Summary
Date Posted: Friday, October 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
People Operations Coordinator
Who We Are
Since 2009, Global Health Corps (GHC) has built a network of 1150+ next gen leaders committed to transforming health systems. Through a robust fellowship and alumni program, GHC seeds the health sector with innovative and resilient young leaders and invests in them to grow and drive systems change across their careers. GHC serves as a critical talent pipeline for its partners, an entry point to global health for non-clinical leaders who join as fellows, and a leadership accelerator for alumni and their networks. GHC leaders are concentrated in Malawi, Rwanda, Uganda, and the U.S., but the network has a truly global reach across 40+ countries and 450+ health organizations.

What You’ll Do
The People team strives to make GHC the best home for leaders seeking careers in health equity. The People Operations Coordinator will provide equitable, inclusive, and customer-centric HR services to our team. In doing so, you will help empower, support, and retain leaders who maximize GHC’s impact. Reporting to the Director of People and Culture, you will provide administrative and operational support across all People team functions, including payroll, benefits administration, recruitment, onboarding, offboarding, staff engagement, learning and development, and People analytics. You will lead HR system improvement projects and support the Director of People and culture in executing special projects.

Specifically, the People Coordinator will…
• Lead payroll and benefits administration.
• Own administrative tasks related to recruitment, performance management, leave management, staff survey administration, knowledge management, and statutory compliance.
• Lead onboarding and offboarding, ensuring teammates have the tools and support they need for strong starts and smooth departures.
• Serve as the first point of contact for People admin services and support.
• Be the owner and technical expert of our HR information system (BambooHR) and our applicant tracking system (Lever), lead People data cleaning and data management initiatives, and support People analytics projects.
• Lead People operations system improvement projects, making day-to-day People work more efficient, seamless, and user-friendly.
• Support learning and development initiatives, connecting staff with external training and helping organize internal training and development opportunities.
• Assist projects with third-party People service providers, including supporting health insurance renewals, sourcing improved payroll providers, benefits services, and HR systems and online platforms.
• Work with the Finance team to support People team invoicing and help monitor the People Team budget.
• Support the Director of People and Culture conduct routine compensation benchmarking exercises and benefits reviews.
• Support the Director of People and Culture execute strategic People team projects.

Who You Are
• An enthusiastic advocate for Global Health Corps’ mission and values. You are inspired to empower and support leaders building a movement for global health equity. You thrive on a close-knit team that values shared integrity, inclusive collaboration, sustainable resilience, and continuous learning.
• A People professional looking to grow new skills. You bring 3-5 years of work experience supporting HR/People teams or have transferable experience and a passion for People work. You want to deepen your understanding of People work in a mission-driven setting.
• You are DEI-centered and have a passion for supporting teams. You strive to make every interaction with staff a positive one. You approach every aspect of work, big and small, with a critical lens of diversity, equity, and inclusion (DEI) and have a passion for creating a work environment where all teammates feel valued and supported.
• A detail-oriented project manager with a systems mindset. You understand what details matter, and you get them right. You look for ways to make People systems simple, efficient, and user-friendly. You can turn a vision into tactical next steps.
• A problem solver who owns your work. You overcome obstacles in your work by identifying them, adapting to new information, and proactively devising solutions. You take action before being asked and hold yourself accountable when you set goals.
• An action-oriented, resourceful, and collaborative team member. You possess a “get it done” attitude, with the ability to stay focused and nimble in a dynamic environment. You work effectively across teams, time zones, and people from diverse cultural backgrounds.
• A strong communicator and relationship builder. You enjoy finding ways to relay information, so it sticks and is easily understood. You have a warm, energetic, and authentic personality that translates to building lasting relationships with a range of personalities.
• Education: Bachelor's degree required.

Work Environment And Benefits
This role can be based in Lilongwe, Malawi; Kigali, Rwanda; Kampala, Uganda; or Lusaka, Zambia. Compensation is competitive and includes an excellent benefits package with medical insurance, paid vacation and wellness days, employer-sponsored retirement savings, a professional development stipend, and flexible scheduling.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
If this opportunity speaks to you, please apply with your resume and cover letter. We review applications on a rolling basis and strive to get back to applicants within two weeks.
Global Health Corps is an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or other characteristics or any other basis prohibited by applicable law.

We embrace and value diverse skill sets and backgrounds. We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, and other identities. We represent varied professional backgrounds, collaborating across fields and sectors to form a powerful, close-knit network of changemakers. Our diversity as a community is our strength, driving our ability to be empathetic, visionary, and effective leaders in the health equity movement, and engage with the world with dignity and respect.

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