Vacancy title:
Customer Relationship Officer
Â
Jobs at:
IABFM Africa LtdDeadline of this Job:
07 February 2020 Â
Summary
Date Posted: Wednesday, January 08, 2020 , Base Salary: Not Disclosed
JOB DETAILS:
The key duties of the position are to identify the client’s/potential client’s needs for training and to present to the client IABFM Africa’s solution to their training needs. .
Job Responsibilities
• Generate and qualify leads
• Source and develop client referrals
• Prepare sales action plans and strategies
• Schedule sales activity
• Develop and maintain a customer database
• Develop and maintain sales and promotional materials
• Plan and conduct direct marketing activities
• Make sales calls to new and existing clients
• Develop and make presentations of company products and services to current and potential clients
• Negotiate with clients
• Develop sales proposals
• Prepare and present sales contracts
• Conduct product training
• Maintain sales activity records and prepare sales reports
• Respond to sales inquiries and concerns by phone, electronically or in-person
• Ensure customer service satisfaction and good client relationships
• Follow up on sales activity
• Perform quality checks on product and service delivery
• Monitor and report on sales activities and follow up for management
• Carry out market research and surveys
• Participate in sales events
• Monitor competitors, market conditions and product development
Job Skills: Not specified
Job Qualifications:
• Ideally, candidates should have a tertiary qualification with a business/marketing orientation.
• 1-3 years of previous experience in a similar role/industry with sales/customer relations experience.
• Intermediate Microsoft Office skills (Word, Excel, PowerPoint, and Outlook)
• Excellent verbal and written communication
• Self-motivation
• Good interpersonal skills
• Organized and able to meet deadlines
• Familiar with Bids/Tenders
Job Education Requirements: Not specified
Job Experience Requirements: Not Specified
Â
{module 312}
Job application procedure
To apply please click here Â
All Jobs
{module 317}
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.