Summary
Date Posted: Tuesday, April 12, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Senior Product Analyst - Value Added Services

Reports to: Product Manager- Value Added Services

Location: Kigali, Rwanda
Who we are:
BBOXX is a UK-based Next Generation Utility company providing affordable, reliable and clean energy solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. having already impacted over 2 million customers' lives with our solar home systems (SHS) so far and diversification into clean cooking and other utilities underway, we have 1000+ staff working across five offices in Europe, Asia and Africa - who are waking up every morning to transform the lives of our customers and to unlock their potential.

Role Brief:
The Senior Product Analyst VAS will be responsible for analyzing new VAS ideas and collaborating with internal (e.g. Product Innovation team members and Product Owners) and external stakeholders (e.g. third-party software and hardware suppliers) to design, develop, test and implement new value-added product offerings. The focus of this role will be on helping manage e-mobility pilots, defining requirements for developing new VAS-related features in Pulse or integrating third-party software for VAS into the Bboxx Pulse platform. This will involve working with POs to review customer journey processes and create stories and epics for the development of new features in Pulse.

What you can expect to be doing:
• Support the Product Manager VAS in the planning and execution of e-mobility pilots in Rwanda and other target markets working closely with the country teams and third-party partners
• Collaborate with the market research team to analyze new or existing VAS ideas (on topics such as competition, market potential/sizing, and product design)
• Conduct field visits and other research activities to gather relevant insights to support the ideation process
• Support VAS team members in assessing the business impact of new VAS at both B2B and B2C level
• Coordinate with country teams to conduct prototypes (proof of concepts) for new VAS to gain insights for scaling
• Map out customer journey steps to identify new features that need to be developed in the Pulse platform to be able to scale VAS projects
• Collaborate with software development Product Owners (POs) and Scrum Masters to define requirements for integrating third-party software for VAS in Pulse
• Support the implementation of new VAS features across Bboxx markets (e.g. help create training materials to ensure new features are implemented correctly)
• Support the Product Manager VAS in initiating and maintaining relationships with external partners to ensure successful implementation of VAS projects

What we are looking for:
• Strong passion for solving problems and designing solutions for underserved communities around the world, especially in developing countries
• Personal experience from living and/or working in a developing country
• Minimum bachelor’s degree preferably in a quantitative or software field (e.g. math, statistics, computer science)
• 1+ years’ experience working on e-mobility projects such as electric motorbikes (“e-bikes”), e-scooters, e-boats, etc.
• 1+ years’ experience working directly with software development teams, e.g. communicating requirements for new software features to developers (experience with the agile methodology is a plus)
• Strong written and verbal communication skills in English (fluency in French a plus).
• Strong analytical skills with experience using tools such as Excel and Power Point to analyse data and generate meaningful insights

Benefits:
• Competitive salary, regional/international medical insurance, company-sponsored lunch
• Our relentless commitment to personal development and career growth based on regular feedback
• Working with some of the best people in the off-grid energy sector and in next-generation utilities
• Making an impact to the millions of people living in underserved communities around the world
• Living in one of the most beautiful places of East Africa, travelling to other parts of the continent and beyond

We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you are still developing your skills. We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee. Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives and unlocking potential through access to energy!

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

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