Summary
Date Posted: Friday, February 03, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Direct Sales Force (DSF) Manager -1 Post
Business Unit(s): Rwanda
Business /Function: Marketing and Distribution
Location: Rwanda-Kigali
Reports To: Marketing and Distribution Manager
MDP Level: Manager of others
Role Size M
Job Summary
Lead teams of insurance sales agents towards meeting or exceeding their sales goals. Passionate about educating themselves and their team members on business strategies in a manner that ensures achievement of set business targets

Key tasks and responsibilities
• Sell and promote the Company’s General Insurance products to potential and existing clients.
• Seek leads and develop clientele through networking so as to find new and potential customers
• Contact potential clients and making presentations to prospective clients.
• Present proposals and requests for insurance to the Company’s underwriters for quotations and promptly communicate the terms to the clients
• Follow up on quotations to close business and obtain feedback from clients
• Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
• Submit duly completed proposal forms to the Company and obtain confirmation binding cover
• Deliver insurance documents such as policy documents, motor certificates, endorsements to the client and explain the policy terms and conditions.
• Maintain regular contact with the clients to nurture the relationship between the Company and our customers
• Follow up policy renewals to retain the business
• Report clients claims to the Company and follow up on claims documentation from the client
• Follow up the claim with the Company and provide information to the client regarding the claim and ensure that the claim is settled expeditiously.
• Forward customer queries and complaints to the Company and ensure the same are addressed.
• Identify customer needs and present them to the Company.
• Obtain information on activities in the market and advise the Company on business opportunities and threats.
• Maintain a record of all business acquired and prospective clients. Educational And Experience Requirements
• Masters in a business or social-science-related field.
• 10+ years of experience managing stakeholder relationships, especially with private sector actors and organizations, with a strong understanding of / familiarity with the business environment and community in Rwanda.
• Understanding of the UN Sustainable Development Goals (SDGs), the government of Rwanda’s plans to achieve a sustainable development, corporate sustainability and specifically the role of the private sector in achieving SDGs in Rwanda.
• Knowledge of media relations and events promotion.
• Language competency: Fluency in English and Kinyarwanda.
• Excellent and creative writing skills.
• A proven track record of coordinating projects.
• An international outlook and mindset.
• Demonstrated initiative and ability to work independently, but equally comfortable working in a diverse team environment and often under deadline pressure.
• Experience working with partners to generate the best results on deadline and within budget.

Proven Delivery Of Results
• Must be able to manage multiple priorities (including content management demands), communicate status appropriately, and maintain a high level of operational transparency and accountability.
• Delivers to clear goals within strategies. Identifies priority activities and assignments, allocates appropriate time and resources, tracks progress and adjusts priorities as required.
• Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary.
• Excellent oral and written communication, interpersonal and collaborative skills.
• Strong organizational skills and ability to prioritize a varied workload.
• Strong problem-solving skills, analytical skills, and attention to detail.

Job Experience: No Requirements

Work Hours: 8 60

Level of Education: Bachelor Degree

Job application procedure
Please visit our careers page through: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/Direct-Sales-Force--DSF--Manager_JR-35258?q=rwanda 
Interested candidate are requested to submit their applications by 5.00 p.m. 10th February 2023.
Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.
ONLY short-listed candidates will be contacted.

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