Position Summary

Reporting to the ACHIEVE Rwanda Project Director, the Strategic Information Systems Manager will be responsible for jointly leading the successful transition of both Orphans and Vulnerable Children (OVC) and Determined, Resilient, Empowered, AIDS-free, Mentored, and Safe (DREAMS) management information systems to the dedicated local entities, namely government institutions. S/he will develop, manage, and oversee the project’s M&E activities and management information systems under the ACHIEVE Rwanda project by providing related technical assistance and guidance to the project team. Prior to the transition, s/he will design, enhance and configure all data and information systems activities, and engage with relevant stakeholders including government institutions and OVC and DREAMS/IGIRE local prime implementers to take over the management and leadership of system administration and use.

In addition, s/he will lead and provide the project’s technical assistance and capacity development support to government institutions and IGIRE implementors related to management information systems, data collection, data quality and analysis, and reporting to USAID and government, and any other required report.

Essential Duties and Responsibilities

Core Competency

Observable Behavior that Demonstrates the Competency

Respect

Always maintains a respectful workplace by modeling respectful behavior and supporting employees’ opinions and ideas. Reports complaints of harassment, discrimination, and hostile work environment.

Integrity

Earns others’ trust and respect by doing the right thing and by being honest, professional, and accountable in all interactions. Upholds commitments while treating everyone appropriately.

Inclusion

Creates an open, cooperative, and productive environment by including diverse people and viewpoints and building interpersonal relationships. Listens actively, considers others’ concerns, and effectively adjusts own behavior as needed. Maintains productive work relationships and an equitable environment through awareness of social identities and providing a safe space for open discussion.

Job Competency

Observable Behavior that Demonstrates the Competency

Value Based:

Upholds Pact’s values in all aspects of work. Proactively identifies issues and brings insight and a practical lens to places where identity, equity, and power intersect in work. Recognizes ways that identities show up and play out in the work.

STRATEGIC:

Ensures that program/unit strategy is consistent with department and organization strategy and mission.

Decision-Making:

Makes key decisions from a department perspective on behalf of the organization. Avoids faulty decisions that would have a serious impact on the program/unit and/or department.

Technical:

Provides leadership to a program/unit, ensuring operations are consistent with the mission and strategy of the organization/department. Ensures structure of program/unit is consistent with achieving its goals and annual objectives. Shares information with other programs/units/departments proactively. Has specific technical knowledge in his/her focus area. Understands and follows organization’s policies and procedures, proactively raising issues before/as they arise.

Budgetary:

Provides support in the management of a program/country budget and/or directly manages smaller subset of budget. Develops realistic budgets for program/unit.

Supervision:

Typically supervises staff at the Manager/Coordinator level.

New Business:

Works with management to develop and implement a new business strategy for current programs under purview, as well as new programs, to ensure sufficient resources to execute the department/program strategy and commitments. May take a leading role in the development/cultivation of public and private donor contacts.

External Representation:

Represents the organization to senior representatives of donors and the NGO community. Communication focuses on both strategic issues, including partnership development and agreement negotiation, as well as on more program-specific issues. Serves on public panels at conferences/seminars.

Minimum Requirements

Education and Experience:

• Master’s degree and 6+ years relevant experience or equivalent combination of education and experience, including 3 years of management experience.

• Master's degree in health informatics, data science, or information systems

Additional Qualifications:

• At least 4 years of experience leading management information systems development and use, monitoring, evaluations, reporting, and learning for data-intensive health programs,

• Experience designing, configuring and overseeing data management systems, including longitudinal client tracking; experience with DHIS2 required

• In-depth knowledge and experience working with government institutions and staff at different levels

• Proven track record rolling out complex data management systems with NGOs or government institutions on budget and at scale

• Up-to-date knowledge of PEPFAR MER guidance and DATIM

• Proven skills in building capacity of local implementers and government to use management information systems and conduct M&E activities for health and HIV/AIDS programs.

• Experience successfully managing a team

• Demonstrated ability to establish and sustain interpersonal and professional relationships with government institutions, implementing partners, local CSOs, and USAID in Rwanda

• Experience with child welfare and protection programs, systems strengthening, capacity building, service delivery, quality improvement, or policy development

• Strong writing and oral presentation skills, including fluency in English and Kinyarwanda

Preferred Qualifications:

• Demonstrated successful engagement and coordination with government institutions

• Demonstrated success implementing programming at the community level

• Expertise in and sensitivity to the socio-cultural barriers facing intended stakeholders and beneficiaries

• Local candidates preferred

Unique/Specialized Job Requirements

M3

Respect

• Maintains a respectful workplace by modeling respectful behavior and speaking up when disrespectful or inappropriate behavior occurs.
• Gives credit to and praises coworkers and others when warranted.
• Supports coworkers to express opinions and ideas and collaborates to help them implement these ideas.
• Reports all complaints of harassment, discrimination, or a hostile work environment.
• Ensures no one is marginalized, excluded or left out.
• Is aware of body language, tone of voice, demeanor, and expression in all interactions at work

Integrity

• Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Is consistently honest and professional in all situations.
• Respects and maintains confidentiality.
• Tells the truth and is honest in all interactions.
• Keeps promises and commitments made to others.
• Does the right thing, even when it is difficult.
• Does not yield to pressure to show bias or manipulate others.
• Avoids situations and actions considered inappropriate or that present a conflict of interest.
• Takes responsibility for own work.

Inclusion

• Listens actively, considers people’s concerns, and helpfully and effectively adjusts own behavior. 
• Works collegially with others; cooperates in building interpersonal relationships. 
• Demonstrates attentiveness when engaging in projects or assignments or when interacting with people from different backgrounds. 
• Understands and includes diverse people and viewpoints. 
• Maintains productive work relationships and demonstrates awareness of one’s own and others’ social identities and relevance in the workplace while considering multiple perspectives. 
• Creates a consistently equitable environment by constructing a safe space for engaging in difficult conversations.
• Builds an open and cooperative atmosphere by exhibiting a clear motivation to engage others, thereby avoiding unintentional exclusion.