Summary
Date Posted: Tuesday, August 10, 2021 , Base Salary: Not Disclosed

JOB DETAILS:

Sector: Finance and investment
Letshego Rwanda PLC was established in Rwanda in 2004 and is a subsidiary of Letshego Holdings Limited (LHL), a pan Africa financial services group that is headquartered in Gaborone. LHL is quoted on the Botswana Stock Exchange (BSE) with a current market capitalization in excess of Rwf 500 Billion (US$ 500 million) that places it in the top 40 sub-Saharan Africa companies (excluding South Africa). Letshego Rwanda is a credit and deposit-taking microfinance licensed by the National Bank of Rwanda.

Website: http://www.letshego.com

JOB ADVERT
Letshego Rwanda Plc is a licensed credit and deposit taking microfinance. The company was established in 2004 and is a subsidiary of Letshego Holdings Ltd. Letshego is an inclusive finance company with consumer, micro-lending and deposit-taking subsidiaries across sub-Saharan Africa.

An opening has arisen within Letshego Rwanda Plc for the below-mentioned position. This role is tenable at Letshego Rwanda. The successful candidate will serve as a key member of the country management team (CMC). The requirements of the role are outlined below:

Profile Details
Job: Relationship Officer
Department: Sales and Distribution
Section: Sales and Distribution
Location: Country( Muhanga, Musanze and Kigali

Position Requirements
Education
• Bachelor’s degree in Marketing, Business Administration/ Economics or similar field

Experience
• At least 2 years’ experience in a high ranking Sales and Product financial institution

Certifications
Knowledge
• Strong understanding of customer insights and analytics
• Understanding product and customer lifecycle and management

Skills
• Integrity and ethical standards
• Excellent communication skills
• Organisational and planning skills
• Analytical skills, good judgment and decision-making ability to interpret businesses’ sales performance and market information.
• Ability to identify risks and work on mitigating the risks. Multidisciplinary disposition.

Main Purpose (Why does the job exist)
To be responsible for providing product sales and service to the target groups as defined in the branch’s business strategy.

Critical Deliverables /Core Accountabilities and Responsibilities
• Grow subsidiaries business growth through implementation of the branch sales strategy.
• Process quality loans by ensuring adherence to company policies and procedures
• Prepare monthly sales report
• Build relationships with the relevant stakeholder to grow Letshego’s business.
• Sells the subsidiaries sales and products through digital channels
• Offer excellent customer service to retain the customer base.
• Identifies opportunities for process improvement by gauging customer reactions to processes and policies.

Key Performance Indicators
• Timely Resolution of queries/complaints
• Product Sales /Net Pay-outs
• Customer satisfaction with products & services
• Retain and Grow customer Base

Complexity of the Role
Multi-cultural awareness and the ability to interact with a wide range of differing levels across the Group, government, society and business in general.

Deadline: Friday, 27th August 2021 at 17.00 hrs

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

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Job application procedure

Send your CV to info-rw@letshego.com, indicating the position you are applying for.

Only Shortlisted candidates will be invited for interviews

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