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Vacancy title:
2 Customer Care Officers
Jobs at:
University Teaching Hospital Of KigaliDeadline of this Job:
16th July 2019
Within Rwanda , Kigali , East Africa
Summary
Date Posted: Thursday, July 11, 2019 , Base Salary: Not Disclosed
JOB DETAILS:
UNIVERSITY TEACHING HOSPITAL OF KIGALI .
Job Responsibilities:
• Collect periodically the claims from customers in the suggestion boxes for analysis
• Participate actively in the analysis process
• Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions.
• Ensure the proper follow up of the recovery plan
• Management of all problems related to customers
• Identify and report on performance constraints
• Ensure proactive systems to maintain operational performance in collaboration with other services
• Professional appearance and commitment of customer care
• To ensure the office, customer area and their personal appearance is at the highest level of clean line
• Submit monthly, quarterly and annually report to the supervisor
• Perform other related duties as required
Job Skills: Not Specified
Job Qualifications: "A0 in Communication, Journalism, International Relations, Marketing
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
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Job application procedure
Follow the link below to apply
http://recruitment.mifotra.gov.rw/Applications/Apply/3705
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