General Building Maintenance Services
With a century-long history that has hosted 19 Nobel Laureates, Carnegie Mellon University is renowned as one of the worlds leading engineering institutions. We have played critical roles on breakthroughs in areas such as artificial intelligence, driverless cars and WiFi.
Carnegie Mellon University recently extended its global reach into Africa with its Center of Excellence in Information and Communication Technology. Focused on one of the fastest growing economic regions of the world, the Center of Excellence is creating a new generation of graduates able to take advantage of Africa’s unique opportunities.
Based in Rwanda, the Center of Excellence benefits from the country’s bold ICT strategy and our own culture of innovation to provide a platform for students to become technology thought leaders in emerging markets. Masters’ degrees from Carnegie Mellon University are awarded in two comprehensive programmes, each taught by globally renowned faculty to the same rigorous standards as the main Pittsburgh campus.
The Master of Science in Information Technology provides students with critical skills, focusing on practical applications in areas such as cyber security, mobile applications, wireless networking and strategic business planning. In internships and practicums, students get the opportunity to develop real-world ICT solutions with international companies like IBM, Microsoft and Visa.
The Master of Science in Electrical and Computer Engineering has a more technically focused curriculum, equipping students with skills in energy systems, mobile computing and telecommunications.
Our programs provide a unique opportunity for students to gain a balanced international perspective with an option to spend semesters at Carnegie Mellon’s Pittsburgh and Silicon Valley campuses.
Carnegie Mellon’s academic programs extend across countries and continents. They are rooted in an academic philosophy that develops our students into the responsible global leaders.
Now in Africa, Carnegie Mellon is excited to be pioneering a culture of inspiring innovations that change the world.

Request for Proposals For General Building Maintenance Services
Proposal Submittal Due Date
March 31, 2023 (5:00 PM CAT)
Overview
Carnegie Mellon University Africa in Rwanda (“CMU-Africa”) is requesting proposals and quotes from qualified companies to purchase services related to building maintenance services as detailed below. The CMU-Africa campus is in the Kigali Innovation City in Bumbogo, approximately 20 minutes out of Kigali town center, and comprises an Academic Building and an Amphitheatre, which house classrooms, laboratories, offices, a cafeteria, student resource center, and bookstore. It has the capacity to hold up to 500 people. The Amphitheater is peripheral to the Academic building, with a 500-seat capacity. The combined size of the Academic building, grounds, and Amphitheatre is approximately 6,500 square meters.

Scope of Work
The required services shall consist of repairs on demand and regular maintenance for CMU-Africa campus premises, with a focus on the following areas:
1. Electrical maintenance and repairs, including cabling, electrical switchgear, lighting, motion sensors, generators, elevators, etc. CMU-Africa will require the provision of onsite electrical and mechanical technicians on full-time basis for timely response to issues.
2. Regular monthly maintenance of all available air conditioner systems, exhausters, air vents, filters and devices, including its cleaning and all related systems.
3. Plumbing services; maintenance and repairs of all plumbing and sanitary appliances and systems, regular servicing of water pumps, monitoring of water pressure, etc.
4. General building maintenance and repairs including interior walls, doors, ceiling, painting, hardwood floors, furniture, and others related to the campus facilities.
5. Fire system maintenance; regular maintenance and repairs of fire alarms, fire extinguishers, fire hose reels, sprinklers, and all related fire safety systems.
More information about the building can be obtained during the expected site visit scheduled on Friday, March 23rd 2023, from 9am to 4pm.

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Timeline & Process
This request for proposal is expected to be completed based on the following timeline:
• Issuance Date 17 March 2023
• Site Visit 23 March 2023
• Response Deadline 31 March 2023
• Selection 14 April 2023
• Contract Implementation 1 May 2023
Any questions regarding this document must be issued via email to africa-finance@andrew.cmu.edu. All questions will be answered via email to all bid participants. Prospective suppliers may not communicate with any university staff or related third parties regarding this document or process than the university contact. Doing so may result in immediate rejection of that company from the process.
Responses are due via email in PDF form by the deadline listed above.
University Contact
Chipiwa Zimbwa
Chief Operations Officer
Email: africa-finance@andrew.cmu.edu
Response
Prospective suppliers must provide a response to the following bullet points. Repeat each bullet with your response below. The total response is not to exceed 2 pages in length.
General
• Provide a brief overview of your company, including its history, core values and strategy.
• Describe the team that will be assigned to the university including experience in the industry and with your organization.
• Include three current references and one past reference of clients similar to Carnegie Mellon University.

Pricing and Services
• Provide pricing for each of the services below separately:
Service Price/UOM Notes
Personnel
Material supplied

Other Items
• Include a copy of to your company’s audited financial statements.
• Include a copy of your RDB certificate.
• Have you done business with Carnegie Mellon in the past? If yes, please provide details.
• Describe any competitive advantages your company holds that should be considers outside of pricing.
• Carnegie Mellon is committed to Diversity, Equity and Inclusion (DEI) practices and principles which we strongly believe creates opportunity and drives value for our workplaces and communities. We seek partners and suppliers who share our passion to these principles. We request all bidders detail their company’s policies, processes, and commitment to DEI practices.

Terms & Conditions
Suppliers providing a quote agree to the following terms and conditions:
• The University reserves the right to reject any or all proposals received, to request clarification of any proposal, to waive informalities or irregularities; and to award a contract not based solely on the lowest cost.
• All information contained in this document is considered confidential and cannot be shared without permission by the University.
• Pricing included in your quote must be valid for at least sixty days and may not be modified, withdrawn or canceled.
• The University will not pay for any information requested herein, nor is it liable for any costs incurred by the participant in responding to this request. All proposals submitted become the property of the University; they will not be returned.
• None of the information released either verbally or in writing shall be deemed binding to the University in any manner.
• All proposals or offers must be signed by a duly appointed officer or agent of your company.
• The University payments terms are Net 30.
Should your company’s quote be accepted by the university, the standard terms and conditions of university purchase orders apply. To review the standard university terms and conditions, please request from Chipiwa Zimbwa at africa-finance@andrew.cmu.edu.
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