Summary
Date Posted: Thursday, April 07, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
"Infrastructure & Network Administrator
Reporting: Head Technology

Job Purpose:
Provide first-level support to end users on network issues and manage all network devices and servers of Ecobank Rwanda.

Job Context:
Maintain network design and configurations in line with group policy, configure new network devices, provide network and other communication related support. Maintain and manage local servers operating systems.

Key Responsibilities:
Network and communication
• First IT contact person for any network issues and ensure all issues are resolved in timely manner within agreed SLA.
• Ensure all telecommunications between Ecobank Rwanda and Ecobank Group also between HQ and branches are working fine and meet established uptime Service Level Agreement.
• Monitor and ensure Orion is capturing all critical network devices of Ecobank Rwanda including all branch routers, DRS Network, Third Parties VPN connectivity, Central Bank and RRA network.
• Ensure all network devices and servers are sending logs to SIEM tool.
• Manage PABX system, extensions and related calls limits;
• Monitor network uptime and Bandwidth utilization and propose changes where required.
• Ensure all telecommunications are encrypted and secured as required by Group Technology,
• Ensure all Telecommunications devices configurations are taken and kept safe,
• Perform new or change configurations of all network devices at Ecobank Rwanda such as (routers, firewalls, modems, Direct way, Packets Shapers) with full compliance to eprocess recommendation;
• Ensure any new server is well configured and set up,
• Ensure all local servers are up and working well (Active Directory server, Management Servers, RIPPS server)
• Ensure anti-virus server is working fine and that daily updates are pushed to all servers
• Design and Maintain network architecture and IP addresses scheme whenever there is change,
• Ensure quarterly tests is done on the DR site to make sure the DR site can take over from the main datacenter when needs be,
• Ensure Active Directory is cleaned up with only activate PCs and Servers as recommended by Group Technology,
• Work closely to eprocess noc team to ensure the current firewall filters only allowed websites and that internet is given to authorized users
• Ensure Dynamic Routers Switching is set up for Branch and ATM,
• Ensure critical servers and network devices are all running on UPS
• Ensure all network devices configurations backups are taken and saved in a safe environment

Security issues resolution
• Ensure all servers operating system and network devices IOS are patches and that all severity issues are resolved.
• Ensure firewalls are configured as per the group recommendations and best practice.
• Ensure other network and servers security concerns raised by Infosec and Auditors are resolved.

Other responsibilities
• Support in EOD activities and release of the system for EOD by E-process.
• Review, follow-up and ensure timely closure of logged Sysaid tickets related to network requests, incidents and changes to adhere with SLA requirements.
• Carry out any other duty assigned by his hierarchical supervisor.

Experience & Qualifications
• Have at least Bachelor’s degree in Computer Science or in any another related field
• Have minimum Cisco Certified Network Professional CCNA routing and switching
• Have at least 5 years’ experience in network administration and configuration

Skills, Capabilities & Personal attributes
• Have a good understanding and at least 5 years experience of server’s administration (MS windows servers and Lunix)
Ecobank Rwanda Plc is an equal opportunities company and females’ candidates are encouraged to apply, If your career aspirations match this exciting opportunity, please write in confidence quoting the position on the subject matter "

Work Hours: 8

Experience in Months: 96

Level of Education: Bachelor Degree

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