Summary
Date Posted: Wednesday, July 06, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Public Relations and Communication Officer
Level:4.II

Job description
• Elaborate the annual communication plan and its corresponding budget;
• Maintain relationships with various public and private media;
• Collect complaints of internal services on needs of public in terms of institution's information;
• Elaborate corresponding communications/messages based on targeted group and disseminate them via most appropriate media;
• Develop communication methods and tools to be used;
• Collect, compile and analyze the results of investigations and complaints received in the suggestions' box and identify key ideas;
• Collect and process information from users on their expectations, satisfactions, and type of disputes with the institution;
• Provide advice and recommendations to improve the image and quality of the services delivered by the institution;
• Write speeches, messages and press releases from the institution;
• Organize interviews regarding the institution;
• Cover hearings and press conference of the institution; and organize radio and television programs to disseminate the results of these events;
• Write articles to be published in newspapers on the achievements of the institution;
• Make regular critical analysis of publications in the media (national and international) about the institution and produce summarized technical notes for managers;
• Take minutes of management meetings and communicate them to the staff;
• Supervise the translation of key documents to be communicated to all staff;
• Prepare and submit activity report to the immediate supervisor;
• Perform any other task assigned his/her supervisor related to his/her responsibilities.

Minimum Qualifications
• Bachelor's Degree in Communication
0 Year of relevant experience
• Bachelor's Degree in Journalism
0 Year of relevant experience
• Bachelor's Degree in Public Relations
0 Year of relevant experience
• Bachelor's Degree in Media
0 Year of relevant experience
• Degree in any other field with a relevant professional experience in communication, media and/or public relations
3 Years of relevant experience

Competency and Key Technical Skills
• Integrity
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Resource management skills
• Analytical skills
• Problem solving skills
• Decision making skills
• Time management skills
• Risk management skills
• Results oriented
• Digital literacy skills
• Verbal, non-verbal and written communication skills
• Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
• Ability to understand and apply fundamental concepts and principles related to investigating facts, gathering and packaging of information for effective delivery to audiences
• Ability to develop and implement communications initiatives using appropriate tools and channels;
• Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including Swahili) is an added advantage.
• Creative thinking skills and solution-oriented attitude;
• Ability to convey ideas clearly and concisely;
• Knowledge of online communication tools with special emphasis in audio-visual production and dissemination

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

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