Summary
Date Posted: Wednesday, June 26 2024, Base Salary: Not Disclosed

JOB DETAILS:
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Job Category
Foreign, Commonwealth and Development Office (Programme Roles)
Job Subcategory
Development and Humanitarian

Job Description (Roles and Responsibilities)
We are recruiting an SEO Corporate Services Manager to lead The British High Commission Corporate Services function in Kigali. The successful applicant will be able to demonstrate an unwavering customer focus, excellent interpersonal and communication skills, strong leadership and an ability to deliver consistently across a broad range of corporate services responsibilities. The role covers Rwanda and Burundi.
This role is essential for the delivery of corporate services across the network, providing leadership, direction and management of the wider corporate services team.
We are looking for someone with experience in corporate delivery, ideally with evidence of delivering in a similar role with similar challenges. The successful applicant must have resilience to manage multiple projects concurrently and understand the broad range of corporate activities and how Corporate Services impacts on all areas of operations. Experience of managing a team is essential.

Roles and responsibilities
• Lead and oversee the delivery of high quality corporate services across the network. Work cohesively with the wider CS team, using strong leadership and people management skills to ensure workloads are managed effectively. Champion an inclusive and supportive atmosphere in the CS team, providing regular feedback to enable continuous improvement of service delivery. Lead the CS relationship with Estates and other stakeholders to ensure excellent and consistent delivery.
• Set the tone and direction for corporate services, and support senior managers in the running of the High Commission’s operations.
• Set clear performance standards for the Corporate Services Team and monitor staff compliance with the FCDO Code of Conduct
• Oversight procurement and contract management to meet UK government standards for value for money and transparency.
• Long-term planning to ensure the consistent provision of corporate services during periods of high demand.
• Lead change and transformation activities designed to establish Corproate Services as a high performing team
• Develop and implement a Continuous Improvement Plan in response to feedback from the Overseas Platform Users Survey. Work closely with the DET TL and DHM to identify key issues and improve service provision
• Participate in a future operating model design which provide effective services and is financially sustainable.
• Prepare management reports as required across the Mission
• Member of the BHC Kigali Leadership Team and other BHC governance committees including housing, Health & Safety and Post Management Committee
• Oversight and direct input to policy in support of the Country Business Plan
• Manage 5 direct reports
• Provide Post-level support to hub for recruitment processes and other HR related matters.

Essential qualifications, skills and experience
• A bachelor’s degree
• Five years’ management experience,
• Comfortable managing a diverse team.
• Experience of corporate services/facilities management, procurement, contract negotiation,
• financial, project or risk management.
• Language requirements: fluency in English

Desirable qualifications, skills and experience
• Experience of change, transformation and continuous improvement programmes to deliver operational excellence and best practice is desirable.
• Has some experience with Performance management and other HR related processes
• Attention to detail and strong administrative skills
• Has some knowledge with Health and Safety processes
Required behaviours
Changing and Improving, Leadership, Managing a Quality Service, Working Together

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

Application link: https://fco.tal.net/ 

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