Summary
Date Posted: Thursday, October 13, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Unified Communications Systems Senior Engineer
Level:3.II
Job description
• Delivery of UC systems and services within the government institutions
• This person will manage the operations of backend systems used in the UC environment to provide Cisco based collaboration services.
• The UC Engineer will define process and methodology used to support the company user base within the organization as well as oversee the implementation of the technology.
• Understanding the mailing systems as communication and collaboration tools
• Understanding of communication tools that existing such as WebEx, Microsoft teams, VC and so on ----
• Responsible for the Architecture, implementation, documentation, operations, disaster recovery and lifecycle of all voice, video, call center and conferencing infrastructure
• Partner with the business for the daily operations of Call Center technologies
• Ensure the integrity of corporate network, UC and data systems security to prevent unauthorized
• access to corporate technology resources
• Continually seek, demonstrate, and share knowledge in the information technology field to result in optimum expertise and resources for government institutions

Minimum Qualifications
• Advanced diploma in Computer Science
3 Years of relevant experience
• Advanced diploma in Computer Engineering
3 Years of relevant experience
• Advanced diploma in Information and Communication Technology
3 Years of relevant experience
• Bachelor's Degree in Software Engineering
3 Years of relevant experience
• Bachelor's Degree in Information and Communication Technology
3 Years of relevant experience
• Bachelor's Degree in Electronics and Telecommunication Engineering
3 Years of relevant experience
• Master’s Degree in Software Engineering
1 Year of relevant experience
• Master’s Degree in Information and Communication Technology
1 Year of relevant experience
• Advanced Diploma (A1) in Software Engineering
3 Years of relevant experience
• Master of Science in Engineering, Electronics and Telecommunications
1 Year of relevant experience
• Bachelor of Science in Computer Science
3 Years of relevant experience
• Bachelor of Science in Computer Engineering
3 Years of relevant experience
• Master of Science in Computer Science
1 Year of relevant experience
• Master of Science in Computer Engineering
1 Year of relevant experience
• Advanced Diploma in Electronics and Telecommunications
3 Years of relevant experience

Competency and Key Technical Skills
• N/A
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Resource management skills
• Analytical skills
• Problem solving skills
• Decision making skills
• Time management skills
• Risk management skills
• Results oriented
• Digital literacy skills
• Fluency in Kinyarwanda, English and/ or French. Knowledge of all is an added advantage
• Professional Certifications in: Cisco Certified Network Associate – CCNA (or other applicable certifications such as CCDA); Cisco Certified Network Professional – CCNP (or other applicable certifications such as CCDP, CCIE); CompTIA Security + are an added advantage
• Familiarity with cloud based services and technologies, such as Contact Center as a Service (CCaaS), Cisco Hosted Cloud Solution (HCS), Unified Communications as a Service (UCaaS) and others is an added advantage.
• Experience in government ICT sector and NST1;
• Experience in supporting Cisco Call Manager and associated systems (Jabber, WebEx, Telepresence);
• Demonstrated expertise in Cisco UCCx;
• Creativity and Innovation

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Interested and Qualified, Click Here To Apply

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