Deadline of this Job: 01 October 2022
JOB DETAILS:About Q-Lana
Q-Lana is the most comprehensive and easy-to-use cloud-based credit management platform. Our platform and services are the keys for FIs to migrate from traditional, paper-based services to a digital environment. We combine decades of experience in financial services with the agility of a low code platform to help our client digitize. It is our vision to be the most knowledgeable SME lending service provider and a long-term digitization partner to our clients.
Q-Lana Inc. was created in 2016 and in February 2021 we opened a fully owned subsidiary in Kigali: Q-Lana Rwanda Ltd. This is the regional headquarter and project hub of Q-Lana. From here we already serve several clients across Africa.
The core team of Q-Lana has worked with over 100 financial institutions, including microfinance institutions and organizations in projects related to SME lending, risk management, efficiency management, digitization, and related areas.
About the Role
We are seeking an enthusiastic and resourceful individual to reinforce our implementation and training team.
The implementation & training specialist reports to the Head of Implementation.
He/she will directly interact with our technical team, with our implementation team and with our clients / end users.
Among other responsibilities, the implementation & training specialist will support the project team with the customization of Q-Lana for our various clients.
We also provide intensive training and support to customers at the various stages of our projects. This is where we embody the human side of digital lending. The implementation & training specialist will be the ambassador of Q-Lana with our clients in that regard.
Responsibilities
The implementation & training specialist will quickly develop an excellent understanding of the Q-Lana platform.
Support project implementation :
• participate to the collection of business requirements with our clients
• participate to the definition of the platform
• test the platform to provide methodical feedback to the technical team.
• identify and report bugs; follow up their resolution
Lead training activities :
• Design training material on various formats such as PowerPoint or videos.
• Organise onsite or online training sessions with users based on project needs
• Deliver onsite or online trainings to end users
• Be the point of contact for end users facing issues or questions
• Analyse, escalate and follow-up on user feedback
• Identify trainings needed by users
Career growth and development:
We have a strong culture of constant learning and we aim to grow together with our team members. You’ll have weekly follow up with your manager and regular feedback on your performance. We hold career reviews every year including a mid-year evaluation. This is the opportunity for us to discuss your performance and remuneration, but also your aspirations and career goals. We provide access to online degree trainings to help you reach your aspirations and grow your career with us.
Requirements :
• Bachelor’s degree in any field
• 1 – 3 years professional experience
• Fluent in English – oral and written
• Strong sense of responsibility and accountability
• Proven analytical thinking
• Strong communications skills
• Excellent knowledge of the Office package, especially Excel and PowerPoint
• Ideally a good understanding of the business activities of a financial institution
• Enthusiastic about working in a small but growing multinational environment
Deadline of this Job: 21 September 2022
JOB DETAILS:Country Project Director
Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policymakers, health professionals, and health care consumers to improve the quality, availability, and affordability of health services. Working with governments, donors, non-governmental organizations, the private sector, and health agencies, MSH responds to priority health problems such as HIV & AIDS; tuberculosis; malaria; maternal, newborn and child health; family planning and reproductive health; and chronic non-communicable diseases such as cancer, diabetes, and lung and heart disease. Through strengthening capacity, investing in health systems innovation, building the evidence base, and advocating for sound public health policy, MSH is committed to making a lasting difference in global health.
Main Purpose Of Job
The Country Project Director is responsible for coordinating and managing all activities for the project. S/he also serves as the technical lead on project activities focusing on pharmaceutical systems strengthening approach. S/he shall be responsible and accountable for the development, regular update and implementation of the country work plan, technical strategies, and budget to ensure attainment of the program goals and objectives in line with the project’s mandate and approaches, to contribute to the goals of the local USAID Mission and government partners. S/he is the primary liaison between the project and the local USAID Mission, Government counterparts, stakeholders, and partners involved with pharmaceutical management activities and/or implementing related programs in the country. The Country Project Director is accountable for the management of the project’s Country office, provides strategic and technical guidance and works closely with the assigned Arlington-based Portfolio Manager, other project home office technical and operational staff, and other MSH projects in the country to ensure that Project targets and deliverables are met on time. As the head of the Country Project Leadership Team, he or she ensures the timely and quality delivery of project products and activities and supervises in-country staff.