Summary
Date Posted: Friday, February 14, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Akagera Management Company is seeking an Assistant Manager for Ruzizi Tented Lodge. Ruzizi is a small lodge, with a maximum of 20 guests, located in Akagera National Park. The lodge has been operating since 2013 and has maintained a five-star rating on TripAdvisor for the past 5 years. We are looking for enthusiastic, dynamic, highly motivated and reliable individual to work with an established team to continue making a success of Ruzizi Tented Lodge. Assistant Manager works closely with the Lodge Manager, responsible for the efficient overall management of the lodge and client satisfaction .

Job Responsibilities
Staff management; overseeing work of all staff including housekeeping department, kitchen, and front of the house, making sure all staff are prepared and organized on a daily basis and adhering to the standards set out in the SOP’s.
Hospitality; hosting, socializing with guests and being present and available to respond to all visitor needs quickly and efficiently.
Food and beverage; assisting the manager to oversee and organize ordering & purchases, planning, production, and service
Administration; Work closely with the front office receptionist on bookings & assist with reception duties where needed, reporting, ensuring stock control measures are being taken.
Overseeing off-days and annual leave timetables in the absence of the Manager
Housekeeping; checking the quality of cleaning is maintained, reporting to manager and scheduling general maintenance

Job Skills: Not Specified

Job Qualifications
Speak fluent English, French, and Kinyarwanda
Be Rwandan nationals
Have completed education to a minimum level of Bachelor’s Degree in Tourism and Hospitality Management
Have a minimum of 3 years’ experience working in hospitality
Be proficient in the use of Microsoft Excel, Word, and PowerPoint
Vast knowledge of Front Office Management
Knowledge of tourism and wildlife and conservation is an advantage
A background in finance or administration is an advantage
A quick learner and enthusiastic, and have good people skills
Be highly organized, self-motivated, and eager to learn
Be dependable, respectful, flexible
Demonstrate good work ethic, hardworking and honest
The position is subject to standard terms and conditions, medical cover, accommodation, and food while at the place of work are provided on-site.

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
Please ensure your application contains the following:
Cover letter addressed to the Tourism and Marketing Manager
CV
Letter of integrity
Names and contact details of 2 professional referees
The closing date for applications is 28th February 2020 to be delivered to the Tourism and Marketing Manager at Akagera National Park Headquarters or emailed at akagerarecruitment@gmail.com  Successful shortlisted candidates will be called for interview.

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