Vacancy title:
Sales Channel Acquisition Support
Jobs at:
Airtel Rwanda LtdDeadline of this Job:
18 January 2023
Summary
Date Posted: Thursday, January 12, 2023 , Base Salary: Not Disclosed
JOB DETAILS:
Sales Channel Acquisition Support
"Bharti Airtel Limited is a leading global telecommunications company with operations in 16 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. Bharti Airtel had over 456 million customers across its operations at the end of Jun 2018. To know more please visit www.airtel.com
Location Kigali, Rwanda Business Unit /
Function Department
Sales & Distribution
Written By HR Administrative Reporting to: Operations Manager
Approved by: Functional Reporting to:
1. Job Purpose
To Lead and Manage the Channel Sales support section within Sales & Distribution Department, Oversee all Channel acquisition activities, Sales Analysis and Sales Administration.
2. Key Accountabilities
Expected End Results: Supporting Activities:
1. Sales Channel Acquisition onboarding
• Providing KYC and Swap access to acquisition channel
• Creation of New AM Agents
• Follow up on all stakeholders on KYC-related issues
• AM Agents KYC management
• Outlets acquisition, Motivation and Retention.
2. Dealer & Kiosks, AMBs & Agents platforms support + Daily operations & Profitability
• Support on partners operations in USDM
• Bsoft issues support to allow faster onboarding of new AM Agents
• Agents PIN resets support
• AMBs & Kiosks daily transactions monitoring reports.
3. KYC platform coordination + KYC devices performance monitoring & reporting
• Process and test all the new features of the platform (UAT, etc)
• KYC Devices reporting district wise, zone wise, daily, weekly, monthly.
4. Channel Acquisition & Growth Report
• MD – Agents mapping tracker
• MH – SSO/Kiosks/KYC Agents mapping tracker
• Channel wise Gross add performance reports(daily)
• District wise channel growth reports (new and existing SSOs per MHs, New and existing AM Agents per MDs)
• MH & MD daily, weekly and monthly performance report.
Demonstrated Key competencies
This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.
Skills critical to the role:
• Self-motivated with high energy levels, a sense of urgency, empathetic, able to demonstrate a drive for results within tight deadlines
• Good business acumen – very high analytical skills.
• Strong troubleshooting and problem-solving skills. Should be able to think on their feet and provide timely solutions with ability to follow up issues till closure.
• Excellent interpersonal skills and decision-making ability + Team player.
• Educational Level & working experience must have:
• A university bachelor’s degree in business administration with Information Technology OR a Business administration-related degree with good experience with ICT tools.
• Very good IT skills (MS Excel, SQL, Microsoft office tools)
• At least one year work experience in Telecom or FMCG or Mobile Financial Services.
Job Experience: No Requirements
Work Hours: 8
Level of Education: Bachelor Degree
Job application procedure
Interested and qualified candidates are invited to apply for the roles by sending an application letter and resume to “recruitment@rw.airtel.com ”
Also indicate the position you are applying to in the subject line.
Only shortlisted Candidates will be contacted.
The deadline for applications is 06.00 PM on 18 January 2023
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