Summary
Date Posted: Wednesday, July 27, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
ICT Officer
Job description
• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff/clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or District to third parties, if appropriate);
• Prioritizing and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other professionals,
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment
• Electronic medical records (EMR) backup and recovery
• Ensure weekly manual backups are stored on removable media

Minimum Qualifications
• Advanced diploma in Software Engineering
0 Year of relevant experience
• Advanced diploma in Computer Science
0 Year of relevant experience
• Advanced diploma in Computer Engineering
0 Year of relevant experience
• Advanced diploma in Information and Communication Technology
0 Year of relevant experience
• Bachelor's Degree in Software Engineering
0 Year of relevant experience
• Bachelor's Degree in Computer Science
0 Year of relevant experience
• Bachelor's Degree in Computer Engineering
0 Year of relevant experience
• Bachelor's Degree in Information and Communication Technology
0 Year of relevant experience
• Bachelor's Degree in Electronics and Telecommunication Engineering
0 Year of relevant experience
• Bachelor's Degree in Information Management Systems,
0 Year of relevant experience
• Advanced Diploma in Information Management System
0 Year of relevant experience
• Electronics and Telecommunication Engineering
0 Year of relevant experience
• Bachelor of Science in Information Technology
0 Year of relevant experience
• Bachelor’s Degree in Business Information Technology
0 Year of relevant experience
• Advanced diploma ( A1) in Business Information Technology
0 Year of relevant experience
• Advanced Diploma in Information Technology (IT)
0 Year of relevant experience

Competency and Key Technical Skills
• Integrity
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Knowledge of Rwanda's ICT policies and strategies as well as National ICT policies
• Communication skills
• Proficient in designing, writing, editing, and debugging programs and databases
• Knowledge of all database vendor versions
• Interpersonal skills
• Problem solving skills
• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
• Proficiency in web application security and database security
• Analytical skills;
• Negotiation Skills;


Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
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