Tender Nº: 025/12/2022/BRD/HC&CS/CS

ASSIGNMENT TITLE: TENDER DOCUMENT FOR SUPPLY AND INSTALLATION FOR CALL CENTER SYSTEM OF THE DEVELOPMENT BANK OF RWANDA (BRD)

The Development Bank of Rwanda would like to have call center system at its premises from a well-established, qualified, and financially viable companies.

In this regard, the Development Bank of Rwanda (BRD) invites the interested and potential companies to submit their bids for the above-mentioned services according to the technical specification detailed in the tender document.

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The Tender document in English may be obtained from procurement office from 12^th December 2022 during office hours (8:00 am to 6:00 pm, Local time) upon presentation of proof of payment of a non-refundable fee of Twenty Thousand (20,000 Frw) deposited on the account Nº 593412700910118 of BRD opened in BPR Bank. 

Well bound and sealed bids presented in 3 hard copies, one of them marked “Original” and 2 hard copies marked "Copy" of the bids. The Bids shall be valid for a period of 120 days and should be submitted in BRD procurement office at the address BRD HQ, PO BOX 1341, Kigali Rwanda, not later than 28^th December 2022, at 10:00am local time.

The bids will be immediately opened in the presence of the bidders’ representatives who wish to attend the opening session in BRD meeting room on ground floor. Please note that the bids will be put in an envelope indicating the name, the address of the prospective bidder and title of the tender which will be marked as follows:

Supply and installation of call center system of the Development Bank of Rwanda (BRD)

Do not open except in public session on 28^th December 2022

Enquiries regarding this tender may be addressed in writing to:

Development Bank of Rwanda, P.O. Box 1341 Kigali Rwanda

procurement@brd.rw and copying to the brd@brd.rw

Sincerely,