Summary
Date Posted: Wednesday, May 05, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Background information
BK TecHouse Ltd. is a Digital, Lean-Agile Technology Company dedicated to delighting our customers, employees and shareholders by providing high quality Innovative Technology products and services that empower our customers to strive in a fast-changing market. We provide equal employment opportunity for all, promote Servant Leadership and behave with integrity and transparency. A career with BK TecHouse offers greater opportunity, greater challenge and greater satisfaction. .

Job Title: Lead DevOps & IT Infrastructure
Department/ Section/Unit: Technology Delivery
Location: Kigali-Rwanda
Reports to: Director of Software Engineering
Direct Reports: DevOps & IT Infrastructure Team

Purpose of the Job
• The position of Lead DevOps and IT Infrastructure is a versatile position, which requires knowledge of writing full stack code, working with build and data pipeline, managing infrastructure and code deployments.
• The ideal candidate must be able to collaborate with software, infrastructure, and quality engineers and operations teams to develop solution that will drive efficiencies in delivering solutions to the end customer.
• She/He will be responsible to implement Continue Integration/Continuous Delivery (CI/CD) tools, processes, and best practices that bridges the gap between development and operations teams.

Main Responsibilities
• Lead DevOps & IT Infrastructure responsibilities include:
• Creates new designs, architectures standards, repeatable processes, and methods for delivering software faster, better, and cheaper; and managing Infrastructure Operations better to provide excellent customer experience
• Selects, implements, and tests emerging DevOps-centric automation tools and technologies for CI/CD, configuration management, infrastructure provisioning, and test automation
• Builds and supports infrastructure used by development, test, and operations teams
• Drives efficiencies in the code build & deployment pipeline to improve the availability, scalability, performance, and security
• Gathers and aggregates logs, data, and metrics to improve the quality of services
• Creates, manages, and uses dashboard for continuous monitoring, alerting and health check of applications and the underlying infrastructure
• Contributes to future improvement of software and infrastructure delivery and operation processes e.g., data pipelines, data warehouses, artificial intelligence, machine learning, and use of microservices with containerization
• Leads and guides the team with clear DevOps strategy, implementation, and best practices
• Provides team training, mentoring, document processes, and method of procedures
• Develops and maintains essential working relationships with key internal and external cross-functional stakeholders and leaders to achieve results
• Internal Policies
• Develop, manage, and enforce functional policies, procedures, and quality best practices
• Participate in Financial & Project Planning. Prepare, manage, and monitor DevOps and IT infrastructure budget

Key Performance Areas
DevOps
• Achievable Service Level Agreements, Objectives, and Indicators (SLA, SLO, and SLIs)
• Increase Tooling and Automation

Workflow optimization
• Increase number of deployments/releases
• End-end telemetry – availability, outages, performance, security, etc.

IT Infrastructure
• Meet Availability/Uptime SLAs
• Improve Mean Time to Resolution (MTTR)
• Meet Security/Vulnerability Management goals
• Infra Capacity & Cost Optimization

Profession knowledge
• Full Stack experience in developing IT Software Systems, Web and Mobile Applications
• Experience in Agile software development methodologies
• Experience in implementing and operating CI/CD, Test, Security, and Other Automation tools
• Experience in implementing and operating Application Performance & Monitoring (APM) tool
• Experience in implementing and operating Instrumentation and Logging tools
• Knowledge of with Containerization and working knowledge of Dockers
• Knowledge of Infrastructure as a code process and tools e.g., Terraform
• Experience working with SAAS and Cloud environment – AWS, Azure, or Private Clouds
• Previous experience in Agriculture, Education or FinTech industry a plus

Experience
• 3 to 5+ years as a Software Engineer Relevant experience
• 3+ years in a DevOps or SRE Role Relevant experience

Education & Professional certifications
• Bachelor’s Degree in Computer Science or Engineering
• Master’s degree preferred
• Professional certifications in Information Technology and related fields

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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Job application procedure
Submit your CV to bktechouse@bk.rw by 17 May 2021

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