Summary
Date Posted: Monday, April 25, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Product Analyst
Who we are:
Bboxx is a UK-based Next Generation Utility company providing affordable, reliable and clean energy solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience. having already impacted over 2 million customers’ lives with our solar home systems (SHS) so far and diversification into clean cooking and other utilities underway, we have 1000+ staff working across five offices in Europe, Asia and Africa – who are waking up every morning to transform the lives of our customers and to unlock their potential.

Role Profile
Reports to: Product Associate – Bboxx Pulse
Location: Rwanda – Kigali
Role Brief:.
Bboxx Pulse is our platform powering next generation utility businesses to deliver a range of life-enhancing services, from solar to cooking gas to internet, to hard-to-reach customers in developing countries. You will be responsible for analyzing, designing, developing, implementing, and evaluating a set of processes that form the Bboxx operating model, and implementing these in Bboxx Pulse, to help these businesses serve hard-to-reach customers profitably.

What you can expect to be doing:
• Conduct qualitative and quantitative research
• Create quantitative business cases and financial models for proposed Pulse features
• Measure adoption and measure business impact of new Pulse features
• Conduct focus groups and interview customers and users using human-centered design techniques, summarizing key insights and recommendations
• Analyze business processes using root cause analysis to identify problems and recommend improvements
• Research best practices from NGUs and competitors
• Write complete design documents and work with Product Owners to break them down into user stories
• Present findings in easily accessible format for general knowledge share
• Communicate regularly and facilitate best practice sharing between NGU functional staff
• Manage pilots and projects
• Develop non-software tools (e.g. Excel) as proofs-of-concept for potential Pulse features, or as Pulse support tools
• Implement pilots self-sufficiently, with minimal input from Product Associate
• Design and implement solutions to NGU requests that work with current software without requiring additional development
• Support projects as otherwise required by the Product Associate
• Support software development, implementation, and documentation
• Test new features and document results
• Create detailed how-to documentation in both written and visual formats
• Support trainings and create training materials
• Conduct other implementation-related tasks as required by the Product Associate

What we are looking for:
• University degree, preferably in Economics, Statistics, or Engineering
• 1-3 years’ work experience in a creative problem-solving role (consulting, project management, or other)
• Effective communication skills
• Fluency in English
• Bonus
• Solid knowledge of statistical methods
• SQL
• Experience in renewable energy, finance, or distribution
• Fluency in French

Preferred Skills:
• Analytical Problem solving: Thinks in a structured way and reconciles qualitative insights with data
• Self-motivation: Identifies problems and relentlessly leads the collaborative charge to solve them
• Curious and Creative: Eagerly seeks out new knowledge and generates original ideas from first principles, not beholden to traditional or textbook ways of doing things
• Thought leadership: Generates ideas and uses strong leadership & influencing skills to drive change at basic level
• Ownership: Takes responsibility and pride in managing their area of the business
• Communication: Creates clear written documentation and communicates proactively with a variety of stakeholders
If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1253?c=bboxx 
Qualified candidates will be contacted with information regarding the next steps.
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