TITLE: SUPPLY OF 60 SUGGESTION BOXES OF CUSTOMER FEEDBACK

Tender Number: 052/G/NCB/2024/2025/RMS Ltd

Type of contract: Framework Agreement

Client: Rwanda Medical Supply (RMS) Limited

Dear Esteemed bidders,

Rwanda Medical Supply Limited is a Central Medical Store which took over all the mission, business and services that were managed by Rwanda Biomedical center/Medical Procurement and Production Division(RBC/MPPD) with effect from 14^th August 2020.This transfer was made with aim to deliver the better health service to our population.

RMS LTD now invites eligible bidders to submit their offers for the establishment of a framework agreement for SUPPLY AND DELIVERY OF SUGGESTION BOXES FOR CUSTOMER FEEDBACK. as indicated in the schedule of requirements. The framework agreement(s) shall be conducted for a period not exceeding three (3) years prior to a new competition. Such agreement shall be implemented by signing a one-year contract renewable annually upon satisfactory performance by the supplier.

The tender document shall be obtained from RMS Head Office on working day 08:30am to 5pm local time, from Monday to Friday, upon presentation of the proof of payment of a non-refundable fee of ten thousand (10,000) Rwandan Francs or its equivalent in freely convertible currency paid to one of the following accounts: 1000009586 (Currency: FRW) and 1000009624 (Currency: US$) – Swift Code: BNRWRWRW) of CAMERWA ASBL opened at NATIONAL BANK OF RWANDA and 00040-00049366-26 of RMS LTD, opened in BANK OF KIGALI.

The bids shall remain valid for a period of 120 days starting from the submission deadline above mentioned.

All bids shall be accompanied by a Bid security of 2% of total amount of bid or its equivalent in a freely convertible currency, duly signed and sealed by the guarantor.

Well printed bids, properly bound and presented in two copies, one of which is the original, must be couriered or hand-delivered in a sealed envelope marking the reference number of the tender must be submitted at the reception of the address below before 24/10/2024 at 10:00 am local time. Late bids will not be accepted. Bids opening will be the same day at 10:30am local time at the following address.

RWANDA MEDICAL SUPPLY (RMS) LIMITEDVillage: Virunga, Cell: Kibaza, Sector: Kacyiru , District: Gasabo ,KN 8 Ave, Kigali

All interested bidders may obtain some complementary information by writing on the email rmsltd.procurement@rmsltd.rw/imahirwe@rmsltd.rw " style="box-sizing: border-box; color: rgb(49, 158, 98); text-decoration: none; font-family: Roboto, sans-serif;"> imahirwe@rmsltd.rwwithin three-sixths (3/6) of the deadline period for the submission of tenders as of the date of tender notice publication days before the fixed deadline for the submission of bids.