Vacancy title:
IT Help Desk Officer
Jobs at:
National Human Rights Commission (NHRC)Deadline of this Job:
Wednesday, September 27 2023
Summary
Date Posted: Friday, September 22 2023, Base Salary: Not Disclosed
JOB DETAILS:
Ensuring ICT equipment are in good condition
Make inventory of ICT equipment
Prepare Maintenance plan of ICT equipment
Conduct maintenance(curative and preventive) of ICT equipment
Guarantee purchase and related equipment meets the appropriate specifications and required standards
Ensuring the reliability and scalability of the network
Troubleshoot problems with network and security infrastructure , including routers, switches, firewalls, VPN, proxy servers and make corrective actions when necessary
Deploy, monitor and troubleshoot local area networks using a variety of network equipment, software and protocols
Monitor network traffic to identify problems and make capacity planning recommendations with the help of the NMS (Network Management System) and monitoring tools
Managing Website and database
Regular updating the website
Website backup and upgrade
Website security
Proving ICT Training and support services to staff
Assess user capacity and suggest training and area in need of improvement
Create material and presentations for trainings and reports
Conduct training of employees on both computer software and ICT systems
Offer ICT support services to staff on both hardware and software
Ensuring Data management and Security
Create data recovery/backup system
Effective functioning of internal messaging function and internal access
Install, update and upgrade regularly computer softwares (Antivirus, OS…)
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree
Job application procedure
• Interested and qualified? Click here to apply
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