-term experts and their individual qualifications.
Costing requirements
Assignment of personnel
Team leader: Assignment for 60 expert days
Expert 1: Assignment for 50 expert days
Expert 2: Assignment for 50 expert days
Expert 3: Assignment for 50 expert days
Expert 4: Assignment for 50 expert days
Total number of expert days: 260
Travel
N/A.
Workshops, training
The contractor will facilitate the organization of the different workshops/studies described, but the expenditures related to those activities will be fully covered by the DSSD program only within the duration of this assignment.
Other costs
Provision of cloud infrastructure/services for training (where required)
Inputs of GIZ or other actors
GIZ DSSD is expected to make the following available:
DSSD will provide the venue as well as catering during the induction phase of the knowledge transfer for the adoption of the sensor platform (if physical event)
DSSD will provide learning equipment such as chairs, tables, projectors, and whiteboards, as well as a reliable internet connection.
GIZ will handle catering for all training sessions of PEZ staff conducted at the Digital Transformation Center.
Requirements on the format of the bid
The structure of the bid must correspond to the structure of the ToRs. In particular, the detailed structure of the concept (Section 3) is to be organized in accordance with the positively weighted criteria in the assessment grid (not with zero). It must be legible (font size 11 or larger) and clearly formulated. The bid is drawn up in English (language).
The CVs of the personnel proposed in accordance with Chapter 7 of the ToRs must be submitted using the format specified in the terms and conditions for application. The CVs shall not exceed 8 pages. The CVs must clearly show the position and job the proposed person held in the reference project and for how long. The CVs should also be submitted in English (language). If one of the maximum page lengths is exceeded, the content appearing after the cut-off point will not be included in the assessment. Please ensure that CVS is accompanied by copies of qualification certificates (Do not provide originals).
Please calculate your price bid based exactly on the costing requirements. In the contract, the contractor has no claim to fully exhaust the days/travel/workshops/ budgets. The number of days/travel/workshops and the budget amount shall be agreed in the contract as ‘up to’ amounts. The specifications for pricing are defined in the price schedule.
Submission of offer
The Expression of Interest should contain the following:
Technical Proposal:
Technical proposal with a brief description of why you would be considered as the most suitable for the assignment, relevant expertise, and a detailed, clear methodology, on how will be your approach to complete the assignment
CVs of the experts proposed in accordance with the terms of reference.
Company registration certificate (RDB)
VAT registration certificate
Latest tax clearance certificate
Proof of successful completion of related assignments.
Financial Proposal: indicates the all-inclusive total contract price, supported by a breakdown of all costs. The costs must be in RWF and VAT excluded.
Please submit electronically your EoI (technical & Financial offer) in 2 separated emails and should be in PDF files to this email:
Please you must write on each email subject this sentence: 83421401 -Technical/financial offer, without this sentence, your offer may not be considered.
Hard copies are not allowed this time
GIZ reserves all rights
List of abbreviations
KSEZ Kigali Special Economic Zone
GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit
BMZ German Federal Ministry for Economic Cooperation and Development
PEZ Prime Economic Zone
RDB Rwanda Development Board
ToR Terms of Reference
IPs’ Industrial Parks
BPMN Business Process Model and Notation
FDI Foreign Direct Investment
SEZ Special Economic Zone
MINICOM Ministry of Trade and Industry
IoT Internet of Things
API Application Programming Interface
Deadline of this Job: 13 October 2022
Expression of Interest (EOI)Consultancy services for providing product development services/vouchers for at least 15 start-ups/SMEs
Cosoft: 83421398
Background
The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Great Lakes Region and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the sectors of Decentralization and Good Governance, Economic Development and Employment Promotion, Energy and ICT (Information and Communications Technology), Natural Resources, Peace and Security and Sexual and gender-based violence (SGBV).
Context
The GIZ project "Digital Solutions for Sustainable Development" (DSSD) has a mandate to advise Rwandan institutions on the implementation of the Smart Rwanda Master Plan (2016-2020) and its priority projects. The project also aims to promote the development of digital solutions in collaboration with sector ministries, local and international private companies, research institutions and civil society.
The Digital Solutions for Sustainable Development project entered a new phase in 2021. In addition to digital solutions that are being developed together with the Rwandan partner authorities, one of the project objectives is designed to develop initiatives to promote digital participation in collaboration between public and private stakeholders. One of these initiatives entails the distribution of vouchers to qualified SMEs and startups to access services from local providers. Broadly defined, a voucher grants access to a service a tech start-up and/or SME is in need of to address his pre-defined challenges.
In this context, the voucher system is meant to assess the individual needs of tech start-ups, and SMEs in the digital sector, as well as the provision of consulting services by incentivizing the adoption of innovation and new technologies, services, or skills.
The product development voucher is a unique and customized package – a mix of various ingredients tailored to the requirements of the product to be competitive on the market. Each tech start-up will receive a tailored package that suits their unique product’s needs.
The contractor will work closely with the Digital Transformation Center (DTC) and its key partners to support identified tech start-ups and/or SMEs in identifying any gaps in their products/services and operations and/or build upon them.
The contractor will guide and advise at least 15 start-ups and/or SMEs over a fixed period starting from contract signing to October 2023. However, the contractor will work with each start-up/SME for a period of up to 5 working days only under this assignment.
Tasks to be performed by the contractor
The objective of this assignment is identifying a consultancy that can support innovators develop competitive and desirable products/services for the local and foreign market by improving their product marketability. Using key product performance measurements, move the product(s) or service(s) from a minimum viable market to at least a minimum marketable product.
This will be done through providing technical mentorship, supporting tech start-ups to get subsidized technical services through the DTC and connect the tech start-ups to the relevant technical networks.
The services to the tech start-ups include, but are not limited to, the following product development services.
Design thinking: Support the innovators to identify the key customer pain points and by using agile approaches, develop a realistic product development/improvement plan to get the product to the next level. This will include cognitive, strategic, and functional processes for developing new concepts.
Technical mentorship: Support the start-ups to understand the best practices as well as connect them with relevant networks in the industry to improve their product marketability.
Front-end innovation: Support the start-ups to scope out the concept of their products and determine whether to invest further time and resources.
Product offering analysis: support the start-ups to conceptualize and understand product feasibility.
Commercialization: Support start-ups to complete a comprehensive go-to-market launch of the product to the market
The contractor is responsible for providing the following services:
Work package 1: Customized consulting services
The contractor will work closely with the identified start-ups and/or SMEs to identify problems/gaps in their products/services’ operations based but not limited to the above-mentioned services.
Depending on the identified needs, the contractor could:
Suggest/propose additional related services and work closely with the tech start-ups and/or SMEs to improve their operations and set up performance/progress tracking mechanisms to add value to their business and operations.
Make recommendations ranging from but not limited to add-on product suggestions to idea screening to concept testing, by leveraging their expertise to improve their business offering.
Understand their product in relation to their customers/market, create a comprehensive long-term product development plan, and create a process for improving, and tracking key performance indicators to guide product/service growth. This methodology should be shared and agreed upon with the start-up.
Any other service that is requested and falls under the competency of the bidder.
Work package 2: Product Progress Tracking & Reporting
The consulting firm should develop a comprehensive plan to ensure the efficient handover of the product development improvement knowledge and processes to the tech start-ups and/or SMEs and GIZ.
The following reports will be submitted by the contractor:
Inception Report: This report shall be handed in 1 working day after the commencement of each assignment following an assessment of the start-up/SME detailing but not limited to the approach and methodology, proposed work plan for undertaking the assignment, and implementation timeline scheduling of the assignment.
The report should also clearly indicate the intervention logic and propose any relevant modifications going forward.
Final Reports: This report will elaborate all activities undertaken during the assignment execution. These reports shall: cover the entire process, provide a full account of all aspects of the services’ implementation for the period covered, include the results achieved, and include any relevant reports, publications and updates related to the services offered.
Expected Deliverables
The contractor is responsible for providing the following services:
Deliverable 1: Work packages. The contractor will work closely with the start-ups and/or SMEs and advise them on ways to solve identified product/service challenges based on the described work packages.
Deliverable 2: Track the progress of each solution in the program as well as produce a final detailed report at the completion of the assignment that includes all achieved milestones, challenges faced, and mitigation strategies used and recommendation that can guide future similar assignments.
The consultant will ensure that the required work packages and reports are timely submitted and adjusted accordingly as per respective feedback received from all different stakeholders involved.
Certain milestones, as laid out in the table below, are to be achieved by certain dates during the contract term:
Milestone
Deadline/person responsible
Start of the Project and Initial Assessment of the start-up/SME and implementation strategy in form of an inception report.
T0+ 1 days, contractor
Customized product development advisory of the Start-up/SME as described in work package 1 & 2
T0 + 4 days, contractor, short term expert pool
Submit Final report detailing achieved milestones, challenges & mitigation strategies to the Start-up/SME and GIZ
T0 + 5 days, contractor
The selected consultant will carry out this assignment in a period starting from contract signing to end of October 2023. However, the contractor will work with each start-up/SME for up to 5 working days and will be invoicing work/services executed progressively. i.e., after consulting for each start-up/SME.
The selected consultant and all its team members must be locally based and must carry out the project locally.
Period of assignment: From contract signing (projected November 2022) until 31.10.2023.
Concept
For the bid, the bidder is required to show how the objectives defined in Chapter 2 are to be achieved, if applicable under consideration of further specific method-related requirements (technical-methodological concept). In addition, the bidder must describe the management for the service provision. This should also include a contingency concept if the timeline of the development of the system changes due to the Coronavirus Pandemic and any unforeseeable setbacks.
Technical-methodological concept
Strategy: The bidder is required to consider the tasks to be performed with reference to the objectives of the services put out to tender (see Chapter 1). Following this, the bidder presents and justifies the strategy with which it intends to provide the services for which it is responsible (see Chapter 2).
The bidder is required to present the actors relevant for the services for which it is responsible and describe the cooperation with them.
The bidder is required to present and explain its approach to steering the measures with the project partners and its contribution to the results-based monitoring system.
The bidder is required to describe the key processes for the services for which it is responsible and create a schedule that describes how the services according to Chapter 2 are to be provided. In particular, the bidder is required to describe the necessary work steps and, if applicable, take account of the milestones and contributions of other actors in accordance with Chapter 2.
The bidder is required to describe its contribution to knowledge management for the partner and GIZ and promote scaling-up effects (learning and innovation).
Project management of the contractor
The contractor is responsible for selecting, preparing, and steering the experts (national, short, and long term) assigned to perform the advisory tasks.
The contractor makes available equipment and supplies (consumables) and assumes the associated operating and administrative costs.
The contractor manages costs and expenditures, accounting processes and invoicing in line with the requirements of GIZ.
The contractor reports regularly to GIZ in accordance with the AVB of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH from 2018
In addition to the reports required by GIZ in accordance with AVB, the contractor submits the following reports:
Inception report
Contributions to reports to GIZ’s commissioning party
The bidder is required to draw up a personnel assignment plan with explanatory notes that lists all the experts proposed in the bid; the plan includes information on assignment dates (duration and expert days) and locations of the individual members of the team complete with the allocation of work steps as set out in the schedule.
Details about backstopping
The bidder is required to describe its backstopping concept. The following services are part of the standard backstopping package, which (like ancillary personnel costs) must be factored into the fee schedules of the staff listed in the bid in accordance with section 5.4 of the AVB:
Service-delivery control
Managing adaptations to changing conditions
Ensuring the flow of information between GIZ and field staff
Contractor’s responsibility for seconded personnel
Process-oriented technical-conceptual steering of the consultancy inputs
Securing the administrative conclusion of the project
Ensuring compliance with reporting requirements
Providing specialist support for the on-site team by staff at company headquarters
Sharing the lessons learned by the contractor and leveraging the value of lessons learned on site
Personnel concept
The bidder is required to provide personnel who are suited to filling the positions described, based on their CVs (see Chapter 7), the range of tasks involved and the required qualifications.
The below specified qualifications represent the requirements to reach the maximum number of points.
Bidder
Tasks of the Bidder
Overall responsibility for the advisory packages of the contractor (quality and deadlines)
Coordinating and ensuring communication with GIZ, partners and others involved in the project
Personnel management, in particular; identifying the need for short-term assignments within the available budget, as well as planning and steering assignments and supporting all experts
Regular reporting in accordance with deadlines.
Qualifications of the bidder
Education/training (2.1.1): MSc. in Business Administration, IT, Computer Science, Marketing, or another related field.
Language (2.1.2): Good business language skills in English and Kinyarwanda
General professional experience (2.1.3): 10 years of professional experience in the supporting entrepreneurs and start-ups.
Specific professional experience (2.1.4): 5 years in developing and refining tech products.
Leadership/management experience (2.1.5): 5 years of management/leadership experience as project team leader or manager in a company
Development Cooperation (DC) experience (2.1.7): 2 years of experience in DC projects.
Short-term expert pool
Tasks of team member(s)
Responsible for identifying all and any technical related product challenges/needs of the start-ups
Responsible and attend to any other technical activity, procedure, or monitoring tasks that may come up during this assignment.
Qualifications of the team member(s)
Education/training (2.2.1): Bachelor’s in IT, Computer Science, or another related field
Language (2.2.2): Good business language skills in English and Kinyarwanda
General professional experience (2.2.3): 5 years’ experience in international product development methodologies.
Specific professional experience (2.2.4): Experience in developing and refining tech products.
Regional experience (2.2.6): 5 years’ experience conducting projects of a similar nature in the region.
Development Cooperation (DC) experience (2.2.7): 2 years of experience in DC projects
Soft skills of team member(s)
In addition to their specialist qualifications, the following qualifications are required of team members:
Team skills
Initiative
Communication skills
Sociocultural competence
Efficient, partner- and client-focused working methods
Interdisciplinary thinking
Costing requirements
Assignment of personnel
Short term expert pool: On-site assignment in Kigali, Rwanda for 5 expert days
The bidder should calculate their price bid based on the work packages in Section 2 for only one start-up/SME.
Inputs of GIZ or other actors
GIZ and/or other actors are expected to make the following available:
2 possible workstations at the Digital Transformation Center (depending on availability of space based on other activities in the space)
Requirements on the format of the bid
The structure of the bid must correspond to the structure of the TORs. In particular, the detailed structure of the concept (Chapter 3) is to be organised in accordance with the positively weighted criteria in the assessment grid (not with zero). It must be legible (font size 11 or larger) and clearly formulated. The bid is drawn up in English.
The complete bid shall not exceed 10 pages (excluding CVs).
The CVs of the personnel proposed in accordance with Chapter 4 of the TORs must be submitted using the format specified in the terms and conditions for application. The CVs shall not exceed 4 pages. The CVs must clearly show the position and job the proposed person held in the reference project and for how long.
If one of the maximum page lengths is exceeded, the content appearing after the cut-off point will not be included in the assessment.
Please calculate your price bid based exactly on the aforementioned costing requirements. In the contract the contractor has no claim to fully exhaust the days/travel/workshops/ budgets. The number of days/travel/workshops and the budget amount shall be agreed in the contract as ‘up to’ amounts. The specifications for pricing are defined in the price schedule.
Option
After the tasks put out to tender have been completed, important elements of these tasks can be continued or extended within the framework of a follow-on assignment. Individual points:
Type and scope: Additional start-ups can be added to the program.
Requirements: The option of additional start-ups being added to the program is subject to the number of applications made to the program.
The option is exercised in the form of an extension to the contract based on the already offered individual rates.
Submission of offer
The Expression of Interest should contain the following:
Technical Proposal:
Technical proposal with a brief description of why you would be considered as the most suitable for the assignment, relevant expertise, and a detailed, clear methodology, on how will be your approach to complete the assignment CVs of the experts proposed in accordance with the terms of reference.
Company registration certificate (RDB)
VAT registration certificate (if available)
Latest tax clearance certificate (if available)
Proof of successful completion of related assignments.
Financial Proposal: indicates the all-inclusive total contract price, supported by a breakdown of all costs. The costs must be in RWF and VAT excluded.
Please submit electronically your EoI (technical & Financial offer) in 2 separated emails and should be in PDF files to this email:This email address is being protected from spambots. You need JavaScript enabled to view it. until latest 13th October 2022.
Please you must write on each email subject this sentence: 83421398-Technical/financial offer, without this sentence, your offer may not be considered
Hard copies are not allowed this time
GIZ reserves all rights
List of abbreviations
AVB General Terms and Conditions of Contract (AVB) for supplying services and work 2020
BMZ German Federal Ministry for Economic Cooperation and Development
GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit
DSSD Digital Solutions for Sustainable Development
SDG Sustainable Development Goals
TOR Terms of Reference
DTC Digital Transformation Center
Expression of Interest (EOI)Consultancy services for providing product development services/vouchers for at least 15 start-ups/SMEs
Cosoft: 83421398
Background
The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a federally owned international cooperation enterprise for sustainable development with worldwide operations. GIZ has worked in Rwanda for over 30 years. The primary objectives between the Government of Rwanda and the Great Lakes Region and the Federal Republic of Germany are poverty reduction and promotion of sustainable development. To achieve these objectives, GIZ Rwanda is active in the sectors of Decentralization and Good Governance, Economic Development and Employment Promotion, Energy and ICT (Information and Communications Technology), Natural Resources, Peace and Security and Sexual and gender-based violence (SGBV).
Context
The GIZ project "Digital Solutions for Sustainable Development" (DSSD) has a mandate to advise Rwandan institutions on the implementation of the Smart Rwanda Master Plan (2016-2020) and its priority projects. The project also aims to promote the development of digital solutions in collaboration with sector ministries, local and international private companies, research institutions and civil society.
The Digital Solutions for Sustainable Development project entered a new phase in 2021. In addition to digital solutions that are being developed together with the Rwandan partner authorities, one of the project objectives is designed to develop initiatives to promote digital participation in collaboration between public and private stakeholders. One of these initiatives entails the distribution of vouchers to qualified SMEs and startups to access services from local providers. Broadly defined, a voucher grants access to a service a tech start-up and/or SME is in need of to address his pre-defined challenges.
In this context, the voucher system is meant to assess the individual needs of tech start-ups, and SMEs in the digital sector, as well as the provision of consulting services by incentivizing the adoption of innovation and new technologies, services, or skills.
The product development voucher is a unique and customized package – a mix of various ingredients tailored to the requirements of the product to be competitive on the market. Each tech start-up will receive a tailored package that suits their unique product’s needs.
The contractor will work closely with the Digital Transformation Center (DTC) and its key partners to support identified tech start-ups and/or SMEs in identifying any gaps in their products/services and operations and/or build upon them.
The contractor will guide and advise at least 15 start-ups and/or SMEs over a fixed period starting from contract signing to October 2023. However, the contractor will work with each start-up/SME for a period of up to 5 working days only under this assignment.
Tasks to be performed by the contractor
The objective of this assignment is identifying a consultancy that can support innovators develop competitive and desirable products/services for the local and foreign market by improving their product marketability. Using key product performance measurements, move the product(s) or service(s) from a minimum viable market to at least a minimum marketable product.
This will be done through providing technical mentorship, supporting tech start-ups to get subsidized technical services through the DTC and connect the tech start-ups to the relevant technical networks.
The services to the tech start-ups include, but are not limited to, the following product development services.
Design thinking: Support the innovators to identify the key customer pain points and by using agile approaches, develop a realistic product development/improvement plan to get the product to the next level. This will include cognitive, strategic, and functional processes for developing new concepts.
Technical mentorship: Support the start-ups to understand the best practices as well as connect them with relevant networks in the industry to improve their product marketability.
Front-end innovation: Support the start-ups to scope out the concept of their products and determine whether to invest further time and resources.
Product offering analysis: support the start-ups to conceptualize and understand product feasibility.
Commercialization: Support start-ups to complete a comprehensive go-to-market launch of the product to the market
The contractor is responsible for providing the following services:
Work package 1: Customized consulting services
The contractor will work closely with the identified start-ups and/or SMEs to identify problems/gaps in their products/services’ operations based but not limited to the above-mentioned services.
Depending on the identified needs, the contractor could:
Suggest/propose additional related services and work closely with the tech start-ups and/or SMEs to improve their operations and set up performance/progress tracking mechanisms to add value to their business and operations.
Make recommendations ranging from but not limited to add-on product suggestions to idea screening to concept testing, by leveraging their expertise to improve their business offering.
Understand their product in relation to their customers/market, create a comprehensive long-term product development plan, and create a process for improving, and tracking key performance indicators to guide product/service growth. This methodology should be shared and agreed upon with the start-up.
Any other service that is requested and falls under the competency of the bidder.
Work package 2: Product Progress Tracking & Reporting
The consulting firm should develop a comprehensive plan to ensure the efficient handover of the product development improvement knowledge and processes to the tech start-ups and/or SMEs and GIZ.
The following reports will be submitted by the contractor:
Inception Report: This report shall be handed in 1 working day after the commencement of each assignment following an assessment of the start-up/SME detailing but not limited to the approach and methodology, proposed work plan for undertaking the assignment, and implementation timeline scheduling of the assignment.
The report should also clearly indicate the intervention logic and propose any relevant modifications going forward.
Final Reports: This report will elaborate all activities undertaken during the assignment execution. These reports shall: cover the entire process, provide a full account of all aspects of the services’ implementation for the period covered, include the results achieved, and include any relevant reports, publications and updates related to the services offered.
Expected Deliverables
The contractor is responsible for providing the following services:
Deliverable 1: Work packages. The contractor will work closely with the start-ups and/or SMEs and advise them on ways to solve identified product/service challenges based on the described work packages.
Deliverable 2: Track the progress of each solution in the program as well as produce a final detailed report at the completion of the assignment that includes all achieved milestones, challenges faced, and mitigation strategies used and recommendation that can guide future similar assignments.
The consultant will ensure that the required work packages and reports are timely submitted and adjusted accordingly as per respective feedback received from all different stakeholders involved.
Certain milestones, as laid out in the table below, are to be achieved by certain dates during the contract term:
Milestone
Deadline/person responsible
Start of the Project and Initial Assessment of the start-up/SME and implementation strategy in form of an inception report.
T0+ 1 days, contractor
Customized product development advisory of the Start-up/SME as described in work package 1 & 2
T0 + 4 days, contractor, short term expert pool
Submit Final report detailing achieved milestones, challenges & mitigation strategies to the Start-up/SME and GIZ
T0 + 5 days, contractor
The selected consultant will carry out this assignment in a period starting from contract signing to end of October 2023. However, the contractor will work with each start-up/SME for up to 5 working days and will be invoicing work/services executed progressively. i.e., after consulting for each start-up/SME.
The selected consultant and all its team members must be locally based and must carry out the project locally.
Period of assignment: From contract signing (projected November 2022) until 31.10.2023.
Concept
For the bid, the bidder is required to show how the objectives defined in Chapter 2 are to be achieved, if applicable under consideration of further specific method-related requirements (technical-methodological concept). In addition, the bidder must describe the management for the service provision. This should also include a contingency concept if the timeline of the development of the system changes due to the Coronavirus Pandemic and any unforeseeable setbacks.
Technical-methodological concept
Strategy: The bidder is required to consider the tasks to be performed with reference to the objectives of the services put out to tender (see Chapter 1). Following this, the bidder presents and justifies the strategy with which it intends to provide the services for which it is responsible (see Chapter 2).
The bidder is required to present the actors relevant for the services for which it is responsible and describe the cooperation with them.
The bidder is required to present and explain its approach to steering the measures with the project partners and its contribution to the results-based monitoring system.
The bidder is required to describe the key processes for the services for which it is responsible and create a schedule that describes how the services according to Chapter 2 are to be provided. In particular, the bidder is required to describe the necessary work steps and, if applicable, take account of the milestones and contributions of other actors in accordance with Chapter 2.
The bidder is required to describe its contribution to knowledge management for the partner and GIZ and promote scaling-up effects (learning and innovation).
Project management of the contractor
The contractor is responsible for selecting, preparing, and steering the experts (national, short, and long term) assigned to perform the advisory tasks.
The contractor makes available equipment and supplies (consumables) and assumes the associated operating and administrative costs.
The contractor manages costs and expenditures, accounting processes and invoicing in line with the requirements of GIZ.
The contractor reports regularly to GIZ in accordance with the AVB of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH from 2018
In addition to the reports required by GIZ in accordance with AVB, the contractor submits the following reports:
Inception report
Contributions to reports to GIZ’s commissioning party
The bidder is required to draw up a personnel assignment plan with explanatory notes that lists all the experts proposed in the bid; the plan includes information on assignment dates (duration and expert days) and locations of the individual members of the team complete with the allocation of work steps as set out in the schedule.
Details about backstopping
The bidder is required to describe its backstopping concept. The following services are part of the standard backstopping package, which (like ancillary personnel costs) must be factored into the fee schedules of the staff listed in the bid in accordance with section 5.4 of the AVB:
Service-delivery control
Managing adaptations to changing conditions
Ensuring the flow of information between GIZ and field staff
Contractor’s responsibility for seconded personnel
Process-oriented technical-conceptual steering of the consultancy inputs
Securing the administrative conclusion of the project
Ensuring compliance with reporting requirements
Providing specialist support for the on-site team by staff at company headquarters
Sharing the lessons learned by the contractor and leveraging the value of lessons learned on site
Personnel concept
The bidder is required to provide personnel who are suited to filling the positions described, based on their CVs (see Chapter 7), the range of tasks involved and the required qualifications.
The below specified qualifications represent the requirements to reach the maximum number of points.
Bidder
Tasks of the Bidder
Overall responsibility for the advisory packages of the contractor (quality and deadlines)
Coordinating and ensuring communication with GIZ, partners and others involved in the project
Personnel management, in particular; identifying the need for short-term assignments within the available budget, as well as planning and steering assignments and supporting all experts
Regular reporting in accordance with deadlines.
Qualifications of the bidder
Education/training (2.1.1): MSc. in Business Administration, IT, Computer Science, Marketing, or another related field.
Language (2.1.2): Good business language skills in English and Kinyarwanda
General professional experience (2.1.3): 10 years of professional experience in the supporting entrepreneurs and start-ups.
Specific professional experience (2.1.4): 5 years in developing and refining tech products.
Leadership/management experience (2.1.5): 5 years of management/leadership experience as project team leader or manager in a company
Development Cooperation (DC) experience (2.1.7): 2 years of experience in DC projects.
Short-term expert pool
Tasks of team member(s)
Responsible for identifying all and any technical related product challenges/needs of the start-ups
Responsible and attend to any other technical activity, procedure, or monitoring tasks that may come up during this assignment.
Qualifications of the team member(s)
Education/training (2.2.1): Bachelor’s in IT, Computer Science, or another related field
Language (2.2.2): Good business language skills in English and Kinyarwanda
General professional experience (2.2.3): 5 years’ experience in international product development methodologies.
Specific professional experience (2.2.4): Experience in developing and refining tech products.
Regional experience (2.2.6): 5 years’ experience conducting projects of a similar nature in the region.
Development Cooperation (DC) experience (2.2.7): 2 years of experience in DC projects
Soft skills of team member(s)
In addition to their specialist qualifications, the following qualifications are required of team members:
Team skills
Initiative
Communication skills
Sociocultural competence
Efficient, partner- and client-focused working methods
Interdisciplinary thinking
Costing requirements
Assignment of personnel
Short term expert pool: On-site assignment in Kigali, Rwanda for 5 expert days
The bidder should calculate their price bid based on the work packages in Section 2 for only one start-up/SME.
Inputs of GIZ or other actors
GIZ and/or other actors are expected to make the following available:
2 possible workstations at the Digital Transformation Center (depending on availability of space based on other activities in the space)
Requirements on the format of the bid
The structure of the bid must correspond to the structure of the TORs. In particular, the detailed structure of the concept (Chapter 3) is to be organised in accordance with the positively weighted criteria in the assessment grid (not with zero). It must be legible (font size 11 or larger) and clearly formulated. The bid is drawn up in English.
The complete bid shall not exceed 10 pages (excluding CVs).
The CVs of the personnel proposed in accordance with Chapter 4 of the TORs must be submitted using the format specified in the terms and conditions for application. The CVs shall not exceed 4 pages. The CVs must clearly show the position and job the proposed person held in the reference project and for how long.
If one of the maximum page lengths is exceeded, the content appearing after the cut-off point will not be included in the assessment.
Please calculate your price bid based exactly on the aforementioned costing requirements. In the contract the contractor has no claim to fully exhaust the days/travel/workshops/ budgets. The number of days/travel/workshops and the budget amount shall be agreed in the contract as ‘up to’ amounts. The specifications for pricing are defined in the price schedule.
Option
After the tasks put out to tender have been completed, important elements of these tasks can be continued or extended within the framework of a follow-on assignment. Individual points:
Type and scope: Additional start-ups can be added to the program.
Requirements: The option of additional start-ups being added to the program is subject to the number of applications made to the program.
The option is exercised in the form of an extension to the contract based on the already offered individual rates.
Submission of offer
The Expression of Interest should contain the following:
Technical Proposal:
Technical proposal with a brief description of why you would be considered as the most suitable for the assignment, relevant expertise, and a detailed, clear methodology, on how will be your approach to complete the assignment CVs of the experts proposed in accordance with the terms of reference.
Company registration certificate (RDB)
VAT registration certificate (if available)
Latest tax clearance certificate (if available)
Proof of successful completion of related assignments.
Financial Proposal: indicates the all-inclusive total contract price, supported by a breakdown of all costs. The costs must be in RWF and VAT excluded.
Please submit electronically your EoI (technical & Financial offer) in 2 separated emails and should be in PDF files to this email:
Please you must write on each email subject this sentence: 83421398-Technical/financial offer, without this sentence, your offer may not be considered
Hard copies are not allowed this time
GIZ reserves all rights
List of abbreviations
AVB General Terms and Conditions of Contract (AVB) for supplying services and work 2020
BMZ German Federal Ministry for Economic Cooperation and Development
GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit
DSSD Digital Solutions for Sustainable Development
SDG Sustainable Development Goals
TOR Terms of Reference
DTC Digital Transformation Center