Terms of Reference _ ToRs for the Provision of dedicated Fiber Internet Services
Reference Number: TN 0020 /Jhpiego-RW/FY24
Background
Jhpiego enhances health and saves the lives of women and families in limited-resource settings. For nearly four decades, Jhpiego has put evidence-based health innovations into everyday practice to overcome barriers to high-quality health care services for the world's most vulnerable populations. From our origins as technical experts in reproductive, maternal, and child health, Jhpiego has grown to embrace new challenges, including HIV/AIDS, malaria, and cervical cancer prevention - reflecting the increasing interconnectedness of global health.
Jhpiego Rwanda, an affiliate of Johns Hopkins University, is inviting potential service providers for the provision of fiber internet services.
Reliable internet connectivity is essential for our operational needs such as cloud-based applications, remote work capabilities, video conferencing, data sharing across regional offices, data management, communication, and service delivery. The terms of reference outline the requirements for the provision of dedicated fiber internet services to enhance our capabilities.
Objectives
The primary objective of the terms of reference is to solicit proposals from qualified service providers for the installation, configuration, and maintenance of fiber internet services. The specific goals include:
Scope of Work
The service provider will be expected to:
Installation and Configuration
Internet Speed and Reliability
Maintenance and Support
Security
Deliverables
The following deliverables are expected from the service provider:
Duration of the Contract
The contract is expected to last for one year starting from November 2024, Renewal of the contract will be based on performance reviews, considering uptime, response times, and quality of service as outlined in the SLA.
Proposal Submission
Interested service providers must submit a proposal that include the below mandatory requirements:
Evaluation Criteria
Proposals will be evaluated based on the following criteria:
Evaluation Criteria |
Maximum Points |
Technical capability and experience. |
20 Pts |
Quality of proposed solutions. |
20 Pts |
Commitment to service levels and support. |
20 Pts |
Evidence of at least three (3) past performance or previous jobs done, as well as reference letters from at least three (3) references (Preferably INGOs) |
20 Pts |
Financial offer
|
20 Pts |
Total |
100 Pts |
How to Apply
Interested bidders are required to submit a signed and stamped quotation in a sealed envelope no later in a sealed envelope not later than Friday, October 18,2024 at 1:00 PM. Indicate on the envelope “ Provision of Fiber Internet Services” and Address your Proposal to the Finance and Operations Director at JHPIEGO, Gasabo, Kacyiru, KG 563 ST ROAD, Golf View Rise Building, 3rd Floor. Tel: 0788381188.
For any inquiry, please submit through , Rwanda.Procurement@jhpiego.org in at least 2 days before the bids submission deadline.
N.B.: Failure to meet the closing deadline will result in rejecting the bidding proposals.
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.