Summary
Date Posted: Thursday, September 26, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Oxfam is a global movement of people working together to end the injustice of poverty. Oxfam’s vision is a just world without poverty. We are a confederation of 17 Oxfam affiliates working in over 90 countries, all working as one Oxfam on goals that support our shared vision. We want a world where people are valued and treated equally, enjoy their rights as full citizens, and can influence decisions affecting their lives. Oxfam in Rwanda was physically established in the 1980s, although prior to that in the 1960s, Oxfam was engaged in delivering humanitarian response, water and sanitation, conflict management and sustainable livelihoods by funding project work of partner organizations in the country. Oxfam overall vision is just Rwanda without poverty. Oxfam in Rwanda developed a Five-Year Strategic Plan (2015-2020) based on comprehensive analysis of the Rwandan context and the power constellations that identify some of the critical barriers to inclusive development in the country and opportunities for change. Therefore, the strategy is centered on interventions that are in line with its mission – to ensure that poor women, men, and youth enjoy equal rights and benefit from fair and inclusive development. Oxfam invests where it can add value as the country implements the National Strategy for Transformation and now moving from Vision 2020 to Vision 2050. Oxfam Country Strategy is implemented under four key program pillars, namely: - Sustainable Livelihood, Participatory Governance, Gender Justice and Humanitarian Preparedness and Resilience Strengthening. All our work is led by three core values: Empowerment, Accountability, Inclusiveness. Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people, and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks. We are currently recruiting for experienced Rwandan national for the position of: IT Officer Location: Based in Kigali – but may be required from time to time to support other locations, Salary: Competitive Duration: One year (renewable) Availability: Immediately Level: National D2 JOB PURPOSE To maintain information technology infrastructure thereby ensuring that Oxfam staff within Rwanda Programme can use information systems - including email, networks, PC and corporate applications - effectively to enhance Oxfam’s work. .

key Responsibilities
• Responsible for the management and maintenance of all computer systems in the office as and when applicable, resolving issues electronically while ensuring that all system-based requirements and maintenance of IT systems are in place with support from the regional and global teams.
• Assessment of requirements on purchase of hardware/software for the office, working in close co-ordination with Logistics for technical validation of purchase requests.
• Assist the Business Support Lead in developing an annual budget for costing of IT equipment during the Programme budgeting process – this will include providing up-to-date expenditure incurred at the HQ level. To suggest Programme-wide specific expenditure for IT to be incorporated into the programme’s annual budget processes with consideration for the most cost-effective parameters and quality guaranteed parameters;
• Management and administration of the Local Area Network (LAN), server maintenance, Meraki Access points, routers, and switches to ensure high availability of systems;
• Effective data management of the office server, including disaster recovery that ensures data is backed up and restoration tested regularly to safeguard business continuity.
• Organize and conduct formal staff induction and build users’ capacity on recommended IS practices and offer specific application skills training as required.
• Support programmes in implementing and maintaining applications that assist them in their day to day work while ensuring that all software and hardware installed in the Rwanda Programme offices comply with OGB IS policies and global standards.
• Administration and maintenance of the of the Network Integrated and Unified Communication system in the Kigali office.
• Country focal point for systems upgrade, software installation, updates and maintenance, global project rollouts, and all other IT related issues including ICT4D in Rwanda Country Programme.
• Be responsible for submitting monthly reports to the IS Service Manager on I.T issues in Rwanda Programme.
• Effective management of the Rwanda Service Now stack aimed at ensuring that requests and incidents reported by users are resolved within the laid-out Service Level Agreement thresholds.
• Working with, management and evaluation of external IT suppliers and contracts to ensure that the Programme is getting value for money for all goods and services procured.
• Configuration Management (detailed recording and updating information on the enterprises’ computer systems including hardware and software).
Other
• Required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women's rights
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles
SKILLS, EXPERIENCE AND KNOWLEDGE
• Bachelor’s Degree in Information Technology/Computer Science and professional training on computers, with knowledge on Local Area Networks, servers (basic hardware and software).
• 3 years’ experience in IT Support, troubleshooting, LAN and WAN administration
• Technically competent in the area of specialization and/or experience in IT workflows.
• High level of competence in development and implementation of computerized systems.
• Good written and verbal communication skills in English.
• Use of initiative in problem-solving.
• Ability and willingness to appreciate and follow Oxfam policies and (technical) procedures to do the job.
• Suggests new ways to improve the work process.
• Contributes to team building.
• Solves problems with appropriate upward referral.
• User-oriented approach in the performance of duties.
• Possesses initiative and able to work with minimum supervision.
• Able to work under pressure.
• Flexibility.
• Understanding of the aims, objectives and values of Oxfam, and the capacity to live these values.
• Commitment to humanitarian principles and action, and to Oxfam’s equal opportunity and gender policies. Capacity to integrate gender and diversity issues into office management.
Essential
• Bachelor’s Degree in Information Technology/Computer Science and professional training on computers, with knowledge on Local Area Networks, servers (basic hardware and software).
• 3 years’ experience in IT Support, troubleshooting, LAN and WAN administration
• Technically competent in area of specialization and/or experience in IT workflows.
• High level of competence in the development and implementation of computerized systems.
• Good written and verbal communication skills in English.
• Use of initiative in problem-solving.
• Ability and willingness to appreciate and follow Oxfam policies and (technical) procedures to do the job.
• Suggests new ways to improve the work process.
• ·Contributes to team building.
Desirable
• Solves problems with appropriate upward referral.
• The user-oriented approach in the performance of duties.
• Possesses initiative and able to work with minimum supervision.
• Able to work under pressure.
• Flexibility.
• Understanding of the aims, objectives, and values of Oxfam, and the capacity to live these values.
• commitment to humanitarian principles and action, and to Oxfam’s equal opportunity and gender policies. Capacity
Key Attributes
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities
• Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work
• Commitment to undertake Oxfam’s safeguarding training and adherence of relevant policies to ensure all people who come into contact with Oxfam are as safe as possible

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

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Job application procedure
Interested and qualified candidates should submit their applications including recent curriculum vitae (CV) with contact details (phone and email address) of their most recent line manager as part of their referees and motivation letter to: https://bit.ly/2luQ0nq  .The closing date for this vacancy is 8th October 2019

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