Consultancy to Provide Quality Assurance Services for the Upgrade of AFR’s ERP to Microsoft Dynamics 365 Business Central at Access to Finance Rwanda (AFR)

AFR began its operations in 2010 with the core objective of stimulating the development of the financial sector in Rwanda. AFR’s intention is to remove the systemic barriers that hinder access to financial services by putting low-income people particularly the rural poor and women at the centre of its interventions. AFR supports the development and provision of financial services including savings, credit, insurance, payments, and remittances. AFR is funded by FCDO, Sweden, USAID, the MasterCard Foundation, and KfW.
To ensure long-term sustainability and consistency of its achievements, AFR supports the Government of Rwanda’s development objectives and aligns all her interventions to the national policy frameworks such as the Financial Sector Development Programme (FSDP 2), the Economic Development Poverty Reduction Strategy (EDPRS 2), Vision 2020 and National Strategy for Transformation (NST 1).

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ACCESS TO FINANCE RWANDA
Request for Proposals for Consultancy to Provide Quality Assurance Services for the Upgrade of AFR’s ERP to Microsoft Dynamics 365 Business Central.
Subject of Procurement: Consultancy to Provide Quality Assurance Services for the Upgrade of AFR’s ERP to Microsoft Dynamics 365 Business Central.
Procurement Reference Number: AFR/RFP- QUALITY ASSURANCE - ERP /JUNE/2022
Date of Issue: 13th June 2022
13th June 2022

REQUEST FOR PROPOSALS
PROCUREMENT REFERENCE NUMBER: AFR/RFP- QUALITY ASSURANCE - ERP /JUNE/2022.
Dear Prospective bidder:
Access to Finance Rwanda (AFR) is a Rwandan not for Profit organization, established in March 2010 by the governments of the United Kingdom (UK) and Rwanda and with support from the UK Foreign, Commonwealth and Development Office (FCDO). Existing funders of AFR include FCDO, the MasterCard Foundation, Sweden and Jersey Overseas Aid (JoA).
AFR’s strategic focus is stimulating the financial sector development by partnering with financial institutions and other stakeholders to increase access to and use of quality financial services. We identify and address constraints that prevent the financial market from reaching Rwanda’s low-income population and support Rwanda’s economic growth and promote innovations and learning that result in sustainable change in the financial sector. Improving access to financial services for the rural poor, women, youth and MSMEs is a particular focus.
AFR is guided by the Market System’s Development (MSD) approach recognising that efforts to increase financial inclusion and financial sector development have to be market led and profitable for sustainability. AFR supports the Government of Rwanda’s development objectives by aligning all its interventions to the national policy frameworks including the Financial Sector Development Strategic Plan 2018-2024, and the National Strategy for Transformation (NST) 2017-2024.
AFR is continuously working to improve her operational effectiveness and efficiency to provide a better working experience for her team of 25 staff. As part of this process, AFR is seeking to upgrade the current ERP to a better version of Microsoft Dynamics 365 Business Central. The core modules in the new ERP shall include project management, procurement, financial management, asset management, human resources management, payroll, Grants management, contracts management, documents. The new ERP is expected to provide a seamless end to end automation and integration of processes and activities in all the modules. The process flows in each module and the integration thereof shall incorporate AFR operational needs, best practice, and latest system capabilities.
The detailed specifications and functional requirements of the ERP and individual modules shall seek to have a system that is implementable within a reasonable timeline, provides operational efficiency, is cost effective, integrated and is user friendly.


Objective of the assignment
To recruit a consultancy firm with demonstratable expertise and hands on experience in providing quality assurance resulting in successful implementation of projects of similar size, scope and complexity project. The consultant shall review the ERP SOPs and the BRD and provide expert input. The consultant will also provide expert advice on decisions relating to ERP infrastructure, software, security, hosting, and other critical elements of the implementation.
Proposals should be directly responsive to all items, terms, conditions, specifications, and other documents referred to in this RFP.
• Requests for clarifications to the contract may be submitted until Friday, 17 June 2022.
• Interested parties should submit their proposals no later than Monday, 27 June 2022.
Responding bidders are advised that this solicitation does not in any way obligate AFR to make a contract award or compensate the responding firms for any costs associated with the preparation and submission of their proposals. Additionally, AFR may award a contract without conducting negotiations; all proposals should be submitted initially using your most favourable terms. AFR reserves the right to award any resultant contract to other than the offeror submitting the lowest price proposal based on technical excellence, schedule superiority or client request.
All communications regarding this RFP should be addressed via email:procurement02@afr.rw
Below is the planned procurement schedule (subject to changes):

Activity Date
a)Advert issued Monday, 13 June 2022
b)Request for clarifications Friday, 17 June 2022
c)Proposal closing date Monday, 27 June 2022
d)Evaluation process Friday, 1 July 2022
e)Notification to bidders Thusday, 7 July 2022
f)Contract Signature Friday, 15 July 2022

Cordially,
Jean Bosco Iyacu
Chief Executive Officer