IT Help Desk Officer job at National Human Rights Commission (NHRC)
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431 Days Ago
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Vacancy title:
IT Help Desk Officer

[ Type: FULL TIME , Industry: Public Administration, and Government , Category: Computer & IT ]

Jobs at:

National Human Rights Commission (NHRC)

Deadline of this Job:
Wednesday, September 27 2023 

Duty Station:
Within Rwanda , Kigali, East Africa

Summary
Date Posted: Friday, September 22 2023, Base Salary: Not Disclosed

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Learn more about National Human Rights Commission (NHRC)
National Human Rights Commission (NHRC) jobs in Rwanda

JOB DETAILS:
Ensuring ICT equipment are in good condition

Make inventory of ICT equipment
Prepare Maintenance plan of ICT equipment
Conduct maintenance(curative and preventive) of ICT equipment
Guarantee purchase and related equipment meets the appropriate specifications and required standards

Ensuring the reliability and scalability of the network
Troubleshoot problems with network and security infrastructure , including routers, switches, firewalls, VPN, proxy servers and make corrective actions when necessary
Deploy, monitor and troubleshoot local area networks using a variety of network equipment, software and protocols
Monitor network traffic to identify problems and make capacity planning recommendations with the help of the NMS (Network Management System) and monitoring tools

Managing Website and database
Regular updating the website
Website backup and upgrade
Website security

Proving ICT Training and support services to staff
Assess user capacity and suggest training and area in need of improvement
Create material and presentations for trainings and reports
Conduct training of employees on both computer software and ICT systems
Offer ICT support services to staff on both hardware and software

Ensuring Data management and Security
Create data recovery/backup system
Effective functioning of internal messaging function and internal access
Install, update and upgrade regularly computer softwares (Antivirus, OS…)

Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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Job Info
Job Category: Computer/ IT jobs in Rwanda
Job Type: Full-time
Deadline of this Job: Wednesday, September 27 2023
Duty Station: Kigali
Posted: 22-09-2023
No of Jobs: 1
Start Publishing: 22-09-2023
Stop Publishing (Put date of 2030): 22-09-2066
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