Service Manager Job at Radisson Blu Hotel & Convention Center Kigali - Career Opportunity in Rwanda

Vacancy title:
Service Manager

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Management ]

Jobs at:

Radisson Blu Hotel & Convention Center Kigali

Deadline of this Job:
11 August 2021  

Duty Station:
Within Rwanda , Kigali , East Africa

Summary
Date Posted: Tuesday, July 27, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
Description
Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! here at the Radisson Blu Hotel, we’re looking for people just like you!
At Radisson Blu Hotel, we are one team and make memorable moments for our guests.
Our first class Front Office Department is the heart of the house, and our Service Managers exude patience, empathy and personality to host the show through a well-rehearsed, people focused and empowered team.
A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.

Key Responsibilities of Service Manager:
• Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
• Overseas and participates in the prompt and courteous check in and check out of guests
• Utilize leadership skills and motivation to maximize team member productivity and satisfaction
• People developer/exporter

Requirements of Service Manager:
• Proficient in all Front Office and Guest Relations procedures to be a resource when needed
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
• Commercially aware
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System

If creating memorable moments is your passion, then check in with us and say Yes I Can! Come join us and Make Every Moment Matter!

Education Requirement: No Requirements

Work Hours: 8


Experience in Months: 60

 

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Job Info
Job Category: Management jobs in Rwanda
Job Type: Full-time
Deadline of this Job: 11 August 2021
Duty Station: Kigali
Posted: 27-07-2021
No of Jobs: 1
Start Publishing: 27-07-2021
Stop Publishing (Put date of 2030): 27-07-2065
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