Summary
Date Posted: Friday, February 07, 2020 , Base Salary: Not Disclosed

JOB DETAILS:

Job Description
Sales Manager, Broker - (2000000M)
Job purpose
The jobholder is responsible for brokers, maintain broker relationships, and secure business as per budget. They will generate and distribute profitable Britam Rwanda products and business as well as ensure good working relationships with brokers. The role will report to the Head of Business Development. .

Key responsibilities
• Drive sales and achieve targets as defined under the Balanced Scorecard (BSC) and Personal Scorecard (PSC);
• Proactively identify and work with Brokers to achieve specific targets and contribute to overall portfolio growth;
• Develop a sound understanding of the Broker business to identify product and service opportunities and to assist Brokers in running a better business aligned to the company’s offerings;
• Conduct Broker Market Education Program sessions as well as attend Broker and industry functions representing Britam;
• Meet with Brokers to educate them on our service proposition and products and conduct regular, planned sales calls with structured objectives and outcomes;
• Monitor sales pipeline to ensure budgets are achieved and initiate planned activities to rectify when necessary;
• Manage and leverage internal relationships to deliver a comprehensive, competitive and quality service experience to broker businesses;
• Identify and create partnerships with all licensed brokers in order to sell insurance products through the brokers;
• Manage relationships of key accounts;
• Communicate brokers’ expectations and provide insights back to the business to deliver competitively on a product or process;
• Ensure prompt follow-up on renewals to ensure that the prescribed retention ratio is achieved;
• Participate in product development and delivery for right fit of products;
• Carry out market intelligence aimed at identifying new business opportunities and strategies in consultation with relevant departments;
• Prospecting and implementing value proposition to retain and grow distribution channel and client relationships;
• Prepare daily, weekly and monthly as well as accurate reports;
• Support marketing and promotional activities;
• Facilitate Team working and knowledge sharing;
• Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
Key Performance Measures
• Achievement of weekly, monthly, quarterly and annual targets
• Achievement of renewal targets
• Percentage of key talent retention
• Ability to coordinate the team
• Providing reports timely
Working relationships
Internal Relationships:
• Accountable to the Head of Business Development;
• Directly responsible for staff working under this position i.e. Business Development Officer - Broker; and
• Required to liaise and work closely with the other business heads as may be necessary.
External Relationships:
• Regulatory Authorities.
• Insurance sector players.
• Intermediaries.
• Britam customers.
• Banks.

Essential Competencies:
• Deciding and Initiating Action: Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focusing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
• Leading and Supervising: Provides the department with a clear direction based on the overall strategic intent of the organization; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behavior.
• Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department, promotes the organizational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of the department; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
• Formulating Strategies and Concepts: Works strategically to realize organizational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department's future potential; takes account of a wide range of issues across, and related to, the organization; encourage others to take a strategic and long term view in terms of the department's future; communicates the organizational strategy, vision and objectives effectively across all levels in the department.
• Entrepreneurial and Commercial Thinking: Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, trends and possible risks in the department's structure and politics; demonstrates financial awareness; ensure costs are monitored and controlled and thinks in terms of profit, loss and added value.
• Planning and Organizing: Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors departmental performance against deadlines and milestones.

Knowledge, experience, and qualifications required
• A Bachelor’s Degree in Business or Social Sciences; a diploma in Sales & Marketing will be an added advantage.
• At least 5 years’ relevant working experience, preferably with brokers or in a financial services reputable company.
• Experience in leading and managing a team in achieving and exceeding stated objectives;
• Computer Literacy in MS Office Suite of packages.
• Knowledge of customer focus and orientation
• Ability to manage conflicting priorities and demands; with a strong passion to succeed and excel.
• Decision making –the ability to make strategic decisions in a timely and effective manner.
• High moral, ethical standing and is highly motivated.

Job Education Requirements: Bachelor’s Degree in Business

Job Experience Requirements: 5 years

Work Hours: 8

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Job application procedure
Primary Location: Rwanda-Kigali-Kigali
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 05-02-2020
Unposting Date: 19-02-2020
Number of Openings: 1
To apply, please use the following link: https://britam.taleo.net/careersection/external+-+britam/jobdetail.ftl?job=2000000M&tz=GMT%2B02%3A00&tzname=Africa%2FCairo 

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