Summary
Date Posted: Wednesday, July 03 2024, Base Salary: Not Disclosed

JOB DETAILS:
Assist with placement of orders, refunds, or exchanges
Create and maintain reports about customer interactions
Deal directly with customers either by telephone, electronically or face to face
Direct customers to online resources
Greet customers warmly and ascertain problem or reason for calling
Handle and resolve customer complaints
Resolve customer complaints via phone, email, mail, or social media
Respond promptly to customer inquiries
Update customer records in the system, including notes about interactions
Use telephones to reach out to patients and verify account information
Organize workflow to meet patient timeframes
Direct requests and unresolved issues to the designated resource
Manage patient' accounts
Keep records of interaction interactions and transactions
Record details of inquiries, comments and complaints
Prepare and distribute customer activity reports
Maintain customer databases
Communicate and coordinate with internal departments
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process
Perform other related duties as required by his/her supervisor

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Postgraduate Degree

Job application procedure
• Interested and qualified? Click here to apply

All Jobs

QUICK ALERT SUBSCRIPTION