Summary
Date Posted: Friday, August 12, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
F&B Restaurant Manager
Department F&B
Reports To F&B Manager

Primary Objective Of Position
The Food & Beverage Restaurant Manager ensures that all daily checklists and guest satisfaction / expectations + Billing instructions + Reporting of Charges are updated and correct at all times
Manages the individual team members through efficient and effective communication methods in terms of training + scheduling + appraisals + operational requirements

Tasks, Duties and Responsibilities
Provides Efficient, Prompt, Trouble free, and Courteous Service
• That the team roster / schedule is made available on a weekly basis
• Continuous Positive and Motivating Attitude of ALL of team members
• Regular Staff / Team Meetings are conducted
• That all Food and Beverage orders are placed and charged accordingly – Without Exception
• That ALL HACCP Standards are followed Without Fail
• That the upkeep and cleanliness of the outlets happens on a regular basis
• That the duties of the team members are performed on a daily basis and feedback when not done – procedure to monitor expected
• Daily training and competency checks for team members are done
• That all Food and Beverage outlets are set up as per agreed standard
• That Food and Beverage Out of Stock items are communicated
• That the buffets are set-up as per standard and ready before guests arrive = 30 minutes before
• That all maintenance or engineering concerns are communicated on a regular basis – through more than 2 means of communication
• That bar duties are done and recorded

Security, Health and Safety
• Reports all potential and real hazards appropriately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Follows emergency procedures to provide for the security and safety of guests and employees
• Works in a safe manner that does not harm or injure self or others
• Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations
• Anticipates possible and probable hazards and conditions and notifies the Supervisor
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct
• That waiter duties are done and recorded

Miscellaneous
• Control of time and attendance of team members – includes disciplinary actions
• Ensure alternatives are available for any unavailable stock – Must have Attitude of a Solution – No is Not an option
• Engage / Talk to ALL guests
• Good Planning of essential Operating Equipment / Stock Maintenance for All sections of F&B (not limited to Restaurant only)
• Good Forward planning of events / schedules 1 month in advance
• Menu management and updating
• That menus are accounted for - all present and that they are neat and correct Qualifications
• A university degree In hospitality or related courses from a recognized higher learning institution
• Guest/customer relations experience, preferably in a hospitality environment
• Strong working knowledge of relevant computer software including MS Office and booking and payment systems
• Numeracy skills
• Administrative skills
• Must have the ability to communicate effectively with guests, co-workers and managers

Key Competencies and Qualities
• Working experience as a restaurant management at least for 2 years
• Customer service orientation
• Attention to detail and accuracy
• Planning and organizing
• Ability to multitask and prioritize
• Professional appearance and attitude
• Effective verbal and written communication skills
• Ability to handle stress and stay calm under pressure, and conflict resolution skills
• Decision making and judgment skills, and team work
• Flexible regarding work schedules
• Ability to respond appropriately to diverse customers and guests
• That requisitions are made and follow-up on stock still to arrive"

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
• Please send the following documents to hr@epichotelandsuites.com 
• Cover letter
• Resume
• Academic papers (the successful candidate will be required to submit notarized copies)
• Service certificates proving the work experience
• 3 professional references
All attachments should be in Word or PDF form. No phone calls, please.
Note:
• Applicants must meet the minimum requirements in terms of qualifications.
• Successful candidates will be required to submit a criminal record
Interested candidates should submit their applications in English not later than 15/08/ 2022 at 05 pm.
Done at Nyagatare, on the 10th August 2022
Christopher A. MUYOBOKE
HR - MANAGER

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