JOB DETAILS:
Monitoring Officer
Gender: Female candidates are encouraged to apply
Job location: Out of Kigali
Gross salary range: As per Salary structure
Major Duties and Responsibilities of Monitoring Officer:
- To carry out branch reviews diligently and in accordance with the timelines in the unit’s action plan ensuring loans are issued to qualifying beneficiaries and loan repayments and savings deposits are properly recorded in their pass books
- Ensure that all loan documents both MF, Agri-finance and SEP are properly executed and maintained at branch level;
- Provide effective monitoring feedbacks to BMs, AMs, and ensuring follow up is done in order to ensure the issues are effectively closed.
- Provide at minimum, monthly compliance reporting status reports to the Monitoring and Compliance Manager or (more frequently as deemed necessary).
- Collaborate with and offer support to the branch network in relation to internal Compliance Issues. Provide necessary coaching to those employees with specific compliance reporting responsibilities
- Carry out or support investigations when possible non-compliance issues occur.
- Performance of any other related duties and responsibilities as assigned by the
Safeguarding Responsibilities:
- Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
- Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
- Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
Knowledge, Skills & Competencies:
- Effective communication skills.
- Writing and reporting skills in English is mandatory
- Computer skills.
Educational Qualifications: Bachelor’s Degree in Business administration, Management or related discipline from a recognized institution.
Experience: Experiences of 2 years minimum working as Monitoring Officer in any Microfinance/financial Institution will be given preference.
Candidates need to send a signed Cover letter in PDF format indicating the title of position applied for, updated CV mentioning educational and professional qualification, years of experience, and notarized scan copies of academic qualifications. All those documents should be sent through email:
Please note that only short-listed candidates will be called for a written test and interview.
JOB DETAILS:
Job purpose
Sugira Muryango is a Family Strengthening Intervention (FSI) research initiative designed for families living in extreme poverty. It is a preventative, family-based model that uses home visiting and active coaching to encourage positive parent-child interactions, while discouraging violence against children. This intervention will be examined via a randomized control trial to test the impact on children’s overall ECD when the intervention is delivered by the government social protection volunteer workforce, Inshuti z’ Umuryango (IZU).
Under the direct supervision of the FXB Rwanda Program Manager, The Program Research Advisor will be responsible to provide technical support and coordination of all research program interventions across the three districts and build the capacity of staff in terms of Evidence Based ECD deliverables focusing on Home Visitation approaches promoted by the Sugira Muryango Program. The Research Program Advisor will also work with in-country stakeholders and advisory groups to communicate study findings and build capacity around the use of evidence-based decision making and practices to support ECD initiatives in Rwanda.
2. Key responsibilities and accountabilities:
• Provide technical guidance, facilitate program related trainings and support quality capacity building to coordination staff, district team leaders, Associate district team leaders and Sector Level Associate trainers for quality improvement.
• Coordinate Program Research related activities and ensure program quality improvement cycles and fidelity monitoring approaches are implemented.
• Working with Program Manager and other program staff during the work plan development, provide supportive supervision to district, and sector staff to ensure quality implementation of the program.
• Support other program staff in the coordination of day-to-day implementation of the program interventions by assessing the research gaps to be addressed.
• Assist the FXB Rwanda program manager in the preparation of Sugira Muryango Program’s monthly, quarterly and annual reports in line with the donor’s reporting timelines.
• Create or update data collection tools for clear, accurate reporting to ensure evidence based documentation process are implemented.
• Liaise with the Both Local team at FXB Rwanda and Boston Team to review routine data reporting on indicators and interpret data as a team.
• Assist staff with data needs for reports, items relevant for periodic and annual reports to comply with special funding needs and FXB and Donor Reporting requirement.
• Provide feedback on questionnaires, surveys, and other data collection instruments through critical analysis
• Build the capacity of staff to use Statistical software analysis mainly STATA and R Studio and survey programing using CTO Survey.
• Ensure all program field team are supported and have sufficient tools and materials to run program interventions within planned scope and timeline
• Provide technical support to district team leaders in the identification, analysis, documentation and dissemination of lesson learnt, best practices and success stories from the program.
• Lead the translation of interviews and other data collected by cell mentors and IZU’s and provide technical guidance to other program staff on how to transcribe interviews from Kinyarwanda to English.
• Provide technical programmatic leadership in program design and implementation
• Conduct site visits, review and consolidate narrative field visit reports prepared by district team leader staff during their field visits
• Supervise program monitoring & evaluation related activities to make sure that all activities are in line with professional ethics and standards.
• Analyze interventions’ results, and trends for sharing with Staff and other stakeholders to enhance knowledge sharing.
• Support district staff in training identification and tracking of Risk of Harm cases and referrals
• Support Program Manager in identifying staff capacity gaps and develop strategies to strengthen their capacities in order to improve the quality implementation of Sugira Muryango program.
• Perform any other duties as assigned by her/his supervisor
3. Knowledge, skills and abilities requirement knowledge
• Minimum Bachelor’s degree (preferred Statistics and data Science or related fields)
• At least 4 years of experience in working with OVC or ECD Research field including experience in assessing ECD development outcomes,
• Excellent written and oral communications skills in both Kinyarwanda and English
• Ethical sensitivity and strong judgement in working with vulnerable households
• Proficient in Microsoft Word, Excel, PowerPoint, Email (Gmail preferred); Google Drive, and cloud-based storage systems
• Excellent Data analysis skills using SPSS, STATA or R studio.
• Proficient in Redcap or Survey CTO data gathering platforms
• Proficient in quantitative, qualitative, and mixed-methods analysis
• Must have experience managing large field teams during the field surveys
• Must be proficient translating and interpreting from Kinyarwanda to English and vise-versa, both written documents and oral communication
• Willing to work with a diverse group of team members and under minimum supervision;
• Self-directed, organized, reliable and hard-working
• Respect for and comfort working with vulnerable populations
• Experience in extensive community data collection (fieldwork), analysis and data interpretation.
• Experience in electronic and paper-based data collection in accordance with best practice
• Experience in team management and supervisory skills
4. Others skills and abilities
• Practical experience in Capacity building for staff and
• Practical ECD home visiting approach would be an advantage
• Proven experience in working with partners, especially government at local, district and national level
• Ability to professionally represent FXB Rwanda to government and NGO partners within district
• Strong organizational and planning skills
• Strong interpersonal, multi-cultural and training/mentoring skills.