Summary
Date Posted: Tuesday, October 25, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
HR Manager
SPOUTS of Water Rwanda LTD is a for-profit social business that manufactures and sells the Purifaaya™ ceramic water filters and distributes rocket stove technology. SPOUTS was created in Uganda in 2014 with the simple idea that ceramic water filters could be made and sold locally, providing an amazingly effective product through a sustainable business model. SPOUTS is currently the largest ceramic water filter manufacturer in Africa.
Since SPOUTS sold its first Purifaaya in 2015, it has distributed 130,000+ filters to East Africa providing over 650,000 end-users with long-term access to safe drinking water. SPOUTS is a rapidly-growing organization with over 500 employees across Uganda and Rwanda. The next step is to expand its operations throughout East, West and Southern Africa.

The HR Manager will lead and direct the routine functions of the HR department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
Job Title HR Manager
Location SPOUTS Head Office,
KG 622 St., No.5, Kimihurura, Kigali
Reports To Global Talent Director (based in Kampala, Uganda)
Supervision Received This position requires you to work independently, in close collaboration with the Rwanda management team and the Global Talent Director (based in Kampala, Uganda)
Job Type Full-time
Start Date January 2023

Duties and Responsibilities:
Management of the HR function
• Be responsible for all HR management and development (including recruitment and selection policy/practices, discipline, grievance, mentoring, salary and conditions, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR-related issues).
• Based on need, recruit and manage additional members of the Rwanda HR department
• Implement the HR strategy aligned to the business objectives and company HR initiatives, as agreed with Global Talent Director.
• Manage and develop the HR department to ensure quality services and advice are provided across the company.
• Assist and advise managers/directors on HR policy, practice, procedure and issues.

Recruitment
• Overseeing the day-to-day management of the recruitment process, including reviewing job descriptions, website advertising, updating the company resource plan, shortlisting candidates, attending interviews and selecting final candidates.
• Creating and continually improving offer letters and contracts of employment, whilst managing the timely distribution of such documents.
• Organizing and implementing onboarding programs for new staff.

Employee lifecycle management
• Provide support to regularly review the company's talent management processes within the business areas, including performance/potential management, resource planning and succession planning.
• Coordinate the employee performance management processes across SPOUTS and collaborate with managers to develop performance plans which help strengthen employee skills and effectiveness and address performance and conduct issues as required.

Oversee employee disciplinary meetings, terminations and investigations
• Facilitate as a mediator when required to try and resolve employee grievances.
• Work with managers to ensure proper processes are followed in cases of poor performance
• Highlight and help resolve any issues/challenges/employee relations within the office at a management level.

Training and development
1. Work with the Global Talent Director to develop and implement training programs for staff.

Support and guidance to the Rwanda management team
• Support and coach the management team on all people leadership matters, including business change and transformation. Form strong relationships with the management team to be able to challenge and coach in a high-performance environment.
• Partner with the management team to project and manage organisational and procedural changes within the business area that adversely impact staff.

Other duties
• Where necessary, work in partnership on projects to aid continuous improvement and implement improvement programmes (e.g., changes to working practices, organisation changes and business “excellence” or lean programmes).
• Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales.
• Keep up to date with HR legislation by researching and attending necessary events, before providing suitable interpretation to Directors and Managers
• Update the company server with timely, relevant forms, policies and procedures to ensure accessibility for employees at all times.
• Deliver and report on the annual employee engagement survey to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement.
• Represent the company in public and official forums, functions and joint ventures as required in a positive, professional manner at all times.

Qualifications and Experience:
• Strong understanding of HR functions and ability to work on these independently
• Thorough knowledge of employment-related laws and regulations in Rwanda
• Ability to implement systems and processes in a growing office
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• A successful track record in setting priorities, management work demands and evaluating progress while remaining responsive to changing priorities
• Uses initiative to develop new approaches to address challenges
• Proficient with Microsoft Office Suite and Google Workspace
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems (Odoo and JazzHR)
• A qualification relevant to the work of an HR Manager will be highly regarded

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

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