Summary
Date Posted: Tuesday, March 30, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
ABOUT VIAMO
Mobile technology is revolutionizing how organisations engage with the people they serve. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals. Viamo believes that information is power. We connect individuals and organisations using digital technology to make better decisions. With more than 30 million people reached in 2020 alone, we are well on our way to meeting our ambitious goal of reaching 50M people annually by 2023.

ABOUT THE ROLE
You will be our representative in-country and a passionate leader within the Digital for Development movement. Your role is to drive impact, working with partners to develop and launch innovative and effective digital engagement campaigns via mobile. You need to ensure that every large development organization knows about the value of Viamo’s solutions and you will supervise the delivery of Viamo’s work on our projects and programs.
Viamo has been operating in Rwanda since 2017 and has implemented more than 45 projects. As of September 2020, mobile phone penetration is reported to be between 75% and 80% by Rwanda Utilities Regulatory Authority (RURA). With Viamo’s use of audio based engagements, we are uniquely positioned to work in Rwanda given the high penetration of basic and feature phones yet low penetration of smartphones.
In 2020, we reached nearly 1.5 million unique listeners who listened to more than 20 million messages across our channels, demonstrating how even basic mobile phones can be effectively used to transform lives. Our ambition for 2021 is 2 million unique listeners and 29 million key messages. Our flagship 3-2-1 service has more monthly users than Facebook in Rwanda and we want to keep it that way. We have partnered with almost every major development sector partner in Rwanda and we have developed strong links with key line Ministries. We led the development of Viamo’s remote training strategy and have played a key role in driving Viamo’s impact and revenue .

KEY RESPONSIBILITIES
Business Development
Define Viamo’s market positioning in Rwanda, identify new business opportunities, track and respond to RFPs, and design high quality projects and programmes with partners
Work with partners to design and launch effective mobile engagement projects; this includes building relationships, co-designing projects and preparing budgets.

Partner Relations Management
• Delight our partners with quality, timely execution of program deliverables.
• Provide support to key partners for the effective use of Viamo’s services across a range of sectors, including health, food security, nutrition, livelihoods and agriculture.
• Solicit and document partner feedback to inform the ongoing development of Viamo’s offerings
• Manage relationships with Mobile Network Operators to ensure the infrastructure is in place to connect with all mobile phones in Mali

Program Implementation
• Oversee the development of annual work plans and annual budgets for all donor-funded programs.
• Oversee the implementation of project activities and ensure deliverables are met to the set quality standards and within the agreed timelines.
• Oversee the production of narrative and financial reports (with support from Viamo’s finance team)
• Supervise qualitative and quantitative research and other field activities when necessary
• Manage the 3-2-1 Service, expanding content available and developing commercial partnerships to diversify revenue
• Team Management and Representation
• Take the lead in creating impact by building a strong local team and ensure that all Viamo staff are passionate and committed to creating impact through mobile
• Manage the Viamo Rwanda team, provide close coaching and support, ensuring capacity is being developed
Represent the organisation to national government agencies and ensure organizational compliance with national regulatory bodie

Key Performance Indicators
• Impact: Number of unique listeners and engagements
• Bookings: Value of secured partnerships
• Revenue: Execution & invoicing of program deliverables
• Reporting Structure
• Reports to: Southern Africa Regional Director
• Reporting to Country Director: A team of three
• Profile

Desirable
• Experience living / working in Rwanda
• Fluency in French/Kinyarwanda
Experience implementing USAID/FCDO funded projects
Viamo is an Equal Opportunity Employer. We value diversity and encourage applications from all candidates. We believe that diverse perspectives help our teams to create innovative solutions and understand our global clients’ needs. In alignment with our values, we are committed to recruiting and retaining a diverse global workforce without discrimination

Essential
• Experience of 8+ years in any combination of: social enterprise, INGO, Mobile Network Operator, ICT4D/ Digital for Development, donor or international implementer
• Proven business development skills, proposal writing and partnership building with a history submitting winning applications
• Proven project management experience, including reporting and budgeting
• Entrepreneurial mindset and proven experience in co-developing ideas with partners; workshop facilitation skills and experience in design thinking approaches
• Leadership skills, including intercultural sensitivity and a passion for unleashing the potential of your colleagues

Work Hours: 8

Experience in Months: 96

Level of Education: Postgraduate Degree

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Job application procedure
Please submit your application outlining your motivation for the role here https://bit.ly/2O4PACg 

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