Summary
Date Posted: Tuesday, August 27 2024, Base Salary: Not Disclosed

JOB DETAILS:
General Description
The Business Banking Manager is responsible for overseeing the daily management of branches, including deposits, loans, and business operations in general. He/She must ensure a high level of service delivery to clients at the operational level.

Job Description
• Monitor periodic planning of branches (loans, savings, memberships, etc.);
• Regularly track client operations (loans, savings, memberships, etc.);
• Participate in branch expansion studies;
• Identify new market niches for branches;
• Supervise the quality of service delivered to clients at the operational level;
• Contribute to improving customer service within the branches;
• Monitor daily branch operations (loans, savings, memberships, etc.) ;
• Analyze periodic branch reports (savings, memberships, loans, etc.) ;
• Collect branch grievances and participate in their resolution;
• Provide support and advice to branches on all aspects related to improving savings and loans;
• Conduct regular visits to branches to ensure smooth operation and support for bank agents;
• Ensure branch managers control and adhere to liquidity management security measures;
• Facilitate better management of loan portfolios at the branch level;
• Contribute to increasing the volume and quality of the branch’s loans;
• Organize, supervise, and coordinate the activities of services under their responsibility;
• Prepare and periodically evaluate branch and subordinate performance;
• Periodically assess branch managers in collaboration with the Commercial Director and the Credit Manager;
• Plan and periodically evaluate the activities of subordinates;
• Ensure compliance with existing procedures;
• Periodically consolidate technical reports from branches;
• Conduct in-depth analysis of monthly reports and share recommendations;
• Perform other similar tasks as assigned by superiors;

Required Profile And Qualifications
• Bachelor’s degree in finance, Accounting, Management, Marketing, Business Administration, or other related fields;
• At least 4 years of experience in Business or marketing;
• Knowledge of Finance Institution products and Services;
• Proficiency in sales, prospecting, and negotiation techniques;
• Strong interpersonal and managerial skills;
• Proficiency in office software;
• Mastery of written and verbal communication;
• Ability to work under pressure.

Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates should submit the following documents no later than Friday, September 6, 2024.
• A cover letter
• Detailed Curriculum Vitae with three references and relevant Certificates.
• ID and a copy of your degree notified.
Only selected candidates will be contacted
Done at Kigali on August 26th , 2024.
NYANGEZI Joseph
Acting Managing Director

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