Summary
Date Posted: Friday, February 14, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment .

Job Responsibilities
• Prepare, review, and update flow sheets for equipment; communicate additions or deletions; and ensure billing accuracy. Hang, rig, inspect, and repair equipment in accordance with property rigging standards. Set-up, operate, and troubleshoot AV/projection equipment/devices.
• Oversee the set-up of AV equipment in banquet/meeting rooms. Ensure AV equipment is operational, label/repair/clean when necessary. Tape down/dress loose wire/cable. Check delivered equipment and room set-up against Banquet Event Order.
• Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell AV services, and provide price quotes. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.
• Assist management in training, scheduling, and motivating employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to employees' concerns.
• Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Reach, grasp, turn, manipulate, move, lift, carry, push, pull, or place objects weighing less than or equal to 75 pounds. Visually inspect tools, equipment, or machines. Move up and down ladders/stairs/ramps, and over uneven/slippery surfaces.
• Perform other reasonable job duties as requested by Supervisors.

Job Skills: Not Specified

Job Qualifications: Not Specified

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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