The selected contractor must complete the project within three and a half (4) months of contract signing.

Period of assignment: from Contract signing until 30 October 2024.

RCI owns all intellectual property rights, the complete platform and database content, and all work performed under this assignment’s service contract.

Concept

In the bid, the bidder is required to show how the objectives defined in Chapter 2 are to be achieved, if applicable, under consideration of further specific method-related requirements (technical-methodological concept). In addition, the bidder must describe the project management system for service provision.

Technical-methodological concept

1.1 Strategy:

1.1.1 The bidder is required to consider the tasks to be performed with reference to the objectives of the services put out to tender (see Chapter 1).

1.1.2 Following this, the bidder presents and justifies the strategy with which it intends to provide the services for which it is responsible (see Chapter 2).

1.4 Processes

1.4.1 The bidder is required to describe the key processes for the services for which it is responsible. In particular, the bidder is required to describe the necessary work steps.

1.6 Project management

1.6.2 Project management of the contractor

The bidder is required to explain its approach to coordination with the GIZ and RCI project. GIZ and RCI will provide one contact person for the contractor. The explanations of the bidder shall consider the following minimum standards to be met by the contractor:

• The provision of at least one contact person for GIZ and RCI
• The existence of substitution management.
• Daily availability by phone (on workdays)
• The response to emails within 24 hours.
• Weekly availability for physical or virtual meetings.
• Weekly progress reporting (verbal or written)
• The submission of quality-assured deliverables at least three workdays before the approval is due to be made (all deliverables need approval from GIZ)
• The selection, preparation, training and steering of the experts assigned to perform the advisory tasks.
• The management of costs and expenditures, accounting processes, and invoices is in accordance with GIZ's requirements.

Personnel Concept

The bidder is required to provide personnel who are suited to filling the positions described, based on their CVs, the range of tasks involved and the required qualifications.

The below specified qualifications represent the requirements to reach the maximum number of points.

Team Lead/Key Account Manager

Some areas of responsibility for this role.

• Experience in project management, including planning, executing, and delivering complex IT projects.
• Strong leadership and communication skills to effectively manage teams and stakeholders.
• Proficiency in gathering and analysing requirements from stakeholders.
• Strong analytical and problem-solving skills to identify and translate project needs into actionable tasks.

Qualifications required.

• Education/training (2.1.1): University qualification (master’s or equivalent): Project management, IT, computer science or relevant field
• Language (2.1.2): Good business language skills in N/A
• General professional experience (2.1.3): 5+ years of professional experience in the IT sector
• Specific professional experience (2.1.4): 5+ Years of experience in IT project management
• Leadership/management experience (2.1.5): 5 years of IT management/leadership experience as a project team leader or manager in a company
• Regional experience (2.1.6): 5+years of experience in projects in (region): Africa, of which 5+years in projects in (country): Rwanda
• Development Cooperation (DC) experience (2.1.7): N/A
• Other (2.1.8): N/A

Expert 1: Full-Stack & Database Developer

Technical expertise

• Proficiency in front-end web technologies such as HTML, CSS, and JavaScript.
• Experience in building responsive and accessible websites.
• Knowledge of front-end frameworks and libraries such as React, Angular, or Vue.js.
• Understanding of cross-browser compatibility and web performance optimization techniques.
• Proficiency in server-side programming languages such as Python, JavaScript, or PHP.
• Experience in designing and implementing databases using SQL or NoSQL technologies.
• Knowledge of web frameworks such as Django, Ruby on Rails, or Node.js.
• Familiarity with web services, APIs, and data retrieval and storage integration techniques.
• Skilled in database design, management, and optimization, with expertise in relational database management systems (e.g., MySQL, PostgreSQL).
• Designed and implemented various database architecture, defining data fields, relationships, and security measures.
• Implemented mechanisms for data validation, privacy protection, and efficient data retrieval.

Qualifications required.

• Education/training (2.2.1): University qualification (bachelor’s or equivalent): Computer science, software engineering or a related field.
• Language (2.2.2): Good business language skills in N/A
• General professional experience (2.2.3): 5+ Years of experience in IT Sector in a similar role
• Specific professional experience (2.2.4): 5+ years of professional experience in front-end and back-end web development, including server-side programming, database design and integration.
• Leadership/management experience (2.2.5): N/A
• Regional experience (2.2.6): 5+years of experience in projects in (region): Africa, of which 5+years in projects in (country): Rwanda
• Development Cooperation (DC) experience (2.2.7): N/A
• Other (2.2.8): N/A

Expert 2 : DevOps Engineer

Technical expertise

• Scripting and Programming: Strong skills in Python, bash or PowerShell, or similar languages.
• Proficiency in using version control systems like Git for source code management, branching, and merging.
• Understanding of security best practices, vulnerability scanning, and compliance frameworks to ensure secure and compliant infrastructure and applications.

Qualifications required.

• Education/training (2.3.1): University qualification (bachelor’s or equivalent): computer science, data engineering, or a related field
• Language (2.2.2): Good business language skills in N/A
• General professional experience (2.3.3): 5+ years of experience in the IT sector in a similar role.
• Specific professional experience (2.3.4): 5+ years of experience in DevOps
• Leadership/management experience (2.3.5): N/A
• Regional experience (2.3.6): N/A of experience in projects in (region): N/A, of which N/Ain projects in (country): N/A
• Development Cooperation (DC) experience (2.3.7): N/A
• Other (2.3.8): N/A

Expert 3 : UI/UX Designer

Technical expertise

• Proficiency in UX/UI design tools such as Sketch, Figma, or Adobe XD.
• Strong understanding of user-centred design principles and usability testing.
• Ability to create wireframes, prototypes, and user flows to guide the development process.
• Knowledge of accessibility standards and best practices for inclusive design.

Qualifications required.

• Education/training (2.4.1): University qualification (bachelor’s or Certification): User experience design, interaction design, or a related field.

Language (2.4.2): Good business language skills in N/A

• General professional experience (2.4.3): 5+ years of experience in responsive design and cross-browser compatibility
• Specific professional experience (2.4.4): 5+ in UX/UI design and a strong portfolio that showcases user-centred design principles and practical design solutions
• Leadership/management experience (2.4.5): N/A
• Regional experience (2.4.6): N/A of experience in projects in (region): N/A, of which N/Ain projects in (country): N/A
• Development Cooperation (DC) experience (2.4.7): N/A
• Other (2.4.8): N/A

Expert 5: Web developer

Technical expertise.

• Proficiency in graphic design tools such as Adobe Photoshop, Illustrator, or Sketch.
• Strong understanding of user experience (UX) principles and ability to create visually appealing and user-friendly website designs.
• Knowledge of responsive design principles and the ability to optimise designs for different devices and screen sizes.
• Familiarity with the latest design trends and best practices for modern website interfaces.

Qualifications required.

• Education/training (2.5.1): University qualification (bachelor’s or Certification): Graphic design, web design, or a related field.
• Language (2.5.2): Good business language skills in N/A
• General professional experience (2.5.3): 5+ years of experience in responsive design and cross-browser compatibility
• Specific professional experience (2.5.4): 5+ years of experience in web design, graphic design, or related roles, and my portfolio demonstrates proficiency in creating visually appealing and user-friendly designs.
• Leadership/management experience (2.5.5): N/A
• Regional experience (2.5.6): N/A of experience in projects in (region): N/A, of which N/Ain projects in (country): N/A
• Development Cooperation (DC) experience (2.5.7): N/A
• Other (2.5.8): N/A

Costing requirements

The bidder is required to calculate their financial tender based exactly on the parameters specified in the inputs. The contractor is not contractually entitled to use up the days or budget in full. The number of days and the budget will be contractually agreed as maximum limits.

The bidder must also provide an estimation of the quantity of web tools, plugins, SSL certificates, and any additional tools necessary to fulfil the project requirements outlined in the inputs.

Requirements on the format of the bid

The structure of the bid must correspond to the structure of the ToR. In particular, the detailed structure of the concept. The bid should be drawn up in English (language).

The CVs of the personnel proposed in accordance with the Personnel Concept section of this ToR must clearly show the position and job the proposed person held in the reference project and for how long. The CVs should also be submitted in English (language).

The consultant should provide at least three certificates of good completion of similar projects conducted in Rwanda and/or the Region.

Application

The Expression of Interest will be evaluated based on the following criteria:

• Individual profile,
• Relevant experience,
• Your strategies to assure agility, flexibility, and responsiveness,
• Personnel offer
• Financial offer.

Annex / Attachments

Submission of offer: The Expression of Interest should contain the following:

A. Technical Proposal:

• A cover letter expressing your interest in this assignment
• Technical proposal with a brief description of why you would be considered as the most suitable for the assignment, relevant expertise, and a detailed, clear methodology, your approach to complete the assignment, template attached.
• Company registration certificate (RDB)
• VAT-Registration Certificate
• Latest tax clearance certificate
• Proof of successful completion of related assignments.

B. Financial Proposal: The price per service category must contain all relevant costs supported by a breakdown of each cost. The costs must be in RWF and VAT

Please submit electronically your EoI (technical & Financial offer) in 2 separated emails and should be in PDF files to this email ONLY: RW_Quotation@giz.de until latest 05^th July 2024

Please you must write on each email subject this sentence: 

83467915 Technical/financial offer, without this sentence, your offer may not be considered

Hard copies are not allowed this time

GIZ reserves all rights