Summary
Date Posted: Tuesday, September 20, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Senior Quality Assurance Officer
Level:3.II
Job description

• Developing and implementing quality management procedures and systems for all RMI operations
• Conduct Quality Assurance compliance audits of all RMI operations and processes
• Advises on changes to be introduced and provides tools and techniques to enable their implementation.
• Establish the overall requirements for Quality Assurance specifications and standards for materials, processes and products for the institution;
• Review services and processes non-conformance and recommend remedial actions including but not limited to modifications of techniques and methods or Quality Assurance standards;
• Ensure that all managerial and technical activities are free from any or errors and are of the highest quality.
• Develop Quality Assurance plans and other required process control procedures, to insure that proceedings, work in progress and finished products meet the specified quality and standards
• Monitor and advise on the performance of the quality management system and produce data and report on performance measured against set indicators,
• Build a useful database for all modules and courses certified and offered by RMI and partners;
• Oversee course validation process and compile appropriate reports;
• Set the review and validation process for RMI learning modules and ensure compliance with quality assurance standars; compile annual reports on RMI learning modules
• Secretary to the review and awards committee
• Keep all documents in relation to Quality monitoring including course monitoring reports, validation reports, course development manuals, master copies of modules and courses, consultancy assignment etc;
• Any other duties assigned by the superior in line with the job"

Minimum Qualifications
• Bachelor’s Degree in Public Administration
3 Years of relevant experience
• Bachelor's Degree in Management
3 Years of relevant experience
• Master's Degree in Public Administration
0 Year of relevant experience
• Master's Degree in Management
0 Year of relevant experience
• Bachelor's Degree in Education
3 Years of relevant experience
• Master's Degree in Education
0 Year of relevant experience
• Bachelor's Degree in Business Administration
3 Years of relevant experience
• Master's Degree in Business Administration
0 Year of relevant experience
• Bachelors Degree in Pedagogy
3 Years of relevant experience
• Bachelor's degree in Business information technology management
3 Years of relevant experience
• Master's degree in Business information technology management
0 Year of relevant experience
• Master's Degree in pedagogy
0 Year of relevant experience

Competency and Key Technical Skills
• N/A
• Strong critical thinking skills and excellent problem solving skills.
• Inclusiveness
• Accountability
• Communication
• Teamwork
• Client/citizen focus
• Professionalism
• Commitment to continuous learning
• Organization skills
• Research and data collection skills;
• Problem solving skills
• Excellent communication and interpersonal skills;

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
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