Deadline of this Job: 20 September 2022
JOB DETAILS: Assistant Claims Analyst-Medical
Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.
Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian, and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com) as well as Faulu Microfinance Bank (www.faulukenya.com) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan, and Rwanda. The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;
Business Unit(s): Rwanda
Business /Function: Assistant Claims Analyst-Medical
Location: Rwanda
Reports To: Senior Claims Analyst-Medical
MDP Level: Manager of self
Role Size K
Job Summary
To ensure prompt processing of medical claims.
Key tasks and responsibilities
• Audit and verify that all invoices are captured correctly in E-Oxygen.
• Barcoding and scanning of medical claims.
• Capture all invoices and reject ones not payable by UAP.
• Return all invoices not payable to providers / members.
• Maintain a Database on rejected invoices for reference and retrieval.
• Capture Reimbursement claims and assist in cheque dispatch.
• Process Funeral Benefit cheques within 48 hours.
• Prepare schedules for claims other UAP subsidiaries.
• Assist in pulling Membership utilization reports
• Maintain database on all reimbursement claims.
• Prepare and facilitate in medical claims file.
• Ensure compliance with SMART (when rolled out)
Qualifications and experience
• University degree preferably in health-related field
• Basic Insurance qualification
• Minimum of 1 year in a similar role
Skills and competencies
• Good communication and negotiating skills
• Good attention to details and accuracy
• Good analytical and monitoring skills
• User IT skills in database management and office systems.
• Good interpersonal skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims
• Integrity and honesty">
Deadline of this Job: 20 September 2022
JOB DETAILS: Assistant Underwriter -Medical
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Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.
Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian, and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com ) as well as Faulu Microfinance Bank (www.faulukenya.com ) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan, and Rwanda. The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;
Business Unit(s): Rwanda
Business /Function: Assistant Underwriter-Medical
Location: Rwanda
Reports To: Senior Underwriter-Medical
MDP Level: Manager of self
Role Size K
Job Summary
Underwriting and processing medical business within Company guidelines. Key tasks and responsibilities
• Apply standard rates, calculate premiums, and underwrite new, renewal business, endorsements, and cancellations.
• Prepare renewal terms for corporate business in time and ensure close and tactical follow up to renew the businesses of renewal letters and follow up.
• Prepare premium invoices and ensure timely premium collection as per the credit policy.
• Follow up on debt collection and reporting
• Ensure accurate benefits set up and membership maintenance in the system.
• Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines.
• Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting Assistants to ensure quality and timely service
• Works closely with field marketing staff/agents, brokers to develop and maintain positive business partnerships
• Liaison with brokers/agents and direct clients to verify information, explain, and interpret coverage.
• Preparation of member guides and underwriting summaries.
• Generate utilization reports, member statements, and loss ratio trends.
• Ensure compliance with standards of service/Customer service charter in all underwriting operations.
• Enforces the no–credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums.
Qualifications and experience
• University degree in statistics or business-related course
• Basic Insurance qualification
• Minimum of 1 year in a similar role
Skills and competencies
• Good communication and negotiating skills
• Good interpersonal skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims">